Lincoln City, 97367, OR,
United States
Chinook Winds Casino Resort Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Chinook Winds Casino Resort and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Chinook Winds Casino Resort employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chinook Winds Casino Resort has purchased the following applications: ADP Recruiting for Recruiting, Applicant Tracking System in 2020, Oracle OPERA Property 5 Management for Hotel Property Management in 2019, Microsoft 365 for Collaboration in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chinook Winds Casino Resort is running and its propensity to invest more and deepen its relationship with ADP , Oracle , Agilysys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chinook Winds Casino Resort revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chinook Winds Casino Resort intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle OPERA Property 5 Management | Hotel Property Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Chinook Winds Casino Resort implemented Oracle OPERA Property 5 Management to centralize front desk and reservations operations for its on-property hotel. Oracle OPERA Property 5 Management was deployed as the primary Hotel Property Management system to support guest checkin and checkout workflows and reservations lifecycle management.
The implementation focused on front office and reservations functionality, with configuration to support rate validation and prearrival reservation audits, guest profile management, and housekeeping coordination. Operational use extended to schedule and staffing workflows handled by the hotel assistant manager, who maintained evaluation, incentives, training, and daily operational oversight aligned to the system processes.
Technical and operational integrations included direct operational collaboration and data flows with Navis CRM and a third-party reservations vendor Travelclick, plus a guest survey engagement with Travel Media that was instrumented alongside the property management flows. An email routing program was implemented to funnel guest issues and vendor communications into the in-house reservations queue, reducing dependence on phone intake and enabling centralized handling within Oracle OPERA Property 5 Management.
Governance and process changes were driven at the property level, with the assistant manager instituting reservation auditing before day of checkin, staff certification in NAVIS CRM, and cross-functional coordination with marketing, sales, housekeeping, and entertainment management. Outcomes explicitly reported include a TripAdvisor rank improvement from 26th to 7th in the county via the Travel Media survey program and the hotel achieving its best year in revenue in the first year of the manager's tenure, reflecting operational alignment around the Hotel Property Management deployment.
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Hotel Property Management | ERP Services and Operations |
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2015 | 2015 |
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Point Of Sale | ERP Services and Operations |
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2019 | 2019 |
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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Reservation and Booking Management | ERP Services and Operations |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2025 | 2025 |
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Event Management | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2010 | 2010 |
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Web Content Management | Content Management |
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2007 | 2007 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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