Choctaw Casino & Resort
3735 Choctaw Road,
Durant, 74701, OK,
United States
Durant, 74701, OK,
United States
1 580-920-0160
Leisure and Hospitality
Choctaw Casino & Resort Technographics
Choctaw Casino & Resort Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Choctaw Casino & Resort and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Choctaw Casino & Resort employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Choctaw Casino & Resort has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2022, Oracle Cloud HCM Benefits for Benefits Administration in 2019, Agilysys LMS for Hotel Property Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Choctaw Casino & Resort is running and its propensity to invest more and deepen its relationship with Oracle , UKG , Agilysys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Choctaw Casino & Resort revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Choctaw Casino & Resort intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Choctaw Casino & Resort Tech Stack and Enterprise Applications
Choctaw Casino & Resort ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022, Choctaw Casino & Resort implemented Oracle Cloud ERP as part of a broader Oracle Fusion Cloud Applications deployment that included Oracle Cloud HCM. The rollout targeted consolidation of HR and financial processes across the Choctaw Nation organization to establish one version of the truth for reporting and controls, and the implementation is aligned to the ERP Financial category.
The technical footprint centered on Oracle Cloud ERP and Oracle Cloud HCM, with Oracle Taleo used for recruiting. Functional modules and capabilities implemented included core financials, procurement and procure to pay, accounts payable, payroll, core HR, recruiting, workforce management, and employee and manager self service such as online paystubs, W4 access, benefits enrollment, and life event registration.
Operational and security design emphasized standardized approval routing and automated role based security provisioning to limit access by business function, reducing the need for ad hoc approval workarounds. An enterprise project management office ePMO was established to continue procurement enhancements, including supplier qualification workflows and supplier portal enablement, and to operationalize standardized requisitioner and approver roles.
Results reported in the deployment included a massive reduction in manual HR and payroll tasks, with more than 80 percent reduction in manual HR and payroll processes in the first month and an overall elimination of 25 percent of manual steps as processes were realigned to the cloud application’s built in best practices. Oracle Cloud ERP, classified as ERP Financial, also delivered tighter spending controls, improved procure to pay throughput, and reduced accounts payable backlogs while enabling more consistent financial and procurement controls.
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Choctaw Casino & Resort HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM Benefits | Benefits Administration | HCM | n/a | 2019 | 2019 |
In 2019, Choctaw Casino & Resort deployed Oracle Cloud HCM Benefits as part of its Hoshonti Oracle HCM suite, implementing Benefits Administration to centralize benefits processes across its workforce of about 1,500 employees. Hoshonti is the organization term for Oracle's cloud HCM offering and the implementation focused on embedding benefits functionality into core HR operations.
Oracle Cloud HCM Benefits was configured within the broader Hoshonti platform to support standard benefits administration workflows including enrollment, employee record linkage, and lifecycle event handling. Core HR components implemented alongside Benefits included Human Resources and Payroll, while talent modules documented in internal training include Recruiting, Career Development, Learning, Talent Reviews, and Succession Planning. The platform supports transactional HR activities specified in the Hoshonti course, such as hiring and rehiring associates, managing associate records, processing promotions and transfers, and handling terminations.
The deployment included integration points within the Oracle HCM suite, explicitly incorporating Payroll and Kronos timekeeping as part of the core HR architecture to keep benefits data and payroll deductions synchronized. Operational coverage centered on HR Generalists, HR Business Partners, HR Managers, and HR Assistants, with system roles defined for Human Resource Manager and Human Resource Specialist to enforce role based access and task segregation.
Governance and rollout emphasis used the Hoshonti Core HR course to align process ownership and train HR teams on system transactions and workflows, embedding the Human Resource Manager and Human Resource Specialist system roles into daily operations. Configuration controls and role based workflows were applied to Benefits Administration within Oracle Cloud HCM Benefits to maintain consistent processing of employee lifecycle events and associate record management.
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Core HR | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2019 | 2019 |
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Recruiting | HCM |
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2019 | 2019 |
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Recruiting | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2013 |
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Succession and Leadership Planning | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2008 | 2008 |
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Workforce Management | HCM |
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2014 | 2014 |
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Choctaw Casino & Resort ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Agilysys | Legacy | Agilysys LMS | Hotel Property Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Choctaw Casino & Resort implemented Agilysys LMS, a Property Management System (PMS), after an extensive evaluation of competing hospitality platforms. The selection included Agilysys LMS alongside rGuest Book and rGuest Express Mobile to create a coordinated property management and guest engagement stack tailored to casino and hotel operations.
Agilysys LMS was deployed as a SaaS Property Management System (PMS) providing core reservation and front desk capabilities, guest profile and billing workflows, rate and inventory controls, and self-service check-in and check-out functionality. The implementation included configuration of the commission-free rGuest Book booking engine and rGuest Express Mobile for mobile check-in workflows, aligning the LMS configuration to hotel operations and guest-facing reservation channels.
The deployment integrated with Choctaws existing Agilysys InfoGenesis point-of-sale, and was selected in part for its robust Casino Management Systems integrations to support on-property gaming, food and beverage, and room charge workflows. Agilysys LMS was provisioned to operate across Choctaws portfolio, which includes 22 gaming locations, approximately 10,000 slot machines, 35 food and beverage venues and nearly 1,000 hotel rooms, enabling unified guest billing and engagement across venues.
Governance for the rollout emphasized vendor-led SaaS infrastructure and support, reducing in-house infrastructure burden and allowing hotel operations to focus on guest services. The program aimed to improve operational efficiencies, reduce costs and enhance the guest experience according to Choctaw leadership, with Agilysys providing implementation support and industry-specific configuration guidance to align workflows and operational best practices.
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Point Of Sale | ERP Services and Operations |
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2019 | 2020 |
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Point Of Sale | ERP Services and Operations |
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2019 | 2019 |
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2020 |
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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Choctaw Casino & Resort AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Choctaw Casino & Resort Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Choctaw Casino & Resort Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Choctaw Casino & Resort CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2021 | 2021 |
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Choctaw Casino & Resort ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Choctaw Casino & Resort PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Choctaw Casino & Resort IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Choctaw Casino & Resort
| First Name | Last Name | Title | Function | Department | Phone | |
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HR Director of Operations | Director | HR | |
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Regional Human Resources Manager | Manager | HR | |
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Finance Manager | Manager | Finance | |
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Systems Engineer II | Manager | IT | |
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Senior Director Of Hotel Operations | Director | Operations | |
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HR Business Process Manager | Manager | HR | |
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Operations Manager | Manager | Finance | |
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Regional Human Resources Manager | Manager | HR | |
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Sr Benefits Benefits Manager | Manager | HR | |
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Director Compensation and Benefits | Director | HR | |
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Director of Human Resources | Director | HR | |
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Senior Director of HR | Director | HR | |
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Director of Workforce Management | Director | HR | |
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IT Applications Support Manager | Manager | IT | |
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Director of Accounting | Director | Finance | |
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Financial Analytical Manager | Manager | Finance | |
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Finance/Purchasing Agent | Non Manager | Finance | |
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IT Project Manager | Manager | IT | |
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General Manager of Operations | CXO | Operations | |
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Corporate Sr. Director of Slot Operations | Director | Operations | |
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Senior Director, Resort Operations | Director | Operations | |
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IT Operations Manager | Manager | IT | |
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Apps Being Evaluated by Choctaw Casino & Resort Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Choctaw Casino & Resort IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Choctaw Casino & Resort digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Choctaw Casino & Resort Technographics
Choctaw Casino & Resort is a Leisure and Hospitality organization based in United States,
with around 1500 employees and annual revenues of $700.0 million.
Choctaw Casino & Resort operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM Benefits and Agilysys LMS,
covering areas like ERP Financial, Benefits Administration and Hotel Property Management.
Choctaw Casino & Resort has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Agilysys.
Choctaw Casino & Resort recently adopted applications including
Oracle Cloud ERP in 2022, Oracle Cloud HCM in 2022 and Vergic Engage in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Choctaw Casino & Resort’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Choctaw Casino & Resort’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Choctaw Casino & Resort technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.