List of Agilysys LMS Customers
Agilysys
3655 Brookside Parkway Suite 300,
Alpharetta, 30022, GA,
United States
Alpharetta, 30022, GA,
United States
1 770-810-7800
Professional Services
2200
$276M
Since 2010, our global team of researchers has been studying Agilysys LMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Agilysys LMS for Hotel Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Agilysys LMS for Hotel Property Management include: Choctaw Casino & Resort, a United States based Leisure and Hospitality organisation with 1500 employees and revenues of $700.0 million, Fantasy Springs Resort Casino, a United States based Leisure and Hospitality organisation with 2000 employees and revenues of $500.0 million, Morongo Casino Resort & Spa, a United States based Leisure and Hospitality organisation with 3000 employees and revenues of $470.0 million, Pala Casino Spa Resort, a United States based Leisure and Hospitality organisation with 800 employees and revenues of $100.0 million, WinStar World Casino and Resort, a United States based Leisure and Hospitality organisation with 300 employees and revenues of $65.0 million and many others.
Contact us if you need a completed and verified list of companies using Agilysys LMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Agilysys LMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Choctaw Casino & Resort | Leisure and Hospitality | 1500 | $700M | United States | Agilysys | Agilysys LMS | Hotel Property Management | 2019 | n/a |
In 2019, Choctaw Casino & Resort implemented Agilysys LMS, a Property Management System (PMS), after an extensive evaluation of competing hospitality platforms. The selection included Agilysys LMS alongside rGuest Book and rGuest Express Mobile to create a coordinated property management and guest engagement stack tailored to casino and hotel operations.
Agilysys LMS was deployed as a SaaS Property Management System (PMS) providing core reservation and front desk capabilities, guest profile and billing workflows, rate and inventory controls, and self-service check-in and check-out functionality. The implementation included configuration of the commission-free rGuest Book booking engine and rGuest Express Mobile for mobile check-in workflows, aligning the LMS configuration to hotel operations and guest-facing reservation channels.
The deployment integrated with Choctaws existing Agilysys InfoGenesis point-of-sale, and was selected in part for its robust Casino Management Systems integrations to support on-property gaming, food and beverage, and room charge workflows. Agilysys LMS was provisioned to operate across Choctaws portfolio, which includes 22 gaming locations, approximately 10,000 slot machines, 35 food and beverage venues and nearly 1,000 hotel rooms, enabling unified guest billing and engagement across venues.
Governance for the rollout emphasized vendor-led SaaS infrastructure and support, reducing in-house infrastructure burden and allowing hotel operations to focus on guest services. The program aimed to improve operational efficiencies, reduce costs and enhance the guest experience according to Choctaw leadership, with Agilysys providing implementation support and industry-specific configuration guidance to align workflows and operational best practices.
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Fantasy Springs Resort Casino | Leisure and Hospitality | 2000 | $500M | United States | Agilysys | Agilysys LMS | Hotel Property Management | 2012 | n/a |
In 2012, Fantasy Springs Resort Casino implemented Agilysys LMS. Agilysys LMS Hotel Software was deployed to centralize learning and competency management across the resort, aligning training administration with operational needs at the 2000-employee leisure and hospitality property.
The implementation emphasized core LMS capabilities typical for hotel software, including learning content management, course scheduling, competency and certification tracking, and built-in reporting for compliance and staff development. Configuration work created department-aware access and course assignment rules for operations, human resources, finance, and sales and catering, and analysts were tasked with report building and data validation workflows tied to training records.
Agilysys LMS operated alongside existing property systems rather than replacing a named prior product, and it was used in the same operational environment as SWS/MMS, Agilysis Sales and Catering Software, Infinium, ACSC, Prophix, Microsoft Excel, Microsoft Access, and Showcase Query. Governance centered on centralized report building and analyst-driven data workflows, with analysts leveraging Prophix, Excel, Access, and Showcase Query for financial analysis and operational reporting related to training and staffing.
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Koa Kea Resort | Leisure and Hospitality | 150 | $18M | United States | Agilysys | Agilysys LMS | Hotel Property Management | 2022 | n/a |
In 2022 Koa Kea Resort deployed Agilysys LMS as the property learning management system, Apps Category . The Agilysys LMS implementation was scoped to front desk, reservations, concierge, spa and food and beverage staff at the Ko'a Kea Resort on Poipu Beach, Hawaii, and it is the central repository for role based training for Guest Service Agents and related operational teams.
The Agilysys LMS was configured to deliver and track mandatory training tied to Forbes Travel Magazine and AMEX The Hotel Collection requirements, using structured learning paths, course assignments and completion auditing. Configuration emphasized job specific workflows for Guest Service Agents, including onboarding sequences, certification tracking and reference content for daily tasks such as check in and check out procedures, activity booking steps and creating guest notes or traces.
Operational coverage aligned the LMS to existing front office and guest service workflows rather than to a specific property platform, with training content reflecting the use of All-desk and Fareharbor for activity bookings, Sertify for payments, Resortsuite for spa scheduling and OpenTable for restaurant reservations. Governance changes focused on embedding LMS completion checks into the daily task list, Next Day Arrival packet preparation and two day arrival audits, and on standardizing the use of traces and guest concern notes to ensure continuity across shifts.
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Morongo Casino Resort & Spa | Leisure and Hospitality | 3000 | $470M | United States | Agilysys | Agilysys LMS | Hotel Property Management | 2022 | n/a |
In 2022 Morongo Casino Resort & Spa implemented Agilysys LMS as part of its Hotel Property Management environment to extend self-service dining and loyalty capabilities into the resort food and beverage footprint. The deployment centered on enabling 24/7 guest self-service booking and payment for a new all-you-can-eat concept while tying reservations and payments directly into property-level operations.
Agilysys LMS was configured to orchestrate self-service kiosk transactions, point-of-sale interactions, loyalty point redemption, and reservation scheduling at The Marketplace by Fabio Viviani. The implementation leveraged the vendor's kiosk and POS workflows to capture day, time, and guest-count reservations, process payment at time of booking, and apply earned offers or complimentary redemptions against the dining charge.
Operational integration connected Agilysys LMS data to Morongo’s end-to-end food-and-beverage systems and to hotel, casino, and property systems to enable guest spend analysis and unified transaction records. The scope of coverage included on-property dining across nine restaurant concepts, the casino floor, hotel check-in and mobile services, and ancillary venues such as poolside outlets and the travel center, enabling notifications such as text alerts to guests when reserved seating became available.
Governance and workforce workflow changes focused on shifting queue and checkout responsibilities from hosts and cashiers to automated kiosk and POS flows, freeing staff for service tasks. The resort retained Agilysys as its core vendor for property management and POS systems and integrated Agilysys LMS into that existing architecture, which supported immediate improvements in guest throughput, elimination of checkout wait times, and an explicit, reported increase in all-you-can-eat food and beverage revenue while enabling staff redeployment to other guest-facing areas.
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Pala Casino Spa Resort | Leisure and Hospitality | 800 | $100M | United States | Agilysys | Agilysys LMS | Hotel Property Management | 2017 | n/a |
In 2017, Pala Casino Spa Resort implemented Agilysys LMS as its Hotel Property Management application. The deployment centralized property management functions for the resort, establishing Agilysys LMS as the primary system for reservations, front desk operations and guest profile management across the property.
Configuration focused on standard Hotel Property Management modules, including reservation and inventory controls, group booking and block management, rate and yield controls, housekeeping and guest billing modules. Automation of rate tables and front office workflows was implemented to support coordinated revenue management and group sales processes, with configuration tuned to support casino resort complexity.
Agilysys LMS was integrated into the resort technology ecosystem through interfaces with multiple revenue management, central reservation, business intelligence, CRM and database systems listed by the property. Named integrations included RMS platforms IDeaS, Duetto, PERFORM, One Yield and BestRev, CRS platforms SynXis, iHotelier, Holidex, RESNET, MemberWeb and MARSHA, BI tools TravelClick Demand 360, Rate 360, Agency 360 and RevCaster, CRM Oasis and the DataVision database. These integrations supported price and inventory signaling, group sales connectivity and consolidated reporting for revenue and operations teams.
Governance and rollout were led from the revenue management function, with the revenue manager responsible for project management, cross functional coordination with group sales and marketing, and execution of configuration to meet revenue objectives. Implementation workstreams emphasized process alignment between revenue management, sales, front office and housekeeping, and were designed to enable the resort to pursue objectives such as maximizing TWPOR, THEO, ADR and TRevPOR.
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Leisure and Hospitality | 300 | $65M | United States | Agilysys | Agilysys LMS | Hotel Property Management | 2016 | n/a |
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Buyer Intent: Companies Evaluating Agilysys LMS
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Agilysys LMS. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Agilysys LMS for Hotel Property Management include:
- Mohegan Sun, a United States based Leisure and Hospitality organization with 11000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Mohegan Sun | Leisure and Hospitality | 11000 | $1.1B | United States | 2026-03-31 |
FAQ - APPS RUN THE WORLD Agilysys LMS Coverage
Agilysys LMS is a Hotel Property Management solution from Agilysys.
Companies worldwide use Agilysys LMS, from small firms to large enterprises across 21+ industries.
Organizations such as Choctaw Casino & Resort, Fantasy Springs Resort Casino, Morongo Casino Resort & Spa, Pala Casino Spa Resort and WinStar World Casino and Resort are recorded users of
Agilysys LMS for Hotel Property Management.
Companies using Agilysys LMS are most concentrated in Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using Agilysys LMS are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Agilysys LMS across Americas, EMEA, and APAC.
Companies using Agilysys LMS range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 0%.
Customers of Agilysys LMS include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Agilysys LMS customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Hotel Property Management.