Choice Support
One Hermitage Court Hermitage Lane,
Maidstone, ME16 9NT,
United Kingdom
Maidstone, ME16 9NT,
United Kingdom
44 16 2272-2400
Non Profit
Choice Support Technographics
Choice Support Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Choice Support and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Choice Support employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Choice Support has purchased the following applications: Infor SunSystems for ERP Financial in 2014, Zellis MyView for Employee Self Service in 2020, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Choice Support is running and its propensity to invest more and deepen its relationship with Infor , Zellis , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Choice Support revenues, which have grown to $511.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Choice Support intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Choice Support Tech Stack and Enterprise Applications
Choice Support ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2014 | 2016 |
In 2014 Choice Support implemented Infor SunSystems as its ERP Financial platform to centralize core finance operations for the organization. The deployment focused on the finance department where staff coded and input bills, receipts and staff expenditures into company SUN accounts and managed day to day bookkeeping activities.
Infor SunSystems was used to support transaction entry and control workflows consistent with ERP Financial systems, including accounts payable processing, accounts receivable statement review and bank cash management. Functional activity documented against the application included coding supplier invoices, posting receipts, running payment routines by methods such as BACS or cheque, and managing petty cash days.
Operational coverage for the implementation emphasized routine reconciliation and correspondence handling, staff resolved internal and external queries via phone, email and post and constructed and sent formal correspondences from the finance function. The finance team reviewed statements from various companies and dealt with overdue accounts through creditor and debtor workflow managed in SunSystems.
Governance and day to day workflows were anchored in the Infor SunSystems environment, with explicit responsibilities for invoice coding, review of statements, payment generation and query resolution recorded as operational tasks. Processes described indicate a centralized set of finance procedures and consistent accounting controls operating on the Infor SunSystems ERP Financial instance.
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Choice Support HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zellis | Legacy | Zellis MyView | Employee Self Service | HCM | n/a | 2020 | 2020 |
In 2020, Choice Support deployed Zellis MyView as an Employee Self Service portal accessible via their website at choicesupport.hcm.zellis.com, providing a web hosted employee experience surfaced through the organization’s public access channel. Zellis MyView is positioned as the primary Employee Self Service interface for staff to access HR and payroll related information and self service functions.
The Zellis MyView implementation focused on core employee self service capabilities consistent with the Employee Self Service category, including payslip and payroll visibility, personal data and contact updates, absence and leave management, benefits information, and a centralized employee dashboard for notifications and document access. Configuration emphasized HR and payroll self service workflows, role based access controls for employees and managers, and dashboard personalization to support routine HR interactions.
Operational coverage centered on HR and payroll functions and the broader employee population at Choice Support, with system administration and governance managed through permissions and role structures within Zellis MyView. The deployment is surfaced through the choicesupport.hcm.zellis.com MyView URL, embedding the Zellis MyView application into Choice Support’s online employee access architecture.
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Choice Support Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Choice Support implemented Microsoft 365 to provide enterprise Collaboration capabilities. The Microsoft 365 deployment centralized Exchange Online email, SharePoint Online content hosting integrated with their public website, Microsoft Teams for synchronous collaboration and OneDrive for personal file sync, aligning the application to cross functional business functions such as communications, service delivery and back office operations.
The implementation covered the organization of roughly 3000 employees in the United Kingdom with tenant level configuration, user provisioning, site architecture and information governance configured to support document lifecycle and access controls. Operational governance focused on tenant administration, site and content governance workflows consistent with Collaboration deployments, and the presence of Microsoft 365 on their website indicates an integration between the corporate web presence and the Microsoft 365 content layer.
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Choice Support Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Web Content Management | Content Management |
|
2019 | 2019 |
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Choice Support CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Choice Support IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Choice Support
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Head of Finance | Director | Finance | |
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Group Director of Finance and ICT | Director | Finance | |
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Head of Business Systems and IT | Director | IT | |
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Apps Being Evaluated by Choice Support Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Choice Support IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Choice Support digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Choice Support Technographics
Choice Support is a Non Profit organization based in United Kingdom,
with around 3000 employees and annual revenues of $511.0 million.
Choice Support operates a diverse technology stack with applications such as
Infor SunSystems, Zellis MyView and Microsoft 365,
covering areas like ERP Financial, Employee Self Service and Collaboration.
Choice Support has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Zellis and Microsoft.
Choice Support recently adopted applications including
Zellis MyView in 2020, Craft CMS in 2019 and FreshDesk Customer Support in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Choice Support’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Choice Support’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Choice Support technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.