Culver City, 90232, CA,
United States
ChowNow Technographics
ChowNow Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ChowNow and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 ChowNow employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ChowNow has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2020, Toast POS for Point Of Sale in 2021, Sift Science Digital Trust Platform for ML and Data Science Platforms in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ChowNow is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , Avalara or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ChowNow revenues, which have grown to $55.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ChowNow intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ChowNow Tech Stack and Enterprise Applications
ChowNow ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2020 | 2002 |
In 2020, ChowNow implemented Oracle NetSuite ERP as its ERP Financial system. The deployment established a cloud hosted financial backbone to centralize billing, accounts receivable and subscription revenue processes across the finance organization.
Oracle NetSuite ERP was configured to support billing and invoice processing workflows, subscription amendment handling including upgrades, downgrades and renewals, accounts receivable reconciliation and bank account management for order disbursements. Configuration work emphasized automated payment reconciliation routines, cancellation processing logic in NetSuite and structured invoice posting to support finance and billing operational tasks.
The implementation integrated NetSuite with Stripe for payment processing and recovery of failed or unapplied payments, integrated contract and opportunity data from Salesforce for contract completeness checks, and linked bank account entry points in the ChowNow platform to ensure subscription payments and order disbursements flow correctly. Integrations were focused on automating transaction state updates between Stripe and Oracle NetSuite ERP and maintaining contract to revenue traceability with Salesforce.
Operational governance placed billing analysts and finance teams at the center of exception handling and subscription lifecycle management, assigning responsibilities for failed payment remediation, cancellation execution in NetSuite and verification of signed agreements against Salesforce opportunities. The program emphasized standardized invoice processing, contract to cash controls and documented exception workflows to support ongoing revenue operations and billing accuracy.
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Payment Processing | ERP |
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2020 | 2020 |
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Tax Management | ERP |
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2022 | 2022 |
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ChowNow ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Toast | Legacy | Toast POS | Point Of Sale | ERP Services and Operations | n/a | 2021 | 2021 |
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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ChowNow AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sift Science | Legacy | Sift Science Digital Trust Platform | ML and Data Science Platforms | AI Development | n/a | 2018 | 2018 |
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ChowNow AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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ChowNow Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2022 | 2022 |
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Event Management | Collaboration |
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2020 | 2020 |
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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ChowNow Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2012 | 2012 |
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Video Editing | Content Management |
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2012 | 2012 |
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Web Content Management | Content Management |
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2012 | 2012 |
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Web Content Management | Content Management |
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2014 | 2014 |
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ChowNow eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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Online Food Ordering System | eCommerce |
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2014 | 2014 |
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ChowNow SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2014 | 2014 |
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ChowNow CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2025 | 2025 |
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Customer Experience | CRM |
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2024 | 2024 |
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Customer Loyalty | CRM |
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2025 | 2025 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Engagement | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2023 | 2023 |
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ChowNow ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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ChowNow SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2020 | 2020 |
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Incentive Compensation Management | SPM |
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2020 | 2020 |
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ChowNow PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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iPaaS (Integration Platform as a Service) | PaaS |
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2023 | 2023 |
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ChowNow IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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ChowNow CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2019 | 2019 |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at ChowNow
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Chief Financial Officer | CXO | Finance | ||||
| VP of Finance | VP | Finance | ||||
| Senior Accounting Manager | Manager | Finance | ||||
| Director of FP&A | Director | Finance |
Apps Being Evaluated by ChowNow Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||