Christchurch City Council
53 Hereford Street, Christchurch Central City,,
Christchurch, 8013,
New Zealand
Christchurch, 8013,
New Zealand
64 3 941-8999
Government
Christchurch City Council Technographics
Christchurch City Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Christchurch City Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2791 Christchurch City Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Christchurch City Council has purchased the following applications: SAP S/4 HANA for ERP Financial in 2018, SnapHire ATS for Applicant Tracking System in 2017, SAP S/4HANA Utilities for Utilities ERP in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Christchurch City Council is running and its propensity to invest more and deepen its relationship with SAP , Visa , SnapHire or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Christchurch City Council revenues, which have grown to $671.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Christchurch City Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Christchurch City Council Tech Stack and Enterprise Applications
Christchurch City Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Christchurch City Council migrated from SAP ERP ECC 6.0 to SAP S/4 HANA as part of an ERP Financial initiative. The migration began with a technical conversion of the ECC6 codebase to SAP S/4 HANA and was coupled with adjacent platform work to provide analytics and planning capabilities.
The SAP S/4 HANA implementation concentrated on core finance capabilities typical for ERP Financial deployments, including general ledger, accounts payable, accounts receivable, and financial reporting workflows to modernize accounting and control processes. The program also implemented BW/4HANA for enterprise analytics and BPC for planning and consolidation, while integrating SuccessFactors LMS to address learning and compliance processes.
Deployment architecture used a technical conversion approach from ECC6 to S/4 HANA combined with a migration to HANA Enterprise Cloud for hosting, establishing a cloud based SAP landscape. Integrations linked SAP S/4 HANA with BW/4HANA and BPC for reporting and planning data flows, and with SuccessFactors LMS for HR learning records, with data conversion and cutover activities scoped into the technical conversion effort.
Project governance followed Waterfall project management with formal stakeholder engagement and dedicated cutover management. A Senior Project and Cutover Manager role covered the technical conversion and cutover phases between Oct 2018 and Dec 2019, and the migration into HANA Enterprise Cloud was delivered in the prior phase between Mar 2018 and Sep 2018.
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Expense Management | ERP |
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2005 | 2005 |
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Christchurch City Council HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SnapHire | Legacy | SnapHire ATS | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, Christchurch City Council implemented SnapHire ATS as its Applicant Tracking System and embedded the SnapHire ATS instance on the council careers pages to centralize online recruitment. The deployment places the application front and center on the Christchurch City Council website to capture candidate applications and enable public-facing job advertising.
Configuration emphasizes core Applicant Tracking System capabilities, including career portal hosting, job requisition creation and publishing, online application forms, candidate record management, and configurable screening workflows. The SnapHire ATS implementation used templates for vacancy postings and role-based access controls to separate recruiter, hiring manager, and HR administrator duties.
Operational coverage targets HR and recruitment teams within the council and supports the end to end candidate lifecycle from application intake through selection workflows. The solution is surfaced through the council website for citizen applicants and operates alongside internal recruitment processes to manage public sector hiring workflows.
Governance elements focus on administrative controls, configurable approval chains for vacancies, and audit logging to align with public sector hiring oversight and compliance needs. Rollout and change management prioritized recruiter and hiring manager enablement, with system configuration supporting standard vacancy templates and approval checkpoints for consistent process enforcement.
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Core HR | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2020 | 2020 |
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Performance and Goal Management | HCM |
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2015 | 2015 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2020 | 2021 |
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Christchurch City Council ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4HANA Utilities | Utilities ERP | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Christchurch City Council implemented SAP S/4HANA Utilities as its Utilities ERP platform for council utilities billing and finance operations in New Zealand. The implementation centered on establishing a unified utilities and financial backbone under the SAP S/4HANA Utilities application to support customer billing, revenue collection, and related financial accounting functions.
The deployment included functional configuration and solution analysis work across SAP IS-U, SAP PSCD and SAP FI-CA. Activities documented in the project included producing functional specifications for customized enhancements, configuration of billing and receivables processes, and structured defect resolution workflows aligned to utilities and public sector collections capabilities.
Architecturally the work linked utilities billing and customer care process flows to the council financial posting and receivables ledger through SAP IS-U and SAP FI-CA integrations, with SAP PSCD used for public sector collections and distribution scenarios. The narrative of system work emphasizes module-level orchestration rather than external vendor integrations, focusing on application-to-ledger continuity and functional handoffs between billing and finance teams.
Governance and process changes were formalized through solution analysis, specification-driven configuration, and a managed defect resolution process. A named SAP FI-CA Specialist supported ongoing system enhancements and change requests, executing functional specifications and resolving defects as part of post-implementation support and iterative improvements since the role was recorded in 2022.
Operational scope covers Christchurch City Council finance, billing and customer service functions, with the SAP S/4HANA Utilities application serving as the central Utilities ERP instance for those business functions. Ongoing configuration and enhancement work has been structured around documented specifications and controlled defect management rather than ad hoc changes.
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Christchurch City Council Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2017 | 2017 |
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Christchurch City Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Christchurch City Council Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Christchurch City Council eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2024 | 2024 |
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Christchurch City Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2022 | 2022 |
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Sales Automation | CRM |
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2023 | 2023 |
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Christchurch City Council EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2017 | 2017 |
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Christchurch City Council IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2022 | 2022 |
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IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2020 | 2020 |
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Christchurch City Council ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2014 | 2014 |
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Christchurch City Council PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2019 | 2019 |
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Christchurch City Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Christchurch City Council CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Christchurch City Council
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of People and Capability | Director | HR | |
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HR Manager | Manager | HR | |
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Payroll Manager | Manager | Finance | |
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Chief Information Officer | CXO | IT | |
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GM Resources/CFO | CXO | Finance | |
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Procurement Officer | Manager | Procurement | |
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Finance Business Partner | Manager | Finance | |
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Head of People and Culture | Director | HR | |
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Payroll Manager | Manager | HR | |
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HR Business Partner (Senior) | Manager | HR | |
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Senior Human Resource Advisor | Manager | HR | |
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People & Culture Excellence Manager | Manager | HR | |
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Acting Head of People & Culture | Director | HR | |
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Workforce Management Planner | Non Manager | HR | |
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Chief People Officer (Head of People and Capability) | CXO | HR | |
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Manager HR Administration | Manager | HR | |
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Acting Head of People & Culture | Director | HR | |
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Apps Being Evaluated by Christchurch City Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Christchurch City Council IT executives and key decision makers. This section highlights Christchurch City Council's latest recorded technology evaluations, including SAP S/4 HANA - Flexible Real Estate Management (RE-FX) for Real Estate Property Management on 2024-12-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Christchurch City Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-12-18 | Christchurch City Council | Evaluated | SAP | SAP S/4 HANA - Flexible Real Estate Management (RE-FX) | Real Estate Property Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Christchurch City Council Technographics
Christchurch City Council is a Government organization based in New Zealand,
with around 2791 employees and annual revenues of $671.0 million.
Christchurch City Council operates a diverse technology stack with applications such as
SAP S/4 HANA, SnapHire ATS and SAP S/4HANA Utilities,
covering areas like ERP Financial, Applicant Tracking System and Utilities ERP.
Christchurch City Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and SnapHire.
Christchurch City Council recently adopted applications including
SAP Commerce Cloud (ex Hybris) in 2024, SAP Cloud for Customer in 2023 and FreshDesk Customer Support in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Christchurch City Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Christchurch City Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Christchurch City Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.