Paris, 75014,
France
Chronopost Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Chronopost and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Chronopost employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chronopost has purchased the following applications: ITESOFT Streamline for Invoices for AP Automation in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chronopost is running and its propensity to invest more and deepen its relationship with ITESOFT , Cisco Systems , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chronopost revenues, which have grown to $1.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chronopost intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ITESOFT | Legacy | ITESOFT Streamline for Invoices | AP Automation | ERP Financial Management | n/a | 2020 | 2020 |
In 2020 Chronopost implemented ITESOFT Streamline for Invoices to establish an AP Automation capability for its accounts payable function. The deployment targeted high-volume, paperless invoice processing within Chronopost, a French parcel delivery specialist with more than 5,000 employees and a network of 100 operational sites including 12 hubs, and it was positioned to support the companys centralized AP team of roughly 10 people reporting to the Accounts Payable Manager.
ITESOFT Streamline for Invoices was configured to manage incoming mail scanning and dematerialization, automated data capture and extraction, invoice registration and preparatory validation prior to payment. The implementation emphasized supplier invoice processing workflows, handling of advance payment requests, supplier account creation, and electronic archiving, aligning with common AP Automation functional modules such as capture, validation, and workflow routing.
Operational integration focused on interfacing invoice workflows with internal finance stakeholders and departmental reviewers, supporting month end supplier account analysis and reconciliation tasks described in AP roles. The solution supported document archiving and provided a single-source invoice repository that AP staff used alongside Excel based reconciliation and reporting workflows mentioned in the role profile.
Governance and process changes assigned defined responsibilities to Accounts Payable staff, with the Accounts Payable Manager overseeing adherence to company procedures and controls for invoice processing. Day to day operational responsibilities included processing and scanning mail in the dematerialization software, monitoring invoice lifecycles through ITESOFT Streamline for Invoices, routing exceptions to internal departments, and maintaining supplier account integrity across Chronoposts French operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Chronopost implemented Cisco Webex Meetings on its corporate website to provide embedded real-time conferencing for customers and partners. Cisco Webex Meetings is deployed as the organization’s Audio Video and Web Conferencing platform, supporting browser-based joins, multi-party video, audio sessions, and screen sharing.
The deployment centers on web-embedded scheduling links and inline meeting join flows, with Cisco Webex Meetings configured to host scheduled and ad hoc sessions and to support session recording options. The implementation leverages standard Audio Video and Web Conferencing functional workflows such as meeting scheduling, attendee joining, host controls, and content sharing.
Operational ownership is centered in corporate IT and communications, governing user access, meeting templates, and calendar-based scheduling across customer-facing teams and internal collaboration in France. Cisco Webex Meetings is surfaced directly through chronopost.fr, positioning the application within Chronopost Audio Video and Web Conferencing infrastructure for both external engagement and internal collaboration.
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Collaboration | Collaboration |
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2012 | 2012 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Chronopost implemented DocuSign eSignature as a Digital Signing capability on its public website to enable electronic signature capture for customer-facing documents and online consents. DocuSign eSignature is embedded in web flows to present signing envelopes, collect signer authentication, and record consent and audit trails using standard eSignature workflows.
Configuration emphasizes embedded signing sessions, authentication options, audit trail capture, and document lifecycle controls aligned with the Digital Signing category. Signing is invoked at the website layer so customers complete signatures in-browser, preserving a continuous customer experience, while governance is centered on centralized signature policy enforcement and retention of audit logs for compliance on site-based signing processes.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2016 | 2017 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2006 | 2006 |
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