Makati, 1226,
Philippines
Chungdahm (Phils) Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Chungdahm (Phils) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Chungdahm (Phils) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chungdahm (Phils) has purchased the following applications: Five9 Cloud for Call Center in 2015, Synacor Zimbra for Collaboration in 2014, Cloudflare CDN for Content Delivery Network in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chungdahm (Phils) is running and its propensity to invest more and deepen its relationship with Five9 , Synacor , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chungdahm (Phils) revenues, which have grown to $55.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chungdahm (Phils) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Five9 | Legacy | Five9 Cloud | Call Center | CRM | n/a | 2015 | 2015 | ||
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Synacor | Legacy | Synacor Zimbra | Collaboration | Collaboration | n/a | 2014 | 2014 | In 2014 Chungdahm (Phils) implemented Synacor Zimbra as its enterprise email platform within its Collaboration environment. The deployment was operated by IT staff and General Affairs personnel, with administrative responsibilities documented from May 2014 to April 2018. The implementation of Synacor Zimbra focused on email server setup and mailbox administration, including account provisioning, account deletion, and password resets. Operational capabilities included email administration, FTP server management, messenger administration for Spark, and routine server maintenance on Windows Server 2008 that supported user account lifecycle tasks. Infrastructure was on premises with server rack installation and physical network build out, including servers, switches, patch panels, cable management, and router configuration. Network and perimeter security was managed alongside Juniper firewall administration, bandwidth monitoring via MRTG, and monitoring of CCTV systems, indicating integrated network operations supporting the Synacor Zimbra mail environment. Operational workflows used a ticketing system to create, update, escalate, and close incidents, with incidents handled to completion and tracked for internal compliance and audit reporting. Administrative procedures extended to inventory logging of hardware and software, biometric ID registration for administrative staff, and documented repair and procurement logs, embedding email operations into broader IT and facilities governance. Day to day operations and support responsibilities covered IT, General Affairs, and administrative functions, with Synacor Zimbra providing core Collaboration services for corporate messaging. The implementation emphasized integrated operational processes, physical infrastructure management, and standard service management workflows rather than external system replacements. |
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2020 | 2020 |
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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ERP Financial | ERP Financial Management |
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2016 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Talent Sourcing | HCM |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2016 | 2016 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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