Cigna Singapore
152 Beach Road, #33-05,
Singapore, 189721,
Singapore
Singapore, 189721,
Singapore
65 6391-9520
Insurance
Cigna Singapore Technographics
Cigna Singapore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cigna Singapore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Cigna Singapore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cigna Singapore has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2018, Workday HCM for Core HR in 2019, OpenText TeamSite for Web Content Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cigna Singapore is running and its propensity to invest more and deepen its relationship with Oracle , Workday , OpenText or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cigna Singapore revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cigna Singapore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cigna Singapore Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Cigna Singapore implemented Oracle E-Business Suite to consolidate its finance and accounts operations as an ERP Financial platform. The deployment supported localizing Australia and Singapore accounting functions that had previously been managed from US and Glasgow offices, with configuration work taking place in the Singapore office to enable regional financial control and reporting.
Oracle E-Business Suite was provisioned alongside Hyperion Financial Management HFM and TOAD tooling, with configuration focused on month end close, account reconciliations, statutory reporting, GST and tax filing, and audited report generation. Functional work included establishing financial close workflows, clearing legacy reconciliation items, and supporting quarterly reporting to the Board, reflecting core ERP Financial capabilities for general ledger, financial close, and reporting.
The implementation involved cross-site technical coordination, working closely with US IT staff and Hong Kong shared service IT, and collaboration with the global team on the upgrade path from Oracle 11i to R12. Operational integration scope included reconciling premium numbers in MOR by client group and addressing gaps where transaction entries were not interfaced due to operational lapses or system limitations, requiring report requests and remediation actions with operations teams.
Governance and process reshaping accompanied the roll out, with finance ownership for month end close, reconciliation remediation, and responses to country managers and senior management on fluctuations in financials. The implementation emphasized establishing repeatable close and reporting controls within Oracle E-Business Suite to support ongoing statutory compliance and board-level reporting.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, Cigna Singapore implemented Workday HCM to centralize Core HR for its Singapore operation and the connected Australia business unit. The deployment used Workday HCM cloud capabilities to establish a single system of record for position management, headcount reporting and HR transactions, supporting an approximately 100 person workforce and reporting into the CEOs and the Regional HR Director.
Workday HCM was configured to deliver core operational modules and people processes including Position Management, headcount reporting, HRG transactions, talent acquisition, performance management, compensation and benefits, learning and development, organizational development, reward and recognition, talent review and succession planning, and HR metrics and management reporting. Configuration emphasized business process automation for employee relations and performance improvement planning to align day to day HR operations with local regulatory requirements.
Operational scope included cross functional HR business partnering and a close operational relationship with Finance for HR budget planning and forecasting and ongoing monitoring of budget execution, leveraging Workday HCM headcount and compensation data to inform financial planning. The implementation supported HR’s role in workforce planning, retention and staff engagement across Singapore and the Australian unit, and enabled country level reporting to international market functional stakeholders.
Governance and rollout practices established country level process ownership, formalized change management to drive adoption, and codified procedures for position control, HR transaction processing and succession planning within Workday HCM. The system was positioned as the authoritative source for HR reporting, compliance with local policies and external regulations, and for structured communication between country leadership and regional HR functions.
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Succession and Leadership Planning | HCM |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenText | Legacy | OpenText TeamSite | Web Content Management | Content Management | n/a | 2017 | 2017 |
In 2017, Cigna Singapore implemented OpenText TeamSite to manage content on its public corporate website. OpenText TeamSite is used as the primary Web Content Management application for the site.
The deployment focuses on standard Web Content Management functional modules, including web authoring and templating, content staging and publishing workflows, and digital asset management alignment for images and documents. Configuration emphasizes structured templates and role-based workflow to support frequent marketing updates and compliance review. The implementation uses site-level publishing pipelines to separate authoring, staging, and production content lifecycles.
Operational ownership rests with the Singapore marketing and digital communications teams, who use OpenText TeamSite to orchestrate content creation, approvals, and publish schedules for the regional web presence. Governance was organized around editorial workflows and access controls to enforce content review and regulatory controls. For a corporate web deployment of this scale the architecture is focused on web-facing content delivery and managed content lifecycles rather than broad enterprise content services.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
|
2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Cigna Singapore
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cigna Singapore Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cigna Singapore IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cigna Singapore digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Cigna Singapore Technographics
Cigna Singapore is a Insurance organization based in Singapore,
with around 100 employees and annual revenues of $100.0 million.
Cigna Singapore operates a diverse technology stack with applications such as
Oracle E-Business Suite, Workday HCM and OpenText TeamSite,
covering areas like ERP Financial, Core HR and Web Content Management.
Cigna Singapore has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and OpenText.
Cigna Singapore recently adopted applications including
Wingify VWO in 2022, Hotjar in 2021 and Workday HCM in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cigna Singapore’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cigna Singapore’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cigna Singapore technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.