Fort Wayne, 46818, IN,
United States
Circle Logistics Technographics
Circle Logistics Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Circle Logistics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 Circle Logistics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Circle Logistics has purchased the following applications: Transport Pro for Travel Management in 2010, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Descartes MacroPoint for Real-Time Transportation Visibility in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Circle Logistics is running and its propensity to invest more and deepen its relationship with Transport Pro , Google , Descartes Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Circle Logistics revenues, which have grown to $177.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Circle Logistics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Circle Logistics Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Transport Pro | Legacy | Transport Pro | Travel Management | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, Circle Logistics implemented Transport Pro within its Travel Management portfolio to centralize shipment visibility, pricing and operational communications. The deployment positioned Transport Pro as the operational transportation management system for tracking shipments, providing status updates and managing pricing for newly acquired shipping lanes across the business.
Transport Pro was used for core shipment tracking and status update capabilities, generation of pricing data for new lanes, and document management workflows to collect missing shipment paperwork. Sales enablement and lead generation processes relied on external inputs maintained in Microsoft Excel and third party sources such as D&B Hoovers and ZoomInfo, which fed pricing and lane onboarding activities tied to Transport Pro.
Operational coverage included sales, freight operations, client strategy and accounting teams, with internal and external communications routed through Transport Pro to ensure customer expectations were met and paperwork was collected from carriers and receivers. Client strategy managers and operations staff used Transport Pro in day to day coordination to maintain shipment records and to hand off shipments into accounting for revenue collection.
Governance changes focused on embedding Transport Pro into shipment lifecycle workflows and cross functional processes for paperwork capture and sales handoffs, informed by role based shadowing of client strategy management. The implementation enabled accounting to collect revenues from shipments by ensuring required documentation was incorporated into operational workflows through Transport Pro.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Circle Logistics implemented Google Workspace (Formerly Google G-Suite) as its enterprise collaboration platform. The deployment establishes Google Workspace (Formerly Google G-Suite) as the primary Collaboration solution supporting corporate email, document collaboration and calendar services for Circle Logistics across its United States operations and internal business functions such as operations, customer service and corporate administration.
Configuration focused on standard Google Workspace modules and administrative capabilities, including Gmail for mail flow, Google Drive for file storage, Google Docs, Sheets and Slides for collaborative authoring, and Google Calendar for scheduling. Implementation work included domain management, user provisioning and role based administrative controls configured through the Google Workspace admin console, aligned to typical collaboration workflows for a 750 employee professional services company.
Governance was centered on central IT administration of accounts, access controls and data retention settings using native Google Workspace controls. The use of Google Workspace (Formerly Google G-Suite) is visible from the company website, indicating an organization wide adoption of the platform for core collaboration and productivity functions.
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Descartes Systems | Legacy | Descartes MacroPoint | Real-Time Transportation Visibility | SCM | n/a | 2018 | 2018 |
In 2018, Circle Logistics implemented Descartes MacroPoint as a Real-Time Transportation Visibility solution for freight tracking and customer communications. The deployment prioritized eliminating manual check calls by instrumenting real-time tracking and automated alerting, shifting visibility from reactive phone-based updates to system-driven notifications. The initiative targeted operational teams responsible for bookings, dispatch, and customer service, with explicit emphasis from sales and operations leadership.
Implementation centered on Descartes MacroPoint's real-time tracking and automated alert modules, configured to provide continuous location visibility and event-based notifications to internal users and customers. The Descartes MacroPoint application was configured to surface exact freight location data and trigger alerts for exceptions, enabling staff to prioritize load booking and exception handling instead of routine status calls. Configuration work focused on visibility workflows and notification rules rather than bespoke integrations.
Operational coverage extended across sales and operations functions, where the shift to automated tracking reduced manual status workflows and reallocated staff time toward booking more loads. Integrations with other systems are not specified in the source material, indicating the deployment leveraged MacroPoint native visibility features and internal process adjustments. The implementation supported customer-facing communication processes by providing precise location data for freight at any given moment.
Governance adjustments formalized event-driven alerting and customer notification workflows, transferring responsibility for routine status reporting from people to the system. Reported outcomes include elimination of check calls, the ability to keep customers informed about exact freight location, more productive employees, more satisfied customers, and continued growth for the company.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Circle Logistics
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Circle Logistics Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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