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United States
Cisco Systems Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Cisco Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90400 Cisco Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Cisco Systems has purchased the following applications: Workday Absence Management for Absence and Leave Management in 2018, Demandcentr for Account Based Marketing in 2019, OpenAI Codex for AI Frameworks and Libraries in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cisco Systems is running and its propensity to invest more and deepen its relationship with Workday , Selling Simplified , Folloze or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cisco Systems revenues, which have grown to $53.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cisco Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Selling Simplified | Legacy | Demandcentr | Account Based Marketing | CRM | n/a | 2019 | 2019 | In 2019, Cisco Systems implemented Demandcentr as an Account Based Marketing solution. The deployment was scoped to support account-centric demand generation and orchestration across marketing and sales coverage models within the organization. Demandcentr was configured to deliver core Account Based Marketing capabilities including account identification and segmentation, account scoring and prioritization, multi-channel campaign orchestration, and campaign analytics and reporting. Configuration work emphasized account group creation, reusable playbook templates for targeted outreach, and automated sequencing to operationalize ABM plays. Operational coverage focused on marketing, demand generation, and field sales teams who coordinated on account selection, campaign planning, and execution. The implementation adopted a centralized ABM orchestration approach to enable shared account lists, coordinated outreach, and consistent campaign governance across stakeholders. Program governance established account ownership, approval workflows for targeted campaigns and personalized content, and defined measurement responsibilities between marketing and sales. The narrative documents structural implementation patterns for Demandcentr within Cisco Systems without asserting specific integrations or quantified outcomes. | |
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Account Based Marketing | CRM |
|
2019 | 2019 |
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Account Based Marketing | CRM |
|
2014 | 2014 |
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Account Based Marketing | CRM |
|
2019 | 2019 |
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Account Based Marketing | CRM |
|
2019 | 2019 |
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Account Based Marketing | CRM |
|
2023 | 2023 |
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Customer Analytics | CRM |
|
2011 | 2011 |
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Customer Data Platform | CRM |
|
2024 | 2024 |
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Customer Data Platform | CRM |
|
2021 | 2021 |
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Customer Experience | CRM |
|
2013 | 2013 |
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Customer Experience | CRM |
|
2019 | 2019 |
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Customer Experience | CRM |
|
2021 | 2021 |
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Customer Experience | CRM |
|
2021 | 2021 |
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Customer Experience | CRM |
|
2021 | 2021 |
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Customer Support | CRM |
|
2019 | 2019 |
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Customer Support | CRM |
|
2012 | 2012 |
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Data Management Platform | CRM |
|
2017 | 2017 |
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Data Management Platform | CRM |
|
2017 | 2017 |
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Data Management Platform | CRM |
|
2020 | 2020 |
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Marketing Analytics | CRM |
|
2020 | 2020 |
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Marketing Analytics | CRM |
|
2020 | 2020 |
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Marketing Automation | CRM |
|
2016 | 2016 |
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Marketing Automation | CRM |
|
2015 | 2015 |
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Marketing Automation | CRM |
|
2020 | 2020 |
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Marketing Automation | CRM |
|
2004 | 2004 |
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Marketing Automation | CRM |
|
2019 | 2019 |
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Sales Automation | CRM |
|
2015 | 2015 |
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Sales Automation | CRM |
|
2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
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Tag Management | CRM |
|
2016 | 2016 |
|
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| OpenAI | Legacy | OpenAI Codex | AI Frameworks and Libraries | AI Development | n/a | 2025 | 2025 | In 2025, Cisco Systems engaged as an early design partner to implement OpenAI Codex within its product engineering and design evaluation efforts, establishing enterprise-level exploration of the AI Frameworks and Libraries application class. The engagement was centered in the United States and explicitly targeted software development and product design functions across Cisco's product portfolio, with Cisco Systems evaluating practical usability scenarios for code generation and design-to-code assistance. OpenAI Codex was exercised for typical AI Frameworks and Libraries capabilities, including programmatic code generation, contextual code completion, and prototype automation to accelerate design and engineering tasks. Cisco evaluated how OpenAI Codex could be configured to support developer workflows, developer assistance in integrated development environments, and design handoff scenarios that translate product concepts into working code artifacts. Operational coverage focused on engineering and product design teams, using pilot workflows to surface integration points with IDE-assisted authoring, automated code review touchpoints, and CI pipeline handoffs, while shaping requirements for secure and auditable coding assistance. The work emphasized iterative feedback loops between Cisco engineering teams and OpenAI, informing feature set priorities and usability improvements for enterprise engineering workflows. Governance and rollout activity was organized around usability testing and capability shaping rather than broad production deployment, with Cisco Systems capturing real-world engineering input to influence OpenAI Codex roadmap decisions. The engagement positioned OpenAI Codex, categorized as AI Frameworks and Libraries, as a candidate toolset for Cisco Systems software development and product design activities, with findings intended to inform future integration strategies and product capability evolution. | |
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Generative AI Platforms | AI Development |
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2023 | 2023 |
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ML and Data Science Platforms | AI Development |
|
2017 | 2018 |
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ML and Data Science Platforms | AI Development |
|
2014 | 2014 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
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Analytics and BI | Analytics and BI |
|
2017 | 2018 |
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Analytics and BI | Analytics and BI |
|
2015 | 2018 |
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Analytics and BI | Analytics and BI |
|
2014 | 2014 |
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Analytics and BI | Analytics and BI |
|
2016 | 2016 |
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Analytics and BI | Analytics and BI |
|
2019 | 2019 |
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Analytics and BI | Analytics and BI |
|
2018 | 2018 |
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Data Warehouse | Analytics and BI |
|
2013 | 2013 |
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Data Warehouse | Analytics and BI |
|
2020 | 2020 |
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Data Warehouse | Analytics and BI |
|
2020 | 2020 |
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Process Mining | Analytics and BI |
|
2019 | 2019 |
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Process Mining | Analytics and BI |
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2019 | 2019 |
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Process Mining | Analytics and BI |
|
2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
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API Management | PaaS |
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2012 | 2013 |
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Apps Development | PaaS |
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2022 | 2023 |
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iPaaS (Integration Platform as a Service) | PaaS |
|
2016 | 2016 |
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Robotic Process Automation | PaaS |
|
2015 | 2015 |
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Test Automation Platform | PaaS |
|
2013 | 2013 |
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Transactional Email | PaaS |
|
2020 | 2020 |
|
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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Backup as a Service (BaaS) | IaaS |
|
2013 | 2013 |
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Backup as a Service (BaaS) | IaaS |
|
2021 | 2021 |
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Container Service | IaaS |
|
2023 | 2024 |
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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Content Delivery Network | IaaS |
|
2018 | 2018 |
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Content Delivery Network | IaaS |
|
2021 | 2021 |
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Content Delivery Network | IaaS |
|
2016 | 2016 |
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Content Delivery Network | IaaS |
|
2019 | 2019 |
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Data Warehouse Appliance | IaaS |
|
2012 | 2012 |
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Database Management | IaaS |
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2014 | 2014 |
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Database Management | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2006 | 2006 |
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Digital Workspace | IaaS |
|
2017 | 2017 |
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Network Management and Monitoring | IaaS |
|
2025 | 2025 |
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Network Management and Monitoring | IaaS |
|
2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
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Application Performance Management | ITSM |
|
2017 | 2017 |
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Application Performance Management | ITSM |
|
2020 | 2020 |
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Incident Management | ITSM |
|
2016 | 2016 |
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IT Service Management | ITSM |
|
2020 | 2020 |
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IT Service Management | ITSM |
|
2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Security (AppSec) | CyberSecurity |
|
2008 | 2009 |
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Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
|
2018 | 2019 |
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Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
|
2022 | 2022 |
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Identity and Access Management (IAM) | CyberSecurity |
|
2024 | 2025 |
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Identity and Access Management (IAM) | CyberSecurity |
|
2023 | 2023 |
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Network Detection and Response (NDR) | CyberSecurity |
|
2025 | 2025 |
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
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Security Information and Event Management (SIEM) | CyberSecurity |
|
2014 | 2015 |
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Threat Modeling | CyberSecurity |
|
2025 | 2025 |
|
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
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Audio Video and Web Conferencing | Collaboration |
|
2019 | 2019 |
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Audio Video and Web Conferencing | Collaboration |
|
2019 | 2019 |
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Audio Video and Web Conferencing | Collaboration |
|
2016 | 2017 |
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Collaboration | Collaboration |
|
2017 | 2017 |
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Collaboration | Collaboration |
|
2018 | 2018 |
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Collaboration | Collaboration |
|
2016 | 2016 |
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Collaboration | Collaboration |
|
2019 | 2019 |
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Event Management | Collaboration |
|
2017 | 2017 |
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Event Management | Collaboration |
|
2018 | 2018 |
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Event Management | Collaboration |
|
2019 | 2019 |
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Event Management | Collaboration |
|
2020 | 2020 |
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Online Meeting Scheduling | Collaboration |
|
2020 | 2020 |
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Survey and Questionnaire | Collaboration |
|
2023 | 2023 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
|
2019 | 2019 |
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Blockchain Platform | Blockchain |
|
2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
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Business Process Management | ERP Services and Operations |
|
2012 | 2013 |
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Field Service Management | ERP Services and Operations |
|
2017 | 2017 |
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Lease Management | ERP Services and Operations |
|
2002 | 2002 |
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Travel Management | ERP Services and Operations |
|
2017 | 2018 |
|
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
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|
Chatbots and Conversational AI | AI-Powered Application |
|
2016 | 2016 |
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Cognitive Computing | AI-Powered Application |
|
2024 | 2024 |
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Intelligent Process Automation | AI-Powered Application |
|
2017 | 2018 |
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Natural Language Processing | AI-Powered Application |
|
2009 | 2009 |
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Speech Recognition AI | AI-Powered Application |
|
2023 | 2023 |
|
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Configure Price Quote (CPQ) | SPM |
|
2020 | 2020 |
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Incentive Compensation Management | SPM |
|
2020 | 2020 |
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Sales Performance Management | SPM |
|
2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
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Content Management | Content Management |
|
2019 | 2019 |
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Content Management | Content Management |
|
2020 | 2020 |
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Digital Asset Management | Content Management |
|
2018 | 2018 |
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Digital Asset Management | Content Management |
|
2016 | 2016 |
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Digital Signing | Content Management |
|
2021 | 2021 |
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Enterprise Content Management | Content Management |
|
2016 | 2016 |
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Web Content Management | Content Management |
|
2006 | 2007 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
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|
Demand Forecasting and Planning | SCM |
|
2021 | 2021 |
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Supply Chain Management | SCM |
|
2017 | 2021 |
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Supply Chain Management | SCM |
|
2005 | 2007 |
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Transportation Management | SCM |
|
2017 | 2017 |
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Warehouse Management | SCM |
|
2017 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
|
2018 | 2018 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
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Environmental, Social, and Governance (ESG) | EPM |
|
2019 | 2019 |
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EPM | EPM |
|
2018 | 2018 |
|
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
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ERP Financial | ERP Financial Management |
|
2012 | 2012 |
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ERP Financial | ERP Financial Management |
|
2015 | 2016 |
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ERP Financial | ERP Financial Management |
|
2019 | 2019 |
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Expense Management | ERP Financial Management |
|
2017 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
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Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
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Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
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Risk Management | TRM |
|
2020 | 2020 |
|
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Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
IoT Platform | Internet of Things |
|
2018 | 2019 |
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IoT Platform | Internet of Things |
|
2018 | 2018 |
|
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2016 | 2016 |
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Sourcing | Procurement |
|
2016 | 2016 |
|
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2020 | 2020 |
|
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Project Portfolio Management | PPM |
|
2015 | 2015 |
|
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Project Portfolio Management | PPM |
|
2018 | 2019 |
|
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| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||