Cisco Systems
170 West Tasman Drive,
San Jose, 95134-1706, CA,
United States
San Jose, 95134-1706, CA,
United States
1 408-526-4000
Professional Services
Cisco Systems Technographics
Cisco Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cisco Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 86200 Cisco Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Cisco Systems has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, Workday Absence Management for Absence and Leave Management in 2018, Cisco Tidal Enterprise Scheduler for Business Process Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cisco Systems is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cisco Systems revenues, which have grown to $61.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cisco Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cisco Systems Tech Stack and Enterprise Applications
Cisco Systems ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012 Cisco Systems implemented Oracle NetSuite ERP as its ERP Financial platform. The deployment used the cloud delivered Oracle NetSuite ERP model to provision core financial services for the company, aligning with corporate finance and professional services accounting needs.
The implementation focused on core ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, billing and revenue recognition, multi entity consolidation, and period close automation. Oracle NetSuite ERP was configured to support automated financial posting, centralized chart of accounts controls, and standardized financial reporting across business units.
Operational coverage emphasized finance and professional services billing workflows, with the system configured to handle project related billing and customer invoicing patterns common to services organizations. Role based access control, audit trails, and transaction level validation rules were embedded to support month end close discipline and compliance oriented record keeping.
Governance included centralized configuration of master financial data and standardized close and reconciliation procedures, combined with user access governance to limit transactional scope by function. The narrative centers on Cisco Systems Oracle NetSuite ERP implementation as a cloud based ERP Financial deployment that standardized core finance modules and accounting workflows for the organization.
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ERP Financial | ERP |
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2015 | 2016 |
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ERP Financial | ERP |
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2019 | 2019 |
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Expense Management | ERP |
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2017 | 2018 |
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Cisco Systems HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2018 | 2018 |
In 2018, Cisco Systems implemented Workday Absence Management. The deployment replaced UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) and defined the strategy, global processes, and solution roadmap to digitize Time and Absence solutions across 90+ countries, establishing Workday Absence Management as the Absence and Leave Management system for HR and payroll operations.
Cisco held global decision making authority and accountability for Time and Absence product delivery from requirements gathering to configuration, reporting development, testing and implementation. The implementation included configuration of global time tracking and absence management policies, simplified approval workflows guided by Cisco core values, and development of reporting and exit functional testing artifacts. A global product team including a product owner, scrum master and business analysts managed requirements, product development and more than 3,000 test cases during iterative development.
Integrations and operational coverage were centered on Finance and Payroll for audit and compliance requirements, with explicit coordination to ensure payroll and compliance reporting were addressed. Rollout was executed to users in 90+ countries and included service rehearsals to train super users, plus collaboration with the change management team on work instructions and end user training. The program managed cross product owner impacts and operational risks during configuration and testing.
Governance comprised centralized decision authority, agile product development oversight and release governance under a global model that tracked risks and removed obstacles. Outcomes recorded in the program include exit functional testing with zero defects, delivery on time and on budget, and formal recognition of the team as the best product team within the program. Cisco Systems Workday Absence Management therefore represents a global Absence and Leave Management implementation with documented governance, testing discipline and cross functional compliance integration.
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Applicant Tracking System | HCM |
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2016 | 2016 |
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Benefits Administration | HCM |
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2018 | 2018 |
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Benefits Administration | HCM |
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2016 | 2016 |
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Candidate Relationship Management | HCM |
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2018 | 2018 |
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Compensation Management | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2018 | 2018 |
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Digital Coaching | HCM |
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2024 | 2024 |
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Employee Engagement | HCM |
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2022 | 2022 |
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Employee Engagement | HCM |
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2020 | 2020 |
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Employee Experience | HCM |
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2017 | 2017 |
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Employee Experience | HCM |
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2018 | 2018 |
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Employee Experience | HCM |
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2019 | 2019 |
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Employee Recognition and Rewards Management | HCM |
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2023 | 2023 |
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HR Compliance | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2000 | 2000 |
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Learning and Development | HCM |
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2009 | 2009 |
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Learning and Development | HCM |
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2023 | 2023 |
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Learning and Development, Onboarding | HCM |
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2023 | 2023 |
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Onboarding | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2017 |
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Performance and Goal Management, Employee Recognition and Rewards Management | HCM |
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2019 | 2019 |
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Recruiting | HCM |
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2018 | 2018 |
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Talent Management | HCM |
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2020 | 2020 |
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Talent Sourcing | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2006 | 2006 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Video Interviewing | HCM |
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2025 | 2025 |
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Workforce Analytics | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2020 | 2020 |
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Workforce Scheduling | HCM |
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2017 | 2017 |
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Cisco Systems ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Tidal Enterprise Scheduler | Business Process Management | ERP Services and Operations | n/a | 2012 | 2013 |
In 2012, Cisco Systems implemented Cisco Tidal Enterprise Scheduler in its internal US environment to orchestrate and monitor large-scale big data analytics and BI workloads. The deployment used Cisco Tidal Enterprise Scheduler as a Business Process Management solution to centralize scheduling and execution of analytic pipelines and business intelligence jobs across teams.
The implementation configured centralized workload orchestration, job scheduling, dependency management, and monitoring capabilities to reduce bespoke scripting and accelerate deployment cadence. Cisco Tidal Enterprise Scheduler was configured with reusable job templates, parameterized workflows, and mobile monitoring to standardize runbooks and enable on-call staff to remediate issues more quickly.
Integrations were built to coordinate Hadoop clusters, SAP HANA processing, Informatica ETL jobs, and other enterprise data systems, enabling cross-platform dependency orchestration and coordinated job windows. The scope of orchestration covered analytics and BI teams within Cisco Systems US operations, positioning Cisco Tidal Enterprise Scheduler as the central scheduler that issued platform-specific triggers and monitored job status across heterogeneous systems.
Governance evolved toward centralized scheduling ownership and standardized change control for job definitions, shifting effort away from ad hoc scripts to managed workflows. The case study reports explicit outcomes of reduced scripting overhead, accelerated deployment speed in some cases from months to hours, quicker problem remediation, and improved staff work-life balance driven by mobile monitoring features.
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Field Service Management | ERP Services and Operations |
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2017 | 2017 |
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Lease Management | ERP Services and Operations |
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2002 | 2002 |
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Travel Management | ERP Services and Operations |
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2017 | 2018 |
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Cisco Systems AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AI Frameworks and Libraries | AI Development |
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2025 | 2025 |
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Generative AI Platforms | AI Development |
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2023 | 2023 |
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ML and Data Science Platforms | AI Development |
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2017 | 2018 |
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ML and Data Science Platforms | AI Development |
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2014 | 2014 |
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Cisco Systems AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Cognitive Computing | AI-Powered Application |
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2024 | 2024 |
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Intelligent Process Automation | AI-Powered Application |
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2017 | 2018 |
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Natural Language Processing | AI-Powered Application |
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2009 | 2009 |
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Speech Recognition AI | AI-Powered Application |
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2023 | 2023 |
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Cisco Systems Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2017 | 2018 |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Data Warehouse | Analytics and BI |
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2013 | 2013 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Process Mining | Analytics and BI |
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2019 | 2019 |
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Process Mining | Analytics and BI |
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2019 | 2019 |
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Process Mining | Analytics and BI |
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2018 | 2018 |
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Cisco Systems Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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Cisco Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Audio Video and Web Conferencing | Collaboration |
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2016 | 2017 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Event Management | Collaboration |
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2017 | 2017 |
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Event Management | Collaboration |
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2018 | 2018 |
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Event Management | Collaboration |
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2019 | 2019 |
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Event Management | Collaboration |
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2020 | 2020 |
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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Survey and Questionnaire | Collaboration |
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2023 | 2023 |
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Cisco Systems Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2019 | 2019 |
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Content Management | Content Management |
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2020 | 2020 |
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Digital Asset Management | Content Management |
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2018 | 2018 |
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Digital Asset Management | Content Management |
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2016 | 2016 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2006 | 2007 |
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Cisco Systems eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2018 | 2018 |
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Cisco Systems SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Demand Forecasting and Planning | SCM |
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2021 | 2021 |
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Supply Chain Management | SCM |
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2017 | 2021 |
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Supply Chain Management | SCM |
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2005 | 2007 |
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Transportation Management | SCM |
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2017 | 2017 |
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Warehouse Management | SCM |
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2017 | 2021 |
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Cisco Systems CRM
Cisco Systems EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2019 | 2019 |
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EPM | EPM |
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2018 | 2018 |
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Cisco Systems ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Incident Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Cisco Systems PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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Project Portfolio Management | PPM |
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2018 | 2019 |
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Cisco Systems Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2016 | 2016 |
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Sourcing | Procurement |
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2016 | 2016 |
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Cisco Systems SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2020 | 2020 |
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Incentive Compensation Management | SPM |
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2020 | 2020 |
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Sales Performance Management | SPM |
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2023 | 2023 |
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Cisco Systems TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Risk Management | TRM |
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2020 | 2020 |
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Cisco Systems PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2012 | 2013 |
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Apps Development | PaaS |
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2022 | 2023 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2016 | 2016 |
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Robotic Process Automation | PaaS |
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2015 | 2015 |
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Test Automation Platform | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Cisco Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Backup as a Service (BaaS) | IaaS |
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2013 | 2013 |
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Backup as a Service (BaaS) | IaaS |
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2021 | 2021 |
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Container Service | IaaS |
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2023 | 2024 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Data Warehouse Appliance | IaaS |
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2012 | 2012 |
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Database Management | IaaS |
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2014 | 2014 |
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Database Management | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2006 | 2006 |
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Digital Workspace | IaaS |
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2017 | 2017 |
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Network Management and Monitoring | IaaS |
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2025 | 2025 |
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Network Management and Monitoring | IaaS |
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2016 | 2016 |
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Cisco Systems CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2008 | 2009 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2019 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2025 |
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Network Detection and Response (NDR) | CyberSecurity |
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2025 | 2025 |
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Password Management | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Security Information and Event Management (SIEM) | CyberSecurity |
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2014 | 2015 |
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Threat Modeling | CyberSecurity |
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2025 | 2025 |
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Cisco Systems Managed Services Provider (MSP)
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Workplace & Communications MSP, Security MSP, AIOps MSP | Managed Services Provider (MSP) |
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2020 | 2021 |
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Cisco Systems Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IoT Platform | Internet of Things |
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2018 | 2019 |
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IoT Platform | Internet of Things |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Cisco Systems
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Senior Director, Global IoT and Digital Transformation Services | Director | IT | |
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Lead Analyst | Manager | Finance | |
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Vice President of Engineering Business Operations, IoT | VP | R&D | |
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Senior Vice President and Chief Marketing Officer | CXO | Marketing | |
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Senior Director, Marketing - Digital Transformation Solutions, Software & Analytics | Director | Marketing | |
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Senior Director, Digital Marketing Analysis & Insight | Director | Marketing | |
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CTO of Engineering and Chief Architect | Manager | Finance | |
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Head Of Engineering, Cisco IoT Cloud Platform | Director | IT | |
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President and Chief Operating Officer | CXO | Finance | |
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Chairman and Chief Executive Officer | CXO | Finance | |
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Executive Vice President and Chief Financial Officer | CXO | Finance | |
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Chairman of the Board and Chief Executive Officer | CXO | Finance | |
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Chief Information Officer and Senior Vice President | CXO | IT | |
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Senior Vice President, Chief Marketing Officer | CXO | Marketing | |
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Category Manager, Global Travel | Manager | Procurement | |
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Director Global Travel | Director | Finance | |
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SVP and Chief Procurement Officer | CXO | Procurement | |
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Executive Vice President & Chief Financial Officer | CXO | Finance | |
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Financial Controller | Director | Finance | |
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Senior Vice President, Corporate Controller & Chief Accounting Officer | CXO | Finance | |
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Vice President - Finance | VP | Finance | |
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VP IT | VP | IT | |
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IT Architect (Big Data, Hadoop) | Manager | IT | |
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Manager, Enterprise Data Science Office | Manager | IT | |
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Vice President and CTO (Cognitive Computing and Analytics SaaS) | VP | IT | |
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Architect/Senior Lead - Big Data & Analytics Solutions | Manager | IT | |
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Hadoop / Big Data Engineer | Manager | IT | |
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Executive Vice President and Chief People, Policy & Purpose Officer | CXO | HR | |
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Chief Information Officer | CXO | IT | |
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EVP, Chief Operating Officer | CXO | Finance | |
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EVP and Chief Financial Officer | CXO | Finance | |
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Vice President, Human Resources Global Benefits | VP | HR | |
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Director, Global Payroll | Director | Finance | |
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SVP, Global Taxation | VP | Finance | |
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Senior Director, Corporate Tax | Director | Finance | |
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Director, US International Tax Compliance and Tax Planning | Director | Finance | |
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Chief Information Officer | CXO | IT | |
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Vice President, Information Technology, Enterprise Strategist | VP | IT | |
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Field Operations Director | Director | Finance | |
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Global Field Service Operations Manager | Manager | Operations | |
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Field Operations Manager | Manager | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Group Chief Information Officer | CXO | IT | |
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Vice President, Information Technology | VP | IT | |
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Next Generation ERP Transformation Leader | Manager | IT | |
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VP Global Leader of Talent Acquisition and Mobility | VP | HR | |
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Vice President, Global Talent Acquisition | VP | HR | |
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Cloud Database Administrator | Manager | IT | |
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Director, Data Platform Engineering | Director | IT | |
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Manager, Data Platform Operations | Manager | IT | |
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Senior Systems Engineering Manager, Enterprise | Manager | IT | |
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Senior Director, Global Sales Enablement | Director | Sales | |
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Vice President, Americas Distribution Sales | VP | Sales | |
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VP, WW Software Sales at Cisco | VP | Sales | |
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Senior Manager, Global Digital Sales Effectiveness | Manager | Sales | |
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Sales Incentives Operations Manager | Manager | Sales | |
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GSSO Sales Compensation Strategy & Planning Leader | Manager | HR | |
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Senior Manager, Sales Compensation | Manager | Sales | |
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Director Sales Operations | Director | Sales | |
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Sales Compensation Operations Manager | Manager | HR | |
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Director - Global Services Sales Compensation Strategy | Director | HR | |
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Senior Director, Human Resources, Sales Compensation, Rewards, Incentives, CCP, GRP, CBP | Director | HR | |
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Senior Solution Advisor & Administrator (Salesforce) | Manager | Marketing | |
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Salesforce Project Manager / Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator/Developer | Manager | Marketing | |
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CTO - Automation | CXO | IT | |
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Director, Cloud & Automation | Director | IT | |
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Director Finance Transformation | Director | Finance | |
|
Apps Being Evaluated by Cisco Systems Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cisco Systems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cisco Systems digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Cisco Systems Technographics
Cisco Systems is a Professional Services organization based in United States,
with around 86200 employees and annual revenues of $61.50 billion.
Cisco Systems operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Workday Absence Management and Cisco Tidal Enterprise Scheduler,
covering areas like ERP Financial, Absence and Leave Management and Business Process Management.
Cisco Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Cisco Systems.
Cisco Systems recently adopted applications including
HackerRank Interview in 2025, OpenAI Codex in 2025 and Splunk Insights in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cisco Systems’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cisco Systems’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cisco Systems technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.