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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citic Securities Company Tech Stack and Enterprise Applications

Citic Securities Company AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Live800 Legacy Live800 Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, Citic Securities Company implemented Live800 Live Chat on its corporate website. Citic Securities Company deployed Live800 Live Chat, a Chatbots and Conversational AI application, to provide real time customer engagement and support functionality on its public web properties, positioning the solution to serve customer service and digital engagement teams. The implementation centered on a web embedded chat interface delivering synchronous messaging between site visitors and support agents. Functional configuration reflected common Chatbots and Conversational AI modules including the customer facing chat widget, agent console for live handling, session and transcript logging, rule based routing, and canned response workflows managed through the vendor console. Architecture tied the website front end to the Live800 service and operator consoles, while governance work focused on embedding chat into existing web support channels and operationalizing agent workflows for online inquiry handling.
Citic Securities Company Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
Citic Securities Company CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Experience Cloud Customer Experience CRM n/a 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2022 2022
Citic Securities Company IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2008 2008
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Citic Securities Company

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Citic Securities Company Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Citic Securities Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Citic Securities Company digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Citic Securities Company Technographics
Citic Securities Company is a Banking and Financial Services organization based in China, with around 15000 employees and annual revenues of $5.60 billion.
Citic Securities Company operates a diverse technology stack with applications such as Live800 Live Chat, Slack Connect and Adobe Experience Cloud, covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
Citic Securities Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Live800, Salesforce and Adobe Systems.
Citic Securities Company recently adopted applications including Slack Connect in 2022, Salesforce Sales Cloud in 2022 and Quantil CDN360 in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Citic Securities Company’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Citic Securities Company’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Citic Securities Company technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.