Citizenm Hotel
218 W. 50Th St.,
New York, 10019-6702, NY,
United States
New York, 10019-6702, NY,
United States
1 212-461-3638
Leisure and Hospitality
Citizenm Hotel Technographics
Citizenm Hotel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Citizenm Hotel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Citizenm Hotel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Citizenm Hotel has purchased the following applications: Pinpoint ATS for Recruiting, Applicant Tracking System in 2024, Amadeus Cloud Property Management for Real Estate Property Management in 2017, Ireckonu IInformU for Analytics and BI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Citizenm Hotel is running and its propensity to invest more and deepen its relationship with Pinpoint , Amadeus IT Group , Ireckonu or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Citizenm Hotel revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Citizenm Hotel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Citizenm Hotel Tech Stack and Enterprise Applications
Citizenm Hotel HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pinpoint | Legacy | Pinpoint ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2024 | 2024 |
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Citizenm Hotel ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amadeus IT Group | Legacy | Amadeus Cloud Property Management | Real Estate Property Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 citizenM Hotel implemented Amadeus Cloud Property Management, Apps Category . citizenM became the first hotel group to integrate Duetto's revenue strategy platform with Amadeus Cloud Property Management to bring improved pricing and demand insights to a dozen properties in Europe and North America.
The engagement targeted revenue management and pricing capabilities, leveraging the Amadeus Cloud Property Management application to accelerate deployment and scale for revenue tooling. Implementation work focused on delivering integrated demand signals and price optimization workflows by feeding occupancy and transactional data into Duetto's revenue strategy platform.
Operational coverage included approximately a dozen properties across Europe and North America, with business functions centered on revenue management and pricing teams. The Amadeus Cloud Property Management and Duetto integration established a data exchange layer for rate, availability and demand intelligence to support pricing decisions.
Governance emphasis included standardizing pricing workflows and centralizing revenue strategy configuration to enable consistent execution across properties. Outcomes explicitly reported included improved pricing and demand insights, and the integration with Amadeus Cloud Property Management was used to enable faster deployment and scale for revenue tooling.
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Citizenm Hotel Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ireckonu | Legacy | Ireckonu IInformU | Analytics and BI | Analytics and BI | n/a | 2014 | 2014 |
In 2014, Citizenm Hotel deployed Ireckonu IInformU as part of Ireckonu middleware and customer data platform to create unified, operational guest profiles. The deployment targeted real time CRM and marketing activation across Citizenm Hotel properties in Europe and globally, improving live customer data availability for targeting and personalization.
Ireckonu IInformU served as the Analytics and BI layer, delivering reporting and segmentation capabilities used to profile guests and drive next best offer workflows. Configuration focused on operational profile unification, identity stitching and BI reporting models that fed segmentation and campaign orchestration.
The implementation used Ireckonu middleware to integrate with Citizenm Hotel CRM and marketing activation systems, enabling real time event based profile updates and activation triggers. Operational coverage included marketing and CRM functions across multiple hotel sites in Europe with consolidated global reporting.
Governance emphasized centralized guest profile management and standardized segmentation rules to support consistent campaign activation, and marketing teams used Ireckonu IInformU outputs to operationalize next best offer decisions. The stated outcome was improved live customer data availability for targeting and personalization across Citizenm Hotel properties.
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Citizenm Hotel Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Survey and Questionnaire | Collaboration |
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2023 | 2023 |
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Citizenm Hotel Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2023 | 2023 |
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Citizenm Hotel CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2025 | 2025 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2014 | 2014 |
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Citizenm Hotel ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Citizenm Hotel PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Citizenm Hotel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Citizenm Hotel
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Citizenm Hotel Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Citizenm Hotel IT executives and key decision makers. This section highlights Citizenm Hotel's latest recorded technology evaluations, including OpenGov Procurement for Procurement on 2025-05-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Citizenm Hotel digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-05-24 | Citizenm Hotel | Evaluated | OpenGov | OpenGov Procurement | Procurement | Procurement |
FAQ - APPS RUN THE WORLD Citizenm Hotel Technographics
Citizenm Hotel is a Leisure and Hospitality organization based in United States,
with around 10 employees and annual revenues of $1.0 million.
Citizenm Hotel operates a diverse technology stack with applications such as
Pinpoint ATS, Amadeus Cloud Property Management and Ireckonu IInformU,
covering areas like Recruiting, Applicant Tracking System, Real Estate Property Management and Analytics and BI.
Citizenm Hotel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Pinpoint, Amadeus IT Group and Ireckonu.
Citizenm Hotel recently adopted applications including
Redpoint Global rgOne Customer Engagement in 2025, Redpoint Global AML in 2025 and Pinpoint ATS in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Citizenm Hotel’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Citizenm Hotel’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Citizenm Hotel technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.