City Buick GMC
43-60 Northern Blvd Suite B,
Queens, 11101, NY,
United States
Queens, 11101, NY,
United States
1 347-670-4210
Automotive
City Buick GMC Technographics
City Buick GMC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City Buick GMC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 City Buick GMC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City Buick GMC has purchased the following applications: CDK IntelliDealer Financial Management for Automotive ERP in 2011, CarChat24 for Chatbots and Conversational AI in 2014, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City Buick GMC is running and its propensity to invest more and deepen its relationship with CDK Global , CarChat24 , Gubagoo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City Buick GMC revenues, which have grown to $23.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City Buick GMC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City Buick GMC Tech Stack and Enterprise Applications
City Buick GMC ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CDK Global | Legacy | CDK IntelliDealer Financial Management | Automotive ERP | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, City Buick GMC implemented CDK IntelliDealer Financial Management from CDK Global to centralize its dealership accounting and financial control systems. The deployment targeted core financial operations for the dealership, aligning accounting workflows with sales and service transaction flows used by administrative staff across the single-site US operation.
CDK IntelliDealer Financial Management was configured to support standard Automotive ERP financial capabilities including general ledger, accounts payable, accounts receivable, cash management, fixed asset accounting, and financial reporting. Configuration work emphasized dealer chart of accounts alignment, automated posting of retail and service transactions into the ledger, and financial close orchestration and audit trail capture to support regulatory and audit requirements.
Operationally the implementation ran alongside other dealership software used by staff, with administrative support noted for CDK and ONE-EIGHTY software environments. Integration scope focused on sustaining transactional continuity between point of sale, service desk inputs and the financial subsystem, and on role based access and workflow routing for finance and back office users.
Governance centered on establishing dealer finance ownership for daily bookkeeping, reconciliation cadence, and staff support processes, with training and administrative assistance provided to clients and internal personnel using CDK and ONE-EIGHTY software. The implementation emphasized procedural controls and workflow standardization within the dealership finance function to maintain accounting integrity under the Automotive ERP platform.
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City Buick GMC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CarChat24 | Legacy | CarChat24 | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014 City Buick GMC deployed CarChat24 on its public website. City Buick GMC uses CarChat24, a Chatbots and Conversational AI application, to support online sales and service customer engagement by capturing leads and handling initial customer inquiries in real time.
The implementation is centered on a website-embedded conversational widget and configured dialog flows that provide customer qualification scripts, appointment scheduling prompts, and escalation routes to human agents. Operational coverage focuses on the dealership sales and service business functions, with day to day administration and content governance performed by dealership marketing and service operations through the CarChat24 management interface.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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City Buick GMC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, City Buick GMC deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution, embedding the Cisco Webex Meetings interface on the dealership website to enable browser-based joining for customer and staff sessions. Cisco Webex Meetings is presented as a customer-facing meeting channel on the site, providing an entry point for real-time video interactions without requiring desktop client installs.
The implementation leverages standard Audio Video and Web Conferencing capabilities, including scheduled meeting orchestration, browser-based video and audio, screen sharing, meeting controls, and participant management as delivered by Cisco Webex Meetings. Configuration emphasis is on web embedding and meeting join flows, with administrative controls used to manage user access and meeting policies consistent with Webex cloud-hosted meeting architecture.
Operational coverage is centered on customer engagement and internal communications at the dealership, with the website integration supporting remote consultations, virtual appointments, and ad hoc staff collaboration. Governance is managed through centralized meeting administration and policy configuration inside Cisco Webex Meetings, aligning meeting workflows to the dealership's customer service and sales processes without disclosed upstream system integrations.
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City Buick GMC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Automotive Dealership CRM | CRM |
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2019 | 2019 |
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Call Tracking and Recording | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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City Buick GMC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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City Buick GMC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City Buick GMC
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by City Buick GMC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City Buick GMC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City Buick GMC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD City Buick GMC Technographics
City Buick GMC is a Automotive organization based in United States,
with around 200 employees and annual revenues of $23.0 million.
City Buick GMC operates a diverse technology stack with applications such as
CDK IntelliDealer Financial Management, CarChat24 and Cisco Webex Meetings,
covering areas like Automotive ERP, Chatbots and Conversational AI and Audio Video and Web Conferencing.
City Buick GMC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as CDK Global, CarChat24 and Cisco Systems.
City Buick GMC recently adopted applications including
Cisco Webex Meetings in 2020, Microsoft Azure CDN in 2020 and Cloudflare CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City Buick GMC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City Buick GMC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City Buick GMC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.