City Cruises Plc
Cherry Garden Street, Cherry Garden Pier,
London, SE16 4TU,
United Kingdom
London, SE16 4TU,
United Kingdom
44 20 7740 0400
Leisure and Hospitality
City Cruises Plc Technographics
City Cruises Plc Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City Cruises Plc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 City Cruises Plc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City Cruises Plc has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2017, Haven EPOS Systems for Point Of Sale in 2019, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City Cruises Plc is running and its propensity to invest more and deepen its relationship with Sage , Haven Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City Cruises Plc revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City Cruises Plc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City Cruises Plc Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP Financial Management | Percipient | 2017 | 2017 |
In 2017, City Cruises Plc implemented Sage Business Cloud X3 (ex Sage ERP X3) as its ERP Financial solution. The board of directors selected Sage X3 Finance and Distribution after a thorough assessment that prioritized functionality and scalability.
Deployment used the Sage Business Cloud X3 platform, with configuration focused on the Finance and Distribution modules. Percipient served as the implementation partner and provided system configuration, integration planning, and project delivery expertise for the engagement. The implementation emphasized core financial management capabilities and distribution workflows consistent with ERP Financial requirements.
Operational scope centered on finance and distribution business functions including general ledger, accounts payable, accounts receivable, inventory management, and order processing. The City Cruises finance and operations teams were the primary users and governance was driven by the board selection together with the Percipient delivery model. Integration details were managed by Percipient during implementation, and no other named system integrations are specified in the source.
The procurement rationale documented in the source highlights the application fit and scalability of Sage Business Cloud X3 (ex Sage ERP X3) and the added value provided by Percipient, rather than quantified outcomes or cost metrics.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Haven Systems | Legacy | Haven EPOS Systems | Point Of Sale | ERP Services and Operations | Cammax | 2019 | 2019 |
In 2019, City Cruises Plc implemented Haven EPOS Systems, a Point Of Sale application, to deploy self-service ticketing and payment kiosks in its London sales offices. The deployment focused on two sites, Tower Pier and Embankment Westminster, to accelerate ticket sales throughput and reduce customer queueing at peak leisure periods.
Haven EPOS Systems was configured to handle ticketing and payments workflows, providing kiosk-based ticket issuance, payment capture, and receipt processing aligned to the companys finance and process area. The implementation leveraged Point Of Sale functional capabilities such as customer-facing transaction flows and payment authorization to support walk-up retail transactions.
The technical delivery was executed via Cammax as the kiosk integrator, integrating Haven EPOS Systems with self-service kiosk hardware and onsite payment terminals. The scope was site-level deployment for London sales offices rather than a broader estate rollout.
Governance and rollout activity centered on vendor and integrator coordination for kiosk configuration, on-site commissioning, and operational handover, with timing and delivery details noted as estimated from the vendor partner case study. Vendor-sourced outcomes recorded faster ticket purchases and reduced queueing, and the solution directly impacted ticketing and finance/process workflows at the two implemented sites.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, City Cruises Plc implemented Microsoft 365. Microsoft 365 is used as the primary Collaboration platform, providing cloud-hosted Office productivity apps, enterprise email, document libraries and real time team communication capabilities. City Cruises Plc Microsoft 365 Collaboration supports corporate communications and day to day operational coordination within the leisure and hospitality business.
The deployment is a cloud SaaS tenancy, publicly referenced on their website, and configured to provide document coauthoring, calendaring and team messaging across corporate and customer facing teams. Governance emphasis is on account provisioning, content access controls and collaboration workflows aligned to operational shift handovers and event coordination. The implementation narrative centers on Microsoft 365 as the central Collaboration layer for City Cruises Plc.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shopping Cart Management | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing, Sales Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at City Cruises Plc
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City Cruises Plc Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City Cruises Plc Technographics
City Cruises Plc is a Leisure and Hospitality organization based in United Kingdom,
with around 250 employees and annual revenues of $30.0 million.
City Cruises Plc operates a diverse technology stack with applications such as
Sage Business Cloud X3 (ex Sage ERP X3), Haven EPOS Systems and Microsoft 365,
covering areas like ERP Financial, Point Of Sale and Collaboration.
City Cruises Plc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Haven Systems and Microsoft.
City Cruises Plc recently adopted applications including
CartStack in 2021, Mimecast Email Security in 2021 and Adobe Marketo Engage in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City Cruises Plc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City Cruises Plc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City Cruises Plc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.