City Furniture
6701 North Hiatus Road,
Fort Lauderdale, 33321, FL,
United States
Fort Lauderdale, 33321, FL,
United States
1 954-718-3300
Retail
City Furniture Technographics
City Furniture Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City Furniture and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 City Furniture employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City Furniture has purchased the following applications: IBM AS/400 for ERP Financial in 2018, Deltek HRSmart for Core HR in 2016, FreeWheel Strata for Agency Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City Furniture is running and its propensity to invest more and deepen its relationship with IBM , Deltek , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City Furniture revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City Furniture intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City Furniture Tech Stack and Enterprise Applications
City Furniture ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM AS/400 | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018 City Furniture implemented IBM AS/400 as its ERP Financial platform to formalize transaction processing and to integrate financial flows with warehouse and store operations. The IBM AS/400 application served as the ERP Financial backbone for distribution and retail accounting, linking inventory valuation, order to cash and procure to pay processes to operational systems.
Configuration work emphasized core financial modules typical of an ERP Financial deployment, including general ledger posting, accounts payable and receivable workflows, inventory financial records and transaction auditing to support retail and distribution accounting. The IBM AS/400 implementation was aligned to downstream operational controls used by K.Motion Warehouse Advantage, ensuring inventory transactions and financial postings were synchronized between the WMS and the ERP Financial system.
Integrations were a primary focus, the Körber WMS implementation documented 15 integration points including the AS/400 connection, and those interfaces carried transactional data between the Tamarac distribution center, 28 stores and the central ERP Financial system across a 12,500 SKU catalog. Operational coverage extended to returns and exchanges workflows and new assembly pull processes for furniture, with the ERP Financial system recording cost, inventory and accounting events produced by those warehouse operations.
Governance and rollout followed a process-driven approach, City Furniture mapped each scan point and process flow, tested scenarios to failure before cutover, and maintained daily check ins with managers and the IT team who were positioned on the warehouse floor during and after go live. Post-implementation outcomes reported in the Körber case study included measurable productivity gains, the introduction of real time dashboards that eliminated manual hourly reporting which previously consumed 15 to 20 minutes each hour or more than 25 percent of a supervisor workday, and the ability to sustain a continuous process improvement program that linked operational changes back into the IBM AS/400 ERP Financial records.
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City Furniture HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deltek | Legacy | Deltek HRSmart | Core HR | HCM | n/a | 2016 | 2016 |
In 2016 City Furniture implemented Deltek HRSmart as its applicant tracking system on the company careers site. Deltek HRSmart, categorized as Core HR, is positioned to manage candidate intake and recruiting workflows for City Furniture's HR and talent acquisition teams.
The implementation of Deltek HRSmart includes a public, branded application flow hosted on the HRSmart domain, used to post job requisitions and capture online applications. Functional capabilities implemented are consistent with applicant tracking usage, including job posting and requisition handling, online application forms, resume capture and parsing, candidate profile management, configurable screening workflows, interview scheduling support and offer tracking within Deltek HRSmart.
Operational coverage centers on recruiting and HR operations, with the Deltek HRSmart instance serving as the primary ATS for external candidates applying via cityfurniture.hua.hrsmart.com. Governance was realized through configured hiring workflows and data capture templates to support consistent hiring processes, and City Furniture uses Deltek HRSmart in the Core HR category to centralize applicant tracking and support the recruiting business function.
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Recruiting Chatbot | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2007 | 2018 |
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Workforce Management | HCM |
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2012 | 2012 |
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City Furniture ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FreeWheel, A Comcast Company | Legacy | FreeWheel Strata | Agency Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, City Furniture implemented FreeWheel Strata as its Agency Management platform. The deployment centralized media agency operations for City Furniture, a United States retail chain with approximately 1,800 employees, and positioned FreeWheel Strata to handle campaign trafficking, inventory management, and agency billing workflows. The implementation emphasized campaign planning, trafficking, and reconciliation capabilities that are core to Agency Management functionality.
FreeWheel Strata was configured to support marketing, media planning, and finance stakeholders, streamlining traffic to billing handoffs and standardizing campaign data for operational governance. The configuration included role based access controls and workflow orchestration for agency partners and internal teams to manage bookings, insertion orders, and billing cycles. City Furniture is listed as a customer using FreeWheel Strata within the Agency Management category.
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City Furniture AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2013 | 2013 |
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City Furniture Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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City Furniture Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2016 | 2016 |
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Digital Asset Management | Content Management |
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2024 | 2025 |
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City Furniture eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2012 | 2012 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2025 | 2025 |
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Product Information Management | eCommerce |
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2018 | 2018 |
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Product Information Management | eCommerce |
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2018 | 2019 |
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Product Information Management | eCommerce |
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2018 | 2019 |
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City Furniture SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Warehouse Management | SCM |
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2021 | 2021 |
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City Furniture CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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City Furniture EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2020 | 2020 |
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City Furniture ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2018 | 2018 |
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City Furniture PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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City Furniture IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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City Furniture CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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City Furniture Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Professional Services | Professional Services |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at City Furniture
| First Name | Last Name | Title | Function | Department | Phone | |
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CHRO | CXO | HR | |
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Vice President Talent Acquisition | Talent Management & Learning | VP | HR | |
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Learning and Development Manager/Corporate Recruiter | Manager | HR | |
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Learning and Development Manager | Manager | HR | |
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Senior Vice President of Technology | VP | IT | |
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HR Project Manager | Manager | HR | |
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Human Resources Manager | Manager | HR | |
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CFO/CIO | CXO | Finance | |
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COO | CXO | Finance | |
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Vice President of Global Sourcing | VP | Procurement | |
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Director Of Operations | Director | Finance | |
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Director of Supply Chain | Director | Supply Chain | |
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Chief Human Resources Officer | CXO | HR | |
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Senior Corporate Recruiter | Manager | HR | |
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Senior Corporate Recruiter | Manager | HR | |
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Director, Investment Operations | VP | Marketing | |
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Director - Fund Administration | Manager | Marketing | |
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Senior Portfolio Manager, Canadian Equities | Manager | Marketing | |
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Deputy CIO | Manager | Marketing | |
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Apps Being Evaluated by City Furniture Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City Furniture IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City Furniture digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD City Furniture Technographics
City Furniture is a Retail organization based in United States,
with around 1800 employees and annual revenues of $250.0 million.
City Furniture operates a diverse technology stack with applications such as
IBM AS/400, Deltek HRSmart and FreeWheel Strata,
covering areas like ERP Financial, Core HR and Agency Management.
City Furniture has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IBM, Deltek and FreeWheel, A Comcast Company.
City Furniture recently adopted applications including
Netcore UNBXD Personalization in 2025, 3D Cloud Asset Management System in 2024 and Okta Identity Cloud in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City Furniture’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City Furniture’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City Furniture technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.