City National Bank
555 South Flower St.,,
Los Angeles, 90071, CA,
United States
Los Angeles, 90071, CA,
United States
1 800-773-7100
Banking and Financial Services
City National Bank Technographics
City National Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City National Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7522 City National Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City National Bank has purchased the following applications: Emburse Invoice Enterprise for AP Automation in 2021, FIS Relius for Benefits Administration, Pension Administration in 2012, nCino Bank Operating System for Core Banking in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City National Bank is running and its propensity to invest more and deepen its relationship with Emburse , Jack Henry & Associates , Paysafe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City National Bank revenues, which have grown to $3.63 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City National Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City National Bank Tech Stack and Enterprise Applications
City National Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Emburse | Legacy | Emburse Invoice Enterprise | AP Automation | ERP | n/a | 2021 | 2021 |
In 2021 City National Bank implemented Emburse Invoice Enterprise to centralize accounts payable and accelerate a shift to paperless invoice processing. The deployment positioned Emburse Invoice Enterprise as the bank's AP Automation platform, unifying invoice intake, approval routing and vendor payment orchestration across financial operations.
Emburse Invoice Enterprise was configured to process both supplier invoices and project management timecards, supporting over 500 timecard transactions monthly and allocating project costs across more than 700 employees. Configuration work focused on automated invoice capture, rule-based approval workflows, and electronic payment setup to reduce manual touchpoints in the accounts payable lifecycle.
The implementation operated alongside existing accounting tools in the environment, including ChromeRiver accounting software, and enabled the setup of e-payments with vendors as part of the payment orchestration capabilities. Operational coverage extended to branch sites across the U.S. where the team reallocated the distribution and approval of more than 50 telecom payables accounts and reorganized accountability across over 200 accounts.
Governance changes included redistributing approval responsibilities, restructuring reporting ownership to eliminate redundant reporting, and conducting targeted training and onboarding for AP staff and interns. Explicit outcomes recorded during the initiative included resolving past due balances in excess of 4 million dollars, eliminating days of unnecessary reporting through reallocation of accountability, and identifying and resolving over 400 thousand dollars of duplicate payments, demonstrating tangible remediation within the accounts payable function using Emburse Invoice Enterprise.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2019 | 2019 |
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Payment Processing | ERP |
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2021 | 2021 |
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City National Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS Relius | Benefits Administration, Pension Administration | HCM | n/a | 2012 | 2012 |
In 2012 City National Bank implemented FIS Relius for Benefits Administration,Pension Administration to centralize pension plan administration and ERISA compliance workflows. The deployment established FIS Relius as the primary application for retirement plan recordkeeping and compliance processing across the bank's plan administration function.
FIS Relius was configured to support core pension administration capabilities including participant data management, contribution and census processing, compliance testing and cross testing workflows, and support for Form 5500 preparation activities. Configuration work focused on standardizing plan setup templates, rules for nondiscrimination testing, and automated calculation engines consistent with benefits administration and pension administration practices.
The implementation leveraged in-house subject matter expertise that included experience with DATAIR, ASC, QUANTECH, SunGard Relius, FTWilliams Form 5500 software, Excel and other office tooling to validate reporting, data conversions and compliance output. Operational coverage centered on retirement plan administrators, ERISA compliance officers, plan managers and relationship managers, with the platform used to coordinate plan-level tasks and client-facing administration processes.
Governance around the FIS Relius rollout emphasized ERISA compliance and audit readiness, with training programs led by experienced compliance officers to onboard managers and new hires and to codify amendment and restatement workflows. The program formalized review and control processes for IRS and DOL audit support, and positioned FIS Relius as the system of record for pension administration activities within the bank.
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Core HR | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2003 | 2003 |
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Time and Attendance | HCM |
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2021 | 2021 |
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Workforce Management | HCM |
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2003 | 2003 |
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City National Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| nCino | Legacy | nCino Bank Operating System | Core Banking | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, City National Bank implemented nCino Bank Operating System as a Core Banking platform to modernize its commercial lending function. The deployment anchored a program to deliver a future-ready lending platform and to enhance risk management and regulatory compliance capabilities for the lending vertical.
The nCino Bank Operating System implementation focused on commercial lending workflows including loan origination, credit decisioning support, collateral management, and end-to-end loan lifecycle orchestration, with configuration emphasizing workflow automation and credit documentation controls. Implementation work included tailored business rules, digital forms, and staged approval queues to align underwriting and operational processing. These configuration elements reflect common Core Banking functional modules used to centralize lending operations and credit administration.
Architecture and deployment aligned with an Azure cloud migration and a concurrent modernization of AFS and the bank's data and integration platforms, positioning nCino Bank Operating System to operate on cloud-hosted infrastructure and centralized data services. The program explicitly modernized data integration and API management platforms to enable event-driven integration, data consolidation, and connectivity to downstream risk and compliance systems. Integrations targeted the bank's data platform and API management layer to automate data flows across commercial lending, risk, and compliance functions.
Operational scope centered on the Commercial Lending organization and adjacent risk management and regulatory compliance teams, with the Senior Vice President, Head of Technology and Innovation, Commercial Lending leading the initiative beginning February 2022. Governance changes included embedded compliance checkpoints in lending workflows and centralized configuration governance to manage business rules and approval authorities. The narrative emphasizes system configuration, cloud deployment, and integration modernization as the core components of the nCino Bank Operating System implementation.
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Core Banking | ERP Services and Operations |
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2023 | 2023 |
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Digital Banking | ERP Services and Operations |
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2021 | 2021 |
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Digital Banking | ERP Services and Operations |
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2019 | 2019 |
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Lease Management | ERP Services and Operations |
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2006 | 2006 |
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Loan Management | ERP Services and Operations |
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2021 | 2021 |
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City National Bank AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Speech Recognition AI | AI-Powered Application |
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2021 | 2021 |
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City National Bank Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2021 | 2021 |
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City National Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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City National Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2019 | 2019 |
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City National Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, Sales Engagement | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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City National Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Incident Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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City National Bank Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Trading Platform | Investment Management |
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2012 | 2013 |
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City National Bank Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2018 | 2018 |
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Procurement | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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City National Bank SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2017 | 2017 |
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City National Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Treasury Management | TRM |
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1996 | 1997 |
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Treasury Management | TRM |
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2021 | 2021 |
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City National Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Apps Development | PaaS |
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2021 | 2021 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2021 | 2021 |
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Robotic Process Automation | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2019 | 2019 |
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City National Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Backup as a Service (BaaS) | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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City National Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Security Orchestration, Automation, and Response (SOAR) | CyberSecurity |
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2019 | 2019 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at City National Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President - Credit Risk Review | VP | Risk | |
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VP, Credit Risk Review | VP | Risk | |
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SVP, Lead Credit Officer, Structured Finance | VP | Finance | |
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Vice President - Group Product Manager International Banking Services | VP | Operations | |
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SVP Treasury and Market Risk | VP | Treasury | |
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Senior Vice President - Enterprise Procurement | VP | Procurement | |
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Vice President, Strategic Sourcing Manager | VP | Procurement | |
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VP Strategic Sourcing / Procurement | VP | Procurement | |
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Vice President - Strategic Sourcing | VP | Procurement | |
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Procurement Operations Manager | Manager | Procurement | |
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CFO | CXO | Finance | |
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EVP and CIO | CXO | Finance | |
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EVP Human Resources and Chief Human Resources Officer | CXO | HR | |
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SVP, Benefit & Payroll | VP | HR | |
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SVP Operations | VP | Operations | |
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SVP, Human Resources | VP | HR | |
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Senior Vice President, Head of Client Experience | VP | Customer Service | |
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Director of Customer Success | Director | Customer Service | |
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Senior Vice President, Head of Digital Product Management | VP | IT | |
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Chief Information Officer | CXO | IT | |
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Vice President Enterprise Architecture | VP | IT | |
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Vice President, Senior Enterprise Architect | VP | IT | |
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SVP, Head of Architecture, Infrastructure & IT Operations | VP | IT | |
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Cloud Engineering Manager | Manager | IT | |
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Vice President, ( Cloud Data) Senior Architect/Engineer/DBA | VP | IT | |
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SVP & Global Markets Sales Manager | VP | Sales | |
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Sales Manager | Manager | Sales | |
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Head of SBA | Sales and StrategyHead | Director | Sales | |
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VP Sales Support Administrator | VP | Sales | |
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Vice President, Sr Compensation Consultant | VP | HR | |
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SVP, Manager Compensation | VP | HR | |
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Chief Information Officer | CXO | IT | |
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Executive Vice President, Head of Personal & Business Banking | Director | Finance | |
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Executive Vice President, Chief Data & Digital Officer | CXO | IT | |
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Executive Vice President of Banking & Investment Services | VP | Investment | |
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Account Manager, VP | VP | Sales | |
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nCino/Salesforce Administrator | Manager | Marketing | |
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VP, Cloud Security Manager | VP | IT | |
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Vice President, Cyber Strategy & Business Enablement | VP | IT | |
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VP - Senior Business Information Security Officer | VP | IT | |
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Senior Vice President, Technology & Innovation (T&I) First Line Risk Executive | VP | IT | |
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Apps Being Evaluated by City National Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City National Bank IT executives and key decision makers. This section highlights City National Bank's latest recorded technology evaluations, including FIS Core Banking for Core Banking on 2026-04-01, FIS IBS Business Intelligence for Analytics and BI on 2026-03-31, and Adobe Experience Manager for Digital Asset Management on 2026-03-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City National Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-04-01 | City National Bank | Evaluated | FIS Global | FIS Core Banking | Core Banking | ERP Services and Operations |
| 2026-03-31 | City National Bank | Evaluated | FIS Global | FIS IBS Business Intelligence | Analytics and BI | Analytics and BI |
| 2026-03-03 | City National Bank | Evaluated | Adobe Systems | Adobe Experience Manager | Digital Asset Management | Content Management |
| 2026-02-20 | City National Bank | Evaluated |
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Core Banking | ERP Services and Operations |
| 2025-08-18 | City National Bank | Evaluated |
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Core Banking | ERP Services and Operations |
| 2025-05-01 | City National Bank | Evaluated |
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Loan Management | ERP Services and Operations |
| 2025-04-22 | City National Bank | Evaluated |
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Audio Video and Web Conferencing | Collaboration |
| 2025-01-02 | City National Bank | Evaluated |
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Payment Processing | ERP |
| 2024-10-29 | City National Bank | Evaluated |
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Analytics and BI | Analytics and BI |
FAQ - APPS RUN THE WORLD City National Bank Technographics
City National Bank is a Banking and Financial Services organization based in United States,
with around 7522 employees and annual revenues of $3.63 billion.
City National Bank operates a diverse technology stack with applications such as
Emburse Invoice Enterprise, FIS Relius and nCino Bank Operating System,
covering areas like AP Automation, Benefits Administration, Pension Administration and Core Banking.
City National Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Emburse, FIS Global and nCino.
City National Bank recently adopted applications including
FIS Integrated Banking System (IBS) in 2023, Microsoft Azure Cloud Services in 2023 and nCino Bank Operating System in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City National Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City National Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City National Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.