Albany, 12204, NY,
United States
City of Albany, NY Technographics
City of Albany, NY Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Albany, NY and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1441 City of Albany, NY employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Albany, NY has purchased the following applications: NEOGOV Discover eGov ATS for Applicant Tracking System in 2023, Tyler New World ERP for Government ERP in 2016, Zoom for Audio Video and Web Conferencing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Albany, NY is running and its propensity to invest more and deepen its relationship with NEOGOV , Tyler Technologies , KnowBe4 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Albany, NY revenues, which have grown to $215.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Albany, NY intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Albany, NY Tech Stack and Enterprise Applications
City of Albany, NY HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEOGOV | Legacy | NEOGOV Discover eGov ATS | Applicant Tracking System | HCM | n/a | 2023 | 2023 |
In 2023, the City of Albany, NY implemented NEOGOV Discover eGov ATS. NEOGOV Discover eGov ATS is deployed on the city’s public careers site at https://jobs.albanyny.gov/account/index and is categorized as Applicant Tracking System, supporting municipal recruiting and HR hiring workflows.
The deployment uses core Applicant Tracking System capabilities including online job posting, candidate application intake, applicant tracking and status management, requisition workflows, and configurable application forms and questionnaires. Configuration appears focused on centralizing job postings and standardizing candidate workflows across municipal departments, consistent with typical ATS functional modules.
The solution is surfaced through the City of Albany public careers domain and serves as the primary applicant interface at jobs.albanyny.gov. Governance and operational controls are aligned with HR and departmental hiring processes, with administrator configuration for posting permissions, workflow approvals, and compliance-oriented reporting.
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Benefits Administration | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2016 | 2016 |
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Succession and Leadership Planning | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2017 | 2017 |
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City of Albany, NY ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Tyler Technologies | IBM AS/400 | Tyler New World ERP | Government ERP | ERP Services and Operations | n/a | 2016 | 2016 |
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City of Albany, NY Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
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Collaboration | Collaboration |
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2015 | 2015 |
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City of Albany, NY Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2015 | 2015 |
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Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2017 | 2017 |
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City of Albany, NY CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2021 | 2021 |
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Citizen Engagement | CRM |
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2021 | 2021 |
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Customer Data Platform | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2021 | 2021 |
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City of Albany, NY ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2025 | 2025 |
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City of Albany, NY IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Domain Name System (DNS) | IaaS |
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2014 | 2014 |
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City of Albany, NY CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at City of Albany, NY
Apps Being Evaluated by City of Albany, NY Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-02-27 | City of Albany, NY | Evaluated | PDI Technologies | PDI Firestream Ascend | Oil Gas and Chemicals ERP | ERP Services and Operations |