Allen, 75013, TX,
United States
City of Allen, TX - Department of Utility Billing Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Allen, TX - Department of Utility Billing and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 City of Allen, TX - Department of Utility Billing employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Allen, TX - Department of Utility Billing has purchased the following applications: SAP S/4HANA Cloud for ERP Financial in 2022, Trimble Cityworks AMS for Enterprise Asset Management in 2022, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Allen, TX - Department of Utility Billing is running and its propensity to invest more and deepen its relationship with SAP , Cityworks, a Trimble Company , Tyler Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Allen, TX - Department of Utility Billing revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Allen, TX - Department of Utility Billing intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4HANA Cloud | ERP Financial | ERP Financial Management | n/a | 2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cityworks, a Trimble Company | Legacy | Trimble Cityworks AMS | Enterprise Asset Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, City of Allen, TX Department of Utility Billing deployed Trimble Cityworks AMS in the Enterprise Asset Management category to operationalize inspection and work order workflows across the city water system. The deployment supported ongoing utility billing operations and coordinated with Engineering on water and sewer replacement activity in the second phase of Windridge, aligning asset records with field activities and capital repairs.
Trimble Cityworks AMS was configured to capture inspection input and to drive work order processing, with functional emphasis on infrastructure condition rating, inspection management, and the work order lifecycle. The implementation included asset registry updates and condition assessment workflows to standardize how field findings are translated into maintenance and replacement work orders.
City of Allen contracted Aqua Backflow to provide online reporting for commercial irrigation inspections and backflow reporting, creating a reporting adjacency to Cityworks inputs for irrigation and backflow compliance. Inspection results and program outputs were used for formal reporting to the City Council as part of the commercial and residential irrigation inspection programs, and the work order and inspection streams supported coordination between Utility Billing and Engineering teams.
Governance activity in 2022 included establishing EPA mandated risk and resiliency measures for the water system and continuing a strong leak detection program to reduce water loss during the year. The City continued phased implementation and regular operational input into Cityworks asset management software, embedding inspection driven maintenance workflows and compliance reporting into municipal utility operations.
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Government ERP | ERP Services and Operations |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Citizen Engagement | CRM |
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2018 | 2018 |
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Citizen Engagement | CRM |
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2013 | 2013 |
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Citizen Engagement | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2008 | 2008 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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