Alpine, 79830, TX,
United States
City of Alpine, TX Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Alpine, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 City of Alpine, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Alpine, TX has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2022, Carbyne APEX for Call Center in 2022, Intuit QuickBooks Online for ERP Financial in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Alpine, TX is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , HostGator , Carbyne or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Alpine, TX revenues, which have grown to $16.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Alpine, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Carbyne | Legacy | Carbyne APEX | Call Center | CRM | n/a | 2022 | 2022 |
In 2022, the City of Alpine, TX went live with Carbyne APEX as an i3 cloud-native 911 contact center. The Carbyne APEX deployment, categorized as Call Center, launched on February 14, 2022 as part of a Rio Grande Council of Governments initiative to provide shared emergency communications capabilities across multiple West Texas counties.
The implementation leveraged a cloud-native i3 contact center architecture to enable remote call-taking, text-to-911 handling, and live media uploads from callers, enhancing multimedia intake and situational awareness. Carbyne APEX was configured to support core Call Center workflows, including inbound emergency call routing, multimedia session management, and agent console capabilities typical of modern public safety contact centers.
Operational scope for the City of Alpine rollout covered rural public safety answering points and dispatch functions across multiple counties, with the system intended to improve resilience and dispatch reliability in remote areas. The deployment directly impacted emergency communications, call-taking teams, and regional coordination for PSAPs, aligning contact center infrastructure with county-level public safety operations.
Governance for the initiative was coordinated through the Rio Grande Council of Governments, with the February 14, 2022 go-live marking regional availability of Carbyne APEX. The effort is described as intended to boost situational awareness and resilience for rural PSAPs, expanding remote operation capability and multimedia-enabled incident intake for emergency responders.
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Utilities Customer Care and Billing | CRM |
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2015 | 2015 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Online | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
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