Alpine, 79830, TX,
United States
City of Alpine, TX Technographics
City of Alpine, TX Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Alpine, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 City of Alpine, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Alpine, TX has purchased the following applications: Intuit QuickBooks Online for ERP Financial in 2020, Carbyne APEX for Call Center in 2022, Amazon EC2 for Application Hosting and Computing Services in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Alpine, TX is running and its propensity to invest more and deepen its relationship with Intuit , Carbyne , CentralSquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Alpine, TX revenues, which have grown to $16.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Alpine, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Alpine, TX Tech Stack and Enterprise Applications
City of Alpine, TX ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Online | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, City of Alpine, TX implemented Intuit QuickBooks Online as its ERP Financial application to centralize municipal accounting and bookkeeping activities for the finance department. The deployment was executed as a cloud hosted SaaS configuration, with operational emphasis on remote workflow enablement for a small municipal workforce of about 100 employees.
Intuit QuickBooks Online was configured to support core ERP Financial capabilities, including general ledger posting, accounts payable processing, accounts receivable management, monthly balance sheet reconciliations, and preparation of financial statements. Configuration focused on bookkeeping controls, chart of accounts alignment with municipal reporting needs, budget preparation workflows, and forecasting processes to articulate cash position requirements.
Operational use included collaboration and remote tools for the finance team, with staff expected to work with Slack, Zoom, and Google Drive for document sharing and communications rather than as mandatory technical integrations. Functional coverage centered on finance and accounting business functions, handling transaction processing, ledger maintenance, monthly reconciliation cycles, budget versus performance analysis, and forecast coordination.
Governance and process changes emphasized standardized general ledger posting procedures, routine reconciliation cadence, and role based responsibility for budget preparation and variance analysis. Staffing and operational competency requirements documented in hiring guidance reflected the need for extensive QuickBooks experience, accounting fundamentals, strong written and verbal communication, and the ability to manage multiple projects with minimal supervision.
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City of Alpine, TX CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Carbyne | Legacy | Carbyne APEX | Call Center | CRM | n/a | 2022 | 2022 |
In 2022, the City of Alpine, TX went live with Carbyne APEX as an i3 cloud-native 911 contact center. The Carbyne APEX deployment, categorized as Call Center, launched on February 14, 2022 as part of a Rio Grande Council of Governments initiative to provide shared emergency communications capabilities across multiple West Texas counties.
The implementation leveraged a cloud-native i3 contact center architecture to enable remote call-taking, text-to-911 handling, and live media uploads from callers, enhancing multimedia intake and situational awareness. Carbyne APEX was configured to support core Call Center workflows, including inbound emergency call routing, multimedia session management, and agent console capabilities typical of modern public safety contact centers.
Operational scope for the City of Alpine rollout covered rural public safety answering points and dispatch functions across multiple counties, with the system intended to improve resilience and dispatch reliability in remote areas. The deployment directly impacted emergency communications, call-taking teams, and regional coordination for PSAPs, aligning contact center infrastructure with county-level public safety operations.
Governance for the initiative was coordinated through the Rio Grande Council of Governments, with the February 14, 2022 go-live marking regional availability of Carbyne APEX. The effort is described as intended to boost situational awareness and resilience for rural PSAPs, expanding remote operation capability and multimedia-enabled incident intake for emergency responders.
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Utilities Customer Care and Billing | CRM |
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2015 | 2015 |
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City of Alpine, TX IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2022 | 2022 |
In 2022, the City of Alpine, TX implemented Amazon EC2 for Application Hosting and Computing Services to host its municipal website and public-facing assets. The implementation uses Amazon Web Services Cloud as referenced on the City of Alpine website, positioning EC2 instances as the primary compute layer for web delivery and site infrastructure.
Deployment centers on EC2 virtual server instances, providing configurable compute capacity, instance lifecycle management, and security group based network controls typical of Amazon EC2 usage. The environment is expected to leverage AMI driven provisioning, instance sizing to match web workload requirements, and standard operating procedures for instance provisioning and configuration management.
Operational scope is focused on the city’s web presence and is managed by municipal IT staff, with governance oriented around access control, instance patching, and cost monitoring consistent with Application Hosting and Computing Services. The City of Alpine continues to reference Amazon Web Services Cloud on its website, establishing Amazon EC2 as the primary hosting platform for its public site.
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at City of Alpine, TX
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| City Manager | Manager | Finance | ||||
| Operations Manager | Manager | Finance |
Apps Being Evaluated by City of Alpine, TX Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||