City of Arcadia, FL
23 N Polk Ave,
Arcadia, 34266, FL,
United States
Arcadia, 34266, FL,
United States
1 863-494-4114
Government
City of Arcadia, FL Technographics
City of Arcadia, FL Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Arcadia, FL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 City of Arcadia, FL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Arcadia, FL has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2010, Microsoft 365 for Collaboration in 2019, MuniBilling Cloud Utility Billing Software for Utilities Customer Care and Billing in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Arcadia, FL is running and its propensity to invest more and deepen its relationship with Microsoft , Crestline Software - MuniBilling , Liquid Web or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Arcadia, FL revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Arcadia, FL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Arcadia, FL Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP Financial Management | n/a | 2010 | 2010 |
In 2010, City of Arcadia, FL implemented Microsoft Dynamics GP as its core ERP Financial application to support municipal accounting and accounts payable operations. The deployment centered on using Microsoft Dynamics GP for invoice capture and payment orchestration within the city finance function.
Configuration and functional scope emphasized accounts payable transaction entry and vendor payment processing, with Microsoft Dynamics GP used to record invoices entered from operational units and to post payable transactions to the general ledger. The implementation aligned with typical ERP Financial capabilities, including vendor management, payable batching, and ledger posting that supported city accounting routines.
Operational coverage included the city finance team and the Accounts Payable Clerk who entered invoices into Great Plains and executed payments after receiving proper approvals. Business functions tied to the Dynamics GP deployment included municipal accounts payable, recording of sales tax obligations for the city owned golf course, and financial posting related to business license receipts and cemetery maintenance activity.
Governance and workflow practices required formal invoice approval before payment, with AP clerks responsible for entry and payment execution under municipal authorization controls. The narrative reflects how Microsoft Dynamics GP was instrumented to centralize payable records and ledger posting across small municipal departments, aligning ERP Financial application functionality with city finance operations.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 City of Arcadia, FL provisioned Microsoft 365 as its Collaboration platform. The municipal website explicitly references use of Microsoft 365 for core communication and content workflows, indicating a cloud-first tenant in active use by the organization.
The Microsoft 365 deployment aligns with standard Collaboration capabilities, including Exchange Online for municipal email, SharePoint Online for document libraries and intranet pages, OneDrive for Business for user file storage, and Microsoft Teams for real-time chat and meetings. Identity and access control are operated through Azure Active Directory aligned with the Microsoft 365 tenant, providing centralized user provisioning and role based access controls suited to a 50 employee local government.
Operationally the implementation supports municipal departments and administrative staff, with visible links on the public website that surface Microsoft 365 hosted resources and communication endpoints. Governance appears to be organized at the tenant level, with document permissioning and group based access workflows typical of Collaboration implementations. The configuration reflects a cloud hosted architecture intended to consolidate email, document management, and collaboration under Microsoft 365.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crestline Software - MuniBilling | Legacy | MuniBilling Cloud Utility Billing Software | Utilities Customer Care and Billing | CRM | n/a | 2016 | 2016 |
In 2016, the City of Arcadia, FL implemented MuniBilling Cloud Utility Billing Software. The deployment positions City of Arcadia, FL to manage Utilities Customer Care and Billing through a cloud hosted municipal portal accessible at https://arcadia.secure.munibilling.com/customers/sign_in, making the application the primary system for citizen-facing utility account access.
The MuniBilling Cloud Utility Billing Software implementation centers on core utilities customer care and billing capabilities, including customer account management, meter to bill workflows, rate schedule configuration, automated billing cycles, electronic invoicing and customer payment processing. The solution includes an online customer portal for account inquiries and bill payment, and it is configured to reflect municipal rate structures and service point records consistent with small city operations.
Operationally the application supports the city utilities billing and customer service functions across the municipal service area, with cloud hosting minimizing on premise infrastructure. Governance and process changes focused on centralizing billing operations and enforcing role based access controls for finance and utility billing staff, aligning application workflows with municipal billing and revenue collection processes.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
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IT Decision Makers and Key Stakeholders at City of Arcadia, FL
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Arcadia, FL Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Arcadia, FL IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Arcadia, FL digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Arcadia, FL Technographics
City of Arcadia, FL is a Government organization based in United States,
with around 50 employees and annual revenues of $10.0 million.
City of Arcadia, FL operates a diverse technology stack with applications such as
Microsoft Dynamics GP, Microsoft 365 and MuniBilling Cloud Utility Billing Software,
covering areas like ERP Financial, Collaboration and Utilities Customer Care and Billing.
City of Arcadia, FL has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Crestline Software - MuniBilling.
City of Arcadia, FL recently adopted applications including
Microsoft 365 in 2019, Microsoft Azure Cloud Services in 2019 and MuniBilling Cloud Utility Billing Software in 2016,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Arcadia, FL’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Arcadia, FL’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Arcadia, FL technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.