List of MuniBilling Cloud Utility Billing Software Customers
MuniBilling
3300 Battleground Ave Suite 402,
Greensboro, 27410, NC,
United States
Greensboro, 27410, NC,
United States
1 800-259-7020
Professional Services
25
$3M
Since 2010, our global team of researchers has been studying MuniBilling Cloud Utility Billing Software customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MuniBilling Cloud Utility Billing Software for Utilities Customer Care and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MuniBilling Cloud Utility Billing Software for Utilities Customer Care and Billing include: City Of Gatlinburg, TN, a United States based Government organisation with 261 employees and revenues of $27.0 million, City of Arcadia, FL, a United States based Government organisation with 50 employees and revenues of $10.0 million, Town of Many, a United States based Government organisation with 45 employees and revenues of $6.0 million, City of Pearl River, LA, a United States based Government organisation with 20 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using MuniBilling Cloud Utility Billing Software, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The MuniBilling Cloud Utility Billing Software customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Arcadia, FL | Government | 50 | $10M | United States | Crestline Software - MuniBilling | MuniBilling Cloud Utility Billing Software | Utilities Customer Care and Billing | 2016 | n/a |
In 2016, the City of Arcadia, FL implemented MuniBilling Cloud Utility Billing Software. The deployment positions City of Arcadia, FL to manage Utilities Customer Care and Billing through a cloud hosted municipal portal accessible at https://arcadia.secure.munibilling.com/customers/sign_in, making the application the primary system for citizen-facing utility account access.
The MuniBilling Cloud Utility Billing Software implementation centers on core utilities customer care and billing capabilities, including customer account management, meter to bill workflows, rate schedule configuration, automated billing cycles, electronic invoicing and customer payment processing. The solution includes an online customer portal for account inquiries and bill payment, and it is configured to reflect municipal rate structures and service point records consistent with small city operations.
Operationally the application supports the city utilities billing and customer service functions across the municipal service area, with cloud hosting minimizing on premise infrastructure. Governance and process changes focused on centralizing billing operations and enforcing role based access controls for finance and utility billing staff, aligning application workflows with municipal billing and revenue collection processes.
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City Of Gatlinburg, TN | Government | 261 | $27M | United States | Crestline Software - MuniBilling | MuniBilling Cloud Utility Billing Software | Utilities Customer Care and Billing | 2017 | n/a |
In 2017, City Of Gatlinburg, TN implemented MuniBilling Cloud Utility Billing Software from Crestline Software for Utilities Customer Care and Billing. The deployment is cloud hosted and web accessible, with the utility billing application surfaced through the city's public website via the secure munibilling customer sign in URL.
MuniBilling Cloud Utility Billing Software was configured to support core Utilities Customer Care and Billing functions including customer account management, billing cycle processing, rate schedule configuration, automated bill generation and notices, and online customer self service. The implementation emphasized account level billing configuration, service address and meter mapping, and online payment workflows consistent with municipal utility billing operations.
Operational coverage includes the city utilities billing group, customer service staff, and finance functions, with the public customer base accessing account data and payment options through the hosted portal. Rollout required updating billing and customer service workflows to route inquiries to the centralized cloud system and to govern online account access and payment handling through the Crestline hosted environment.
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City of Pearl River, LA | Government | 20 | $3M | United States | Crestline Software - MuniBilling | MuniBilling Cloud Utility Billing Software | Utilities Customer Care and Billing | 2020 | n/a |
In 2020, City of Pearl River, LA implemented MuniBilling Cloud Utility Billing Software in the Utilities Customer Care and Billing category. The municipality uses Crestline MuniBilling Cloud Utility Billing Software as a cloud hosted billing engine and customer portal, accessible via the city's secure munibilling URL.
The deployment is focused on core Utilities Customer Care and Billing capabilities, including customer account management, meter-based billing and invoicing, recurring billing rules, and online customer self-service for bill viewing and payments. City of Pearl River, LA MuniBilling Cloud Utility Billing Software Utilities Customer Care and Billing supports municipal billing and customer service functions by aligning account records with meter reads and billing cycles.
Operational coverage is scoped to municipal billing, finance, and customer service teams, with resident access through the hosted customer portal at the Crestline munibilling domain. The delivery model is cloud hosted SaaS, indicating web portal authentication, centralized application updates, and vendor hosted infrastructure rather than an on-premises installation.
Governance and operational ownership reside with the city finance and utility billing staff, with system configuration for billing cycles, account workflows, and payment processing managed internally. The implementation reflects a small government deployment pattern for Utilities Customer Care and Billing software, provisioning standard billing, customer service, and utility account management processes.
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Town of Many | Government | 45 | $6M | United States | Crestline Software - MuniBilling | MuniBilling Cloud Utility Billing Software | Utilities Customer Care and Billing | 2020 | n/a |
In 2020 Town of Many implemented MuniBilling Cloud Utility Billing Software from Crestline Software to support its Utilities Customer Care and Billing operations. The deployment uses Crestline MuniBilling Cloud Utility Billing Software as a cloud-hosted customer portal and billing back office, accessible via the town’s hosted sign-in page on its website, which centralizes account access for residential and commercial utility customers.
Configuration focused on standard Utilities Customer Care and Billing functional areas, including customer account management, billing and invoicing, rate and tariff configuration, meter reading intake workflows, and an online customer portal for account lookup and bill viewing. The MuniBilling Cloud Utility Billing Software instance was configured to handle billing cycles and automated invoice generation, and the implementation included administrative modules for account adjustments, payment posting, and reporting to support finance and utility operations.
Operational coverage centers on municipal utility functions and customer service teams, with the cloud portal serving as the primary external touchpoint for citizen self-service. The implementation ties the hosted MuniBilling portal directly to the town website sign-in flow, enabling customer authentication and online account interactions while keeping billing data and administration within the hosted SaaS environment.
Governance and process changes emphasized centralized billing administration within the town’s utility office and new online workflows for customer inquiries and payments, aligning account management, customer service, and finance processes to the cloud billing platform. Rollout notes indicate a web-first provisioning model for customers and administrative controls configured for municipal staff to manage rates and account operations in the MuniBilling Cloud Utility Billing Software environment.
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Buyer Intent: Companies Evaluating MuniBilling Cloud Utility Billing Software
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating MuniBilling Cloud Utility Billing Software. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating MuniBilling Cloud Utility Billing Software for Utilities Customer Care and Billing include:
- Storyblok, a Austria based Professional Services organization with 230 Employees
- City of Zephyrhills, a United States based Government company with 10 Employees
- Indian Health Service, a United States based Healthcare organization with 15000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD MuniBilling Cloud Utility Billing Software Coverage
MuniBilling Cloud Utility Billing Software is a Utilities Customer Care and Billing solution from Crestline Software - MuniBilling.
Companies worldwide use MuniBilling Cloud Utility Billing Software, from small firms to large enterprises across 21+ industries.
Organizations such as City Of Gatlinburg, TN, City of Arcadia, FL, Town of Many and City of Pearl River, LA are recorded users of
MuniBilling Cloud Utility Billing Software for Utilities Customer Care and Billing.
Companies using MuniBilling Cloud Utility Billing Software are most concentrated in Government, with adoption spanning over 21 industries.
Companies using MuniBilling Cloud Utility Billing Software are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of MuniBilling Cloud Utility Billing Software across Americas, EMEA, and APAC.
Companies using MuniBilling Cloud Utility Billing Software range from small businesses with 0-100 employees - 75%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of MuniBilling Cloud Utility Billing Software include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified MuniBilling Cloud Utility Billing Software customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Utilities Customer Care and Billing.