Arvada, 80002, CO,
United States
City of Arvada Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Arvada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 City of Arvada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Arvada has purchased the following applications: PayPal Enterprise for Payment Processing in 2020, Zoom for Audio Video and Web Conferencing in 2020, Adobe Experience Cloud for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Arvada is running and its propensity to invest more and deepen its relationship with PayPal , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Arvada revenues, which have grown to $52.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Arvada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Enterprise | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, City of Arvada implemented PayPal Enterprise on its website to support online payment acceptance. PayPal Enterprise, operating in the Payment Processing category, was deployed to handle web-based checkout flows and to authorize and settle transactions for municipal online payments and citizen-facing services.
The PayPal Enterprise deployment was configured to deliver standard Payment Processing capabilities such as gateway transaction routing, tokenization for stored payment credentials, refund and dispute handling, and merchant reporting for reconciliation. Implementation detail focused on embedding PayPal Enterprise into the city website payment flows, aligning the configuration with payment security and compliance requirements, and instrumenting transaction reporting to support municipal revenue collection and operational oversight.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, City of Arvada deployed Zoom from Zoom Video Communications on its municipal website to provide web-based meeting access and public engagement channels. The City uses Zoom as its Audio Video and Web Conferencing platform to deliver live council and commission meetings, public information sessions, and remote staff collaboration across municipal departments.
The implementation embeds Zoom meeting links and live stream endpoints directly into arvada.org pages, leveraging Zoom meeting and webinar capabilities for registration, broadcasting, and attendee interaction. Operational control remains with city departments, with administrative host controls, scheduled publishing of meeting links on the website, and role-based meeting management for public affairs, city council operations, and internal communications.
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Collaboration | Collaboration |
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2013 | 2013 |
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019 City of Arvada implemented Adobe Experience Cloud to manage its public website and citizen facing digital services. The Adobe Experience Cloud deployment is oriented to Customer Experience objectives, supporting web content delivery, audience engagement, and measurement for arvada.org. The deployment covers the municipal web channel and centralizes digital experience controls for site content and campaigns.
Functional implementation focuses on core Customer Experience capabilities including web content management and digital asset management, analytics driven audience segmentation and on site personalization, and tag and deployment management for consistent measurement. Configuration emphasized authoring workflows, role based editorial governance, and staged publishing pipelines to support municipal content approvals. Integrations are centered on the website platform and analytics endpoints to feed personalization and reporting, enabling coherent content to experience workflows across the site. Governance documentation formalized content ownership, release cadence, and measurement responsibilities for the city digital services teams.
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Marketing Automation | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Access Security Brokers (CASB) | CyberSecurity |
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2018 | 2018 |
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