Austin, 78767, TX,
United States
City of Austin, TX Technographics
City of Austin, TX Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Austin, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23279 City of Austin, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Austin, TX has purchased the following applications: Workday Financial Management for ERP Financial in 2023, Workday HCM for Core HR in 2023, IBM Maximo for Enterprise Asset Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Austin, TX is running and its propensity to invest more and deepen its relationship with Workday , Microsoft , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Austin, TX revenues, which have grown to $3.21 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Austin, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Austin, TX Tech Stack and Enterprise Applications
City of Austin, TX ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Financial Management | ERP Financial | ERP | Precision Task Group | 2023 | 2023 |
In 2023, the City of Austin, TX implemented Workday Financial Management, deploying Workday Financial Management as its ERP Financial solution to unify municipal finance processes. The announcement aligns Austin with other Texas public sector organizations adopting Workday cloud applications to centralize finance and related administrative capabilities.
The implementation focused on core financial modules typical of an ERP Financial deployment, including general ledger, accounts payable, accounts receivable, procurement and spend management, budgeting and planning, expense management, and financial reporting and analytics. Configuration emphasized Workday functional workflows and embedded artificial intelligence and machine learning to automate routine reconciliation, approval routing, and reporting tasks.
Deployment was provisioned through Workday's cloud SaaS model and executed in partnership with Precision Task Group using the Texas DIR TS0 4242 contract vehicle, reflecting a state procurement path used by multiple local governments. The solution was positioned to operate across city departments and municipal finance functions, and to provide employees a single access point for finance related information such as expenses, budgeting, procurement and payroll information through the Workday suite.
Governance changes were structured to centralize financial data and provide a single source of truth for budgetary control and reporting, aligning financial workflows with municipal decision making and strategic plans. The City of Austin implementation leverages the Workday suite integration model to align finance and HR data and to instrument automated approvals and audit trails, supporting mission critical public sector accounting and compliance processes.
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City of Austin, TX HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | Precision Task Group | 2023 | 2023 |
In 2023, the City of Austin, TX implemented Workday HCM in the Core HR category. The deployment targets municipal human resources capabilities across city departments, covering an employee population of roughly 23,279 and centralizing worker records and HR administration into a single cloud application instance.
The Workday HCM implementation emphasizes Core HR functional modules typical of the category, including centralized employee records, position management, onboarding, benefits administration, absence and time tracking frameworks, and foundational talent management and workforce reporting. Configuration work focused on standardizing HR data models, role-based security, and configurable business processes to support recruiting, hiring, job changes, and separations within a municipal context.
Procurement and deployment support for the City of Austin engaged Precision Task Group through the Texas DIR-TSO-4242 contract vehicle, providing an implementation channel aligned with state contracting. The implementation aligns with Workday capabilities to consolidate HR data and deliver embedded reporting, machine learning assisted insights, and a unified employee self-service experience via Workday HCM.
Governance activities for the rollout centered on establishing centralized HR process ownership, change management for departmental HR workflows, and training plans for administrators and end users. Operational scope is municipal HR and related administrative functions, with governance design intended to reduce manual data entry and create a single source of truth for workforce information.
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Learning and Development | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2023 | 2023 |
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Time and Attendance | HCM |
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2023 | 2024 |
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Workforce Management | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2023 | 2024 |
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City of Austin, TX ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, City of Austin, TX deployed IBM Maximo as its Enterprise Asset Management solution. IBM Maximo is provisioned as a web accessible application on the City site and supports municipal asset lifecycle, work management, and maintenance planning.
IBM Maximo is configured to provide core Enterprise Asset Management capabilities including an enterprise asset registry, work order management, preventive maintenance scheduling, inventory and materials management, and inspection workflows. The implementation emphasizes role based access, configurable work order lifecycles, and condition based asset records to support field technicians and centralized planners. Use of IBM Maximo is aligned with category standard functional terminology such as asset lifecycle, work management, preventive maintenance, and mobile field execution.
The Maximo instance is accessible via the Citys Maximo login portal at https://auth.austintexas-test.suite.maximo.com/login/#/form and is positioned to serve municipal departments including public works, utilities, fleet, and facilities. Governance is structured around a centralized asset registry, standardized work order processes, and approvals for maintenance planning, with workflows configured to manage inspection scheduling and inventory reservations. Integrations are not specified in the available source, so operational coverage is described at the department and municipal infrastructure level rather than as named system to system connections.
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Government ERP | ERP Services and Operations |
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2016 | 2016 |
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Government ERP | ERP Services and Operations |
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2021 | 2021 |
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Grant Management | ERP Services and Operations |
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2024 | 2024 |
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Utilities ERP | ERP Services and Operations |
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2020 | 2020 |
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City of Austin, TX Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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City of Austin, TX Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PBX, VoiP and Phone Systems | Collaboration |
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2023 | 2023 |
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City of Austin, TX SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Fleet Management | SCM |
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2021 | 2021 |
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Fleet Management | SCM |
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2020 | 2021 |
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Fleet Management | SCM |
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1994 | 1994 |
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City of Austin, TX CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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City of Austin, TX PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Computer-Aided Design (CAD) | PLM and Engineering |
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2001 | 2001 |
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Geographic Information System | PLM and Engineering |
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2017 | 2017 |
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Geology and Seismic Data Processing, Geographic Information System | PLM and Engineering |
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2011 | 2011 |
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City of Austin, TX TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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City of Austin, TX IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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City of Austin, TX CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at City of Austin, TX
Apps Being Evaluated by City of Austin, TX Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-04-07 | City of Austin, TX | Evaluated | Q2 Software | Q2 Digital Banking Platform | Digital Banking | ERP Services and Operations |