City of Bend
710 N.W. Wall St,
Bend, 97703, OR,
United States
Bend, 97703, OR,
United States
1 541-388-5505
Government
City of Bend Technographics
City of Bend Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Bend and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 830 City of Bend employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Bend has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2013, Microsoft 365 for Collaboration in 2015, Microsoft SharePoint for Enterprise Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Bend is running and its propensity to invest more and deepen its relationship with UKG , Microsoft , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Bend revenues, which have grown to $480.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Bend intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Bend Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2013 | 2013 |
In 2013, City of Bend implemented UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management across its municipal workforce of approximately 830 employees. The deployment established centralized time and attendance and employee scheduling as the authoritative workforce system for city departments and municipal functions.
Configuration centered on core UKG Workforce Central capabilities, including timekeeping, shift scheduling, absence management, overtime and pay-rule configuration, and manager approval workflows. The implementation emphasized automated labor data collection, scheduling templates, punch and exception handling, and configurable reporting to support municipal workforce administration.
The UKG Workforce Central environment was integrated with Tyler Munis and Eden System Modules to support payroll and HR data synchronization, with Microsoft Outlook and Microsoft Office suites for schedule notifications and calendar interoperability, and with SharePoint for document retention and policy distribution. Additional connections included VisionLive website tools and Adobe Creative Cloud and Creative Suites for public communications and postings, plus NeoGov and Advanced Excel workflows for applicant information exchange and operational reporting.
Governance was structured around timecard approval controls, reconciliation processes between UKG Workforce Central and municipal finance feeds, and administrator training for payroll and HR staff. Auditability, role based access to scheduling and time data, and standardized export procedures for reporting were put in place to operationalize ongoing workforce management.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, City of Bend implemented Microsoft 365 as its Collaboration platform. The City of Bend uses Microsoft 365 on its public website and within municipal IT to surface hosted content and collaboration links while supporting staff communication. The deployment is oriented toward city government staff across departments and is used to deliver email, document sharing, intranet services, and productivity tooling. City of Bend Microsoft 365 Collaboration supports municipal communications and internal document collaboration workflows.
The Microsoft 365 implementation emphasizes core Collaboration capabilities, including Exchange Online for email, SharePoint Online and OneDrive for document management, Microsoft Teams for meetings and real time collaboration, and Office productivity applications for staff. Identity and access management and information governance practices are applied to control departmental access, records retention, and public facing content exposed via the website. Integration specifics beyond the website usage are not provided, so the implementation narrative focuses on platform modules, operational coverage across municipal departments, and governance constructs for collaboration and content management.
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Collaboration | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft SharePoint | Enterprise Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, City of Bend implemented Microsoft SharePoint as its Enterprise Content Management platform, deploying Microsoft SharePoint to power public-facing content on its official municipal website and to centralize municipal content assets. The year 2021 is associated with the visible SharePoint presence on the City of Bend website, establishing SharePoint as the primary content platform for web publishing and internal document access.
The implementation focuses on core Enterprise Content Management capabilities, including content publishing, structured document libraries, site collections and taxonomy to organize municipal information. Standard ECM functionality such as search indexing, role-based permissions and publishing workflows are evident in the configuration, supporting content governance and controlled updates to public records and communications.
Operational coverage spans the municipal website and internal departmental content management across City of Bend, serving administrative, communications and records management functions for an organization of roughly 830 employees. No implementation partner or additional system integrations are specified in the available source, the deployment is presented as a SharePoint-based content layer on the city website.
Governance practices implied by the SharePoint deployment include centralized content ownership, defined publishing workflows and permission segregation to support public information and records handling. The City of Bend Microsoft SharePoint Enterprise Content Management implementation reads as a platform-level consolidation of web publishing and internal content processes under SharePoint.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Citizen Engagement | CRM |
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2018 | 2018 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Backup as a Service (BaaS) | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of Bend
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Bend Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Bend IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Bend digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Bend Technographics
City of Bend is a Government organization based in United States,
with around 830 employees and annual revenues of $480.0 million.
City of Bend operates a diverse technology stack with applications such as
UKG Workforce Central (ex Kronos Workforce Central), Microsoft 365 and Microsoft SharePoint,
covering areas like Workforce Management, Collaboration and Enterprise Content Management.
City of Bend has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG and Microsoft.
City of Bend recently adopted applications including
Microsoft SharePoint in 2021, Esri Arcgis in 2021 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Bend’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Bend’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Bend technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.