Bessemer City, 28016, NC,
United States
City of Bessemer, NC Technographics
City of Bessemer, NC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Bessemer, NC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 City of Bessemer, NC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Bessemer, NC has purchased the following applications: Tyler Municipal Online Payments for Payment Processing in 2016, Microsoft 365 for Collaboration in 2017, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Bessemer, NC is running and its propensity to invest more and deepen its relationship with Tyler Technologies , Microsoft , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Bessemer, NC revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Bessemer, NC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Bessemer, NC Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Municipal Online Payments | Payment Processing | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, City of Bessemer, NC implemented Tyler Municipal Online Payments to provide Payment Processing on its public website. Tyler Municipal Online Payments is deployed as the city’s citizen-facing checkout and payment capture layer, enabling secure online payments and transaction record creation for municipal services. The full application name Tyler Municipal Online Payments is used on the municipal website as the primary digital payment channel for residents.
The implementation focuses on municipal finance and customer-facing payment workflows, aligning the Payment Processing application with billing and treasury functions for the city. Operational scope is the City of Bessemer municipal operations and public portal, with day to day ownership located in the city finance and customer service teams responsible for payments. Configuration emphasizes online checkout, secure payment capture, and transaction visibility consistent with Payment Processing category capabilities.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 City of Bessemer, NC implemented Microsoft 365 as its primary Collaboration platform and surfaces Microsoft 365 functionality on the municipal website. The deployment targeted a small municipal organization with roughly 50 staff, consolidating core productivity tooling for administrative and public communications workflows.
The Microsoft 365 implementation leverages standard collaboration modules including Exchange Online email, SharePoint Online content and intranet hosting, OneDrive for Business document storage, Microsoft Teams for synchronous collaboration, and Office desktop and web applications. Configuration focused on mailbox and site provisioning, document libraries for public and internal content, and team channels to support cross-functional coordination.
Operational coverage centers on administrative functions and public-facing communications, with Microsoft 365 services surfaced on the city website for document access and citizen information. Identity and access are aligned with Microsoft 365 identity services, enabling centralized account management and role-based access to SharePoint sites and Teams channels.
Governance emphasizes user account provisioning, permission controls for site and document access, and basic content management policies consistent with municipal recordkeeping needs. The narrative is focused on Microsoft 365 as the Collaboration application supporting the City of Bessemer, NC business functions of internal administration and public information distribution.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
In 2017, City of Bessemer, NC implemented Microsoft Azure Cloud Services under the Application Hosting and Computing Services category to host its public website. The deployment uses Microsoft Azure Cloud Services to provide web-facing hosting, cloud compute and object storage for municipal web content, and platform-level management for site availability and content delivery.
The implementation aligns with common Application Hosting and Computing Services capabilities, including web application hosting, scalable compute for site processes, static asset storage, managed DNS and TLS support for secure access, and telemetry for monitoring and logging. Operational scope is focused on the City of Bessemer public web presence and municipal IT operations, with governance and infrastructure maintenance handled by city IT staff responsible for content publishing and platform administration. Integrations are limited to the city website as indicated by the site source.
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at City of Bessemer, NC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Bessemer, NC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||