Bethlehem, 18018, PA,
United States
City of Bethlehem Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Bethlehem and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 670 City of Bethlehem employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Bethlehem has purchased the following applications: Mark43 Analytics for Analytics and BI in 2021, Kentico Xperience CMS for Web Content Management in 2019, Constant Contact Email Marketing for Marketing Automation in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Bethlehem is running and its propensity to invest more and deepen its relationship with Mark43 , Kentico Software , Constant Contact or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Bethlehem revenues, which have grown to $84.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Bethlehem intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mark43 | Legacy | Mark43 Analytics | Analytics and BI | Analytics and BI | n/a | 2021 | 2021 |
In March 2021, the City of Bethlehem deployed Mark43 RMS and Mark43 Analytics as part of a Lehigh County consortium to centralize police records and enable NIBRS compliant reporting across Pennsylvania. The deployment consolidated incident, arrest, and reporting workflows for the Bethlehem Police Department into a single cloud native environment.
Mark43 Analytics, operating within Analytics and BI, was configured to produce NIBRS compliant extracts, operational dashboards, and public facing visualizations that link directly to the Mark43 RMS record store. The implementation used centralized data ingestion and standardization pipelines to reduce manual report preparation and to support near real time analytical queries against unified records.
Operational scope covered the Bethlehem Police Department within the Lehigh County consortium, shifting administrative reporting responsibilities away from officers and into centralized analytics processes. Governance emphasized standardized records management and NIBRS reporting workflows, and the rollout eliminated NIBRS reporting errors while reclaiming roughly 50 percent of officers' shift time for field work and enabling faster investigations and public facing data visualizations.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kentico Software | Legacy | Kentico Xperience CMS | Web Content Management | Content Management | n/a | 2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constant Contact | Legacy | Constant Contact Email Marketing | Marketing Automation | CRM | n/a | 2016 | 2016 |
|
PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geographic Information System | PLM and Engineering |
|
2015 | 2015 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
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| Date | Company | Status | Vendor | Product | Category | Market |
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