City of Burbank
Burbank City Hall, 275 East Olive Avenue,
Burbank, 91502, CA,
United States
Burbank, 91502, CA,
United States
1 818-238-5850
Government
City of Burbank Technographics
City of Burbank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Burbank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 City of Burbank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Burbank has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2021, Liferay Digital Experience Platform (DXP) for Web Content Management in 2021, Granicus govDelivery for Citizen Engagement in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Burbank is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Microsoft , Liferay or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Burbank revenues, which have grown to $228.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Burbank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Burbank Tech Stack and Enterprise Applications
City of Burbank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, City of Burbank deployed Zoom as a cloud-hosted conferencing capability on its municipal website, classified under Audio Video and Web Conferencing, to surface web-accessible meetings and sessions. The city of Burbank employs approximately 1400 staff and uses Zoom to enable both public-facing attendance and internal collaboration accessible from burbankca.gov.
The implementation emphasizes browser-based access using Zoom web client functionality, leveraging standard Audio Video and Web Conferencing capabilities such as real-time video and audio, screen sharing, recording, and webinar-style broadcast features. Zoom meeting links and embedded join controls are surfaced on the municipal website to support scheduling, joining, and archival workflows consistent with city meeting and collaboration needs.
Operationally the integration relies on Zoom’s cloud conferencing architecture with client-side WebRTC sessions initiated from city web pages, and meeting access delivered via embedded widgets and link-based invitations. Governance and operational ownership are aligned with department-level website content and meeting scheduling processes, ensuring public access to web sessions through the city site.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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City of Burbank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liferay | Legacy | Liferay Digital Experience Platform (DXP) | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, City of Burbank deployed Liferay Digital Experience Platform (DXP) as its Web Content Management solution for the municipal website. The Liferay Digital Experience Platform (DXP) underpins burbankca.gov and centralizes public-facing content publishing and site administration for multiple city departments.
The implementation leverages core Web Content Management capabilities including content authoring and editing, page templates and layout management, asset and document management, role based editorial workflows, and responsive site delivery. Site configuration includes granular permissions and editorial roles to support distributed content teams. Liferay Digital Experience Platform (DXP) portal style page composition and user segmentation features are applied to structure department microsites and service pages.
Operational scope covers the City of Burbank public website and the content operations of municipal departments responsible for public notices, city services information, and community events. The deployment model is centered on a centralized CMS instance serving multiple departmental sites and editorial groups. Governance was organized around role based access control and editorial approval workflows to coordinate publishing across departments.
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City of Burbank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govDelivery | Citizen Engagement | CRM | n/a | 2018 | 2018 |
In 2018, the City of Burbank deployed Granicus govDelivery on its municipal website as a subscriber-facing communications channel. Granicus govDelivery is classified under Citizen Engagement and is used to centralize resident subscription management and citywide notifications for stakeholders and the public.
The implementation utilized web-embedded subscription forms and templated email distribution, leveraging common Citizen Engagement capabilities such as audience segmentation, scheduled notification workflows, and content publishing. Configuration work emphasized topic-based subscription taxonomy, template standardization for consistent messaging, and role-based authoring and approval to support the communications cadence of city staff.
Operational responsibility is held by the City of Burbank communications function, with centrally managed distribution lists and subscription lifecycle management surfaced on the City of Burbank website. Governance practices were implemented around editorial approval and subscription categorization to ensure consistent outreach across municipal departments while using Granicus govDelivery for public signup and message delivery.
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Customer Experience | CRM |
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2020 | 2020 |
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Donor and Fundraising Management | CRM |
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2021 | 2021 |
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City of Burbank Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2016 | 2016 |
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City of Burbank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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City of Burbank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at City of Burbank
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Information Officer | CXO | IT | |
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Deputy Financial Services Director | Director | Finance | |
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Interim Financial Services Director | Director | Finance | |
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Apps Being Evaluated by City of Burbank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Burbank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Burbank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Burbank Technographics
City of Burbank is a Government organization based in United States,
with around 1400 employees and annual revenues of $228.0 million.
City of Burbank operates a diverse technology stack with applications such as
Zoom, Liferay Digital Experience Platform (DXP) and Granicus govDelivery,
covering areas like Audio Video and Web Conferencing, Web Content Management and Citizen Engagement .
City of Burbank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zoom Video Communications, Liferay and Granicus.
City of Burbank recently adopted applications including
Zoom in 2021, Liferay Digital Experience Platform (DXP) in 2021 and Digital West Cloud Computing Services in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Burbank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Burbank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Burbank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.