City of Burlington
426 Brant Street, PO Box 5013,
Burlington, L7R 3Z6, ON,
Canada
Burlington, L7R 3Z6, ON,
Canada
1 905-335-7777
Government
City of Burlington Technographics
City of Burlington Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Burlington and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1150 City of Burlington employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Burlington has purchased the following applications: Workday Financial Management for ERP Financial in 2023, Workday Absence Management for Absence and Leave Management in 2023, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Burlington is running and its propensity to invest more and deepen its relationship with Workday , WorkForce Software , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Burlington revenues, which have grown to $224.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Burlington intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Burlington Tech Stack and Enterprise Applications
City of Burlington ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Financial Management | ERP Financial | ERP | n/a | 2023 | 2024 |
In 2023, the City of Burlington engaged a management consultant to perform an Implementation Readiness Review for its Workday Financial Management deployment, categorized as ERP Financial. The review evaluated project status after more than a year of activity and focused on the project team’s preparations and readiness for implementation.
The City is adopting Workday Financial Management alongside Workday Human Capital Management, with configurations expected to cover core financials such as general ledger, accounts payable, accounts receivable, procurement, fixed assets, and financial reporting and controls that are typical of ERP Financial implementations. Workday Financial Management implementation planning emphasized alignment between finance processes and Human Capital Management workflows to support municipal payroll accounting and cost allocation.
Between July 2023 and September 2023 the consultant engaged key project stakeholders and team members, and reviewed project and resourcing planning for completeness and deliverability. The final report documented key findings, assessed issues and risks facing the project, and provided actionable recommendations to support governance decisions, resource adjustments, and go-live readiness.
Operational coverage was centered on municipal finance and HR functions across City of Burlington departments, with direct implications for financial close, procure-to-pay, budgeting, and payroll reconciliation processes. The assessment framed required workflow restructures and governance touchpoints to position Workday Financial Management for a controlled rollout and sustained operational governance.
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City of Burlington HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2023 | 2024 |
In 2023 City of Burlington implemented Workday Absence Management as part of its broader Workday program, which reached Core HCM and Payroll go-live in February 2024. The implementation targeted Absence and Leave Management to centralize time off and leave tracking within the Workday tenant and to align absence rules with payroll and timekeeping workflows.
The deployment included configuration and prototype cycles using a two-in-a-box approach and collaboration with an implementation partner for the initial tenant build. Functional modules and capabilities implemented alongside Workday Absence Management included Core HCM, Core Compensation, Advanced Compensation, Time and Attendance, Organizational Management, Position and Job Architecture, business process workflows, security permission administration, and reporting and analytics.
Operational coverage spanned HR and Payroll business functions for the City of Burlington workforce, with implementation activities grounded in the municipal HRIS operating context and supporting approximately 1150 employees in Burlington Ontario Canada. The Workday Absence Management configuration was integrated into timekeeping and payroll validation processes and fed reporting and analytics used for data validation and governance.
Governance and rollout followed a structured project roadmap that included planning with statement of work validation and discovery workshops, workbook design, configuration and prototype, data validation, and extensive testing including unit testing, end to end testing, regression testing, and parallel pay testing. Training and change management were delivered through job aid documentation, training materials, and HCM roadshows, with an HRIS Business Operations Specialist serving as subject matter expert for Absence Management and related HCM workflows.
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Compensation Management | HCM |
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2023 | 2024 |
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Core HR | HCM |
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2023 | 2024 |
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Payroll | HCM |
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2023 | 2024 |
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Recruiting, Applicant Tracking System | HCM |
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2023 | 2024 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2023 | 2024 |
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City of Burlington Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021 the City of Burlington implemented DocuSign eSignature as a Digital Signing capability on its public website. The deployment embeds DocuSign eSignature into citizen-facing online workflows to capture legally binding electronic signatures, surface signer authentication flows, and preserve tamper-evident audit trails and signature certificates. The configuration emphasizes web-based document signing, consent capture, and secure record retention consistent with Digital Signing functional practices.
Operationally the implementation centralizes signature capture for municipal online transactions and form submissions on the city website rather than paper-first processes. Governance focus is on signature validation, consent and disclosure workflows, and records management policies, with DocuSign eSignature providing transaction history and certificate generation to support municipal compliance and retention requirements. The City of Burlington uses embedded signing components from DocuSign eSignature to present inline signing flows on web pages while maintaining auditable, tamper-evident records.
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City of Burlington CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2020 | 2020 |
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City of Burlington EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2014 | 2014 |
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City of Burlington PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2020 | 2020 |
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City of Burlington PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2022 | 2022 |
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City of Burlington IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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City of Burlington CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at City of Burlington
| First Name | Last Name | Title | Function | Department | Phone | |
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Manager, Total Compensation & Data Analytics | Manager | HR | |
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Chief Human Resources Officer | CXO | HR | |
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Human Resources Business Partner | Director | HR | |
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Manager Recruitment, Rewards & Recognition, Human Resources | Manager | HR | |
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Human Resources Business Partner | Director | HR | |
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Payroll Lead | Manager | HR | |
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Apps Being Evaluated by City of Burlington Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Burlington IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Burlington digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Burlington Technographics
City of Burlington is a Government organization based in Canada,
with around 1150 employees and annual revenues of $224.0 million.
City of Burlington operates a diverse technology stack with applications such as
Workday Financial Management, Workday Absence Management and DocuSign eSignature,
covering areas like ERP Financial, Absence and Leave Management and Digital Signing.
City of Burlington has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday and DocuSign.
City of Burlington recently adopted applications including
Workday Financial Management in 2023, Workday Absence Management in 2023 and Workday Compensation in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Burlington’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Burlington’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Burlington technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.