Carmel, 46032-2584, IN,
United States
City Of Carmel Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City Of Carmel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 650 City Of Carmel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City Of Carmel has purchased the following applications: CERVIS for Volunteer Management in 2019, DocuSign eSignature for Digital Signing in 2021, Granicus govDelivery for Citizen Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City Of Carmel is running and its propensity to invest more and deepen its relationship with CERVIS Technologies , DocuSign , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City Of Carmel revenues, which have grown to $220.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City Of Carmel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CERVIS Technologies | Legacy | CERVIS | Volunteer Management | HCM | n/a | 2019 | 2019 |
In 2019, City Of Carmel implemented CERVIS to support Volunteer Management. The deployment was delivered as a public-facing volunteer portal embedded on the City of Carmel website, enabling residents to discover opportunities and complete online enrollment workflows through CERVIS.
The CERVIS implementation used Volunteer Management capabilities typical of the category, including online volunteer registration, event and shift scheduling, volunteer profile management, credential tracking, and administrative reporting dashboards. Configuration work centered on public enrollment forms, event calendars, shift sign-up workflows, and administrator role segmentation to centralize volunteer coordination for municipal programs.
Operational scope covered municipal volunteer programs with administrative access provisioned to city volunteer coordinators via the CERVIS administrative interface. Governance emphasized web-based public access through the city site and centralized administrative controls for approvals, communications, and roster management within CERVIS.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govDelivery | Citizen Engagement | CRM | n/a | 2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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