City of Cartersville
1 N Erwin Street P.O. Box 1390,
Cartersville, 30120, GA,
United States
Cartersville, 30120, GA,
United States
1 770-387-5616
Government
City of Cartersville Technographics
City of Cartersville Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Cartersville and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 City of Cartersville employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Cartersville has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, CivicEngage for Citizen Engagement in 2015, Microsoft Azure Monitor for Application Performance Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Cartersville is running and its propensity to invest more and deepen its relationship with Cisco Systems , CivicPlus , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Cartersville revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Cartersville intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Cartersville Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, City of Cartersville deployed Cisco Webex Meetings on its website to provide Audio Video and Web Conferencing support for municipal staff and public facing meetings. The implementation situates Cisco Webex Meetings as the primary conferencing entry point for council sessions, public hearings, citizen engagement, and interdepartmental collaboration for a municipal organization of roughly 200 employees.
Cisco Webex Meetings was embedded into the City of Cartersville website to enable browser based join flows, scheduled meeting links, and public meeting access, leveraging standard Audio Video and Web Conferencing capabilities such as multi party video, screen sharing, and session recording. Configuration emphasis appears aligned with meeting templates, access control tiers for public versus internal sessions, and calendar scheduling workflows to coordinate municipal events and notices.
Operational governance centers administration with the city IT or communications function, enforcing meeting security policies, user provisioning, and public access publishing procedures consistent with government transparency expectations. The deployment uses Cisco Webex Meetings as a cloud hosted conferencing layer that unifies Audio Video and Web Conferencing across municipal business functions without reference to an external implementation partner.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2015 | 2015 |
In 2015, City of Cartersville implemented CivicEngage on its public website. CivicEngage is deployed as the City of Cartersville Citizen Engagement platform to centralize resident communications, news publishing, and web based access to municipal services.
The CivicEngage configuration emphasizes content management and interactive Citizen Engagement modules, including news and announcement publishing, event calendars, online forms for service requests, and subscription based notifications. The deployment uses templated page structures and role based content permissions to streamline publishing and to manage incoming citizen submissions through form workflows.
The implementation is hosted on the municipal website and operates across municipal departments supporting public communications and resident services, providing a single public channel for announcements, events, and feedback. Operational coverage focuses on resident facing channels together with staff facing submission handling inside CivicEngage, aligning content owners with functional teams.
Governance centers on editorial workflow and permissioned publishing for municipal staff, with content roles mapped to communications and service teams and form routing assigned to operational owners. Ongoing site administration and process adaptation are managed by city staff to sustain citizen engagement and maintain published information.
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Citizen Engagement | CRM |
|
2020 | 2020 |
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Marketing Automation | CRM |
|
2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2019 | 2019 |
In 2019, City of Cartersville implemented Microsoft Azure Monitor for Application Performance Management on its public website, establishing an enterprise observability layer for municipal web services. The deployment targeted site health and user-facing telemetry to support ongoing web operations and digital service delivery.
Microsoft Azure Monitor was configured to ingest metrics, diagnostic logs, and application traces, using Application Insights and Log Analytics to centralize observability data. The implementation includes configured alerting rules and operational dashboards to surface availability incidents, response time degradation, and error telemetry for IT operations and site administrators.
Operational coverage is focused on the municipal IT function and the website operations team, with monitoring signals routed into existing incident workflows and role based access controls applied within Azure Monitor. City of Cartersville Microsoft Azure Monitor Application Performance Management supports continuous detection and investigation of website issues while aligning monitoring configuration with IT operational governance.
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Critical Event Management | TRM |
|
2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Content Delivery Network | IaaS |
|
2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at City of Cartersville
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Cartersville Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Cartersville IT executives and key decision makers. This section highlights City of Cartersville's latest recorded technology evaluations, including CentralSquare Finance Enterprise for Government ERP on 2026-01-06, NorthStar Customer Information & Billing for Utilities Customer Care and Billing on 2025-08-07, and Coupa Procurement for Procurement on 2024-10-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Cartersville digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Cartersville Technographics
City of Cartersville is a Government organization based in United States,
with around 200 employees and annual revenues of $25.0 million.
City of Cartersville operates a diverse technology stack with applications such as
Cisco Webex Meetings, CivicEngage and Microsoft Azure Monitor,
covering areas like Audio Video and Web Conferencing, Citizen Engagement and Application Performance Management.
City of Cartersville has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cisco Systems, CivicPlus and Microsoft.
City of Cartersville recently adopted applications including
Cisco Webex Meetings in 2021, Acquia Campaign Studio (ex Mautic) in 2021 and Granicus govDelivery in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Cartersville’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Cartersville’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Cartersville technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.