City of Chandler, TX
811 Hwy. 31 East,
Chandler, 75758, TX,
United States
Chandler, 75758, TX,
United States
1 903-849-6853
Government
City of Chandler, TX Technographics
City of Chandler, TX Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Chandler, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 City of Chandler, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Chandler, TX has purchased the following applications: Tyler Municipal Online Payments for Payment Processing in 2015, OpenGov STW ERP for Government ERP in 2015, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Chandler, TX is running and its propensity to invest more and deepen its relationship with Tyler Technologies , OpenGov , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Chandler, TX revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Chandler, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Chandler, TX Tech Stack and Enterprise Applications
City of Chandler, TX ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Municipal Online Payments | Payment Processing | ERP | n/a | 2015 | 2015 |
City of Chandler, TX implemented Tyler Municipal Online Payments in 2015, deploying Tyler Municipal Online Payments as its public-facing Payment Processing channel on the municipal website to enable online collections. The deployment established a web-based payment capture point for residents and businesses to submit fees and invoices through the city site.
The implementation emphasizes functional capabilities common to Payment Processing platforms, including secure online transaction capture, configurable web payment forms, multi-channel checkout flows, and reconciliation-oriented reporting for municipal finance. Operational scope centers on finance and customer service functions handling utility billing, permits and licensing, and court payments, with the Tyler Municipal Online Payments solution providing the front-end payment interface and supporting back-office reconciliation workflows typical of municipal payment operations.
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City of Chandler, TX ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenGov | Intuit QuickBooks Online | OpenGov STW ERP | Government ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 City of Chandler, TX implemented OpenGov STW ERP, with the production cutover executed in January 2016. The deployment replaced Intuit QuickBooks Online and centralized municipal financial management under a Government ERP to support the city finance function and the October 2016 payroll conversion.
The implementation emphasized governmental accounting functionality, including fund and ledger structures and the payroll module within OpenGov STW ERP. Numerous adjusting journal entries were required to bring months of 2015 into STW, and the payroll module go live in October 2016 generated additional adjustments in October and November 2016.
Data migration from Intuit QuickBooks Online involved manual reconciliation and a substantial volume of correcting journal entries during the fiscal year ending September 30, 2016, exposing operational dependence on accounting staff knowledge of governmental accounting and STW. Operational ownership resided with the city accounting department, with finance and payroll processes directly impacted during the roll forward and audit reconciliation activities.
Governance actions noted by management included additional training and increased oversight for complex accounting transactions, and a plan to engage Gollob Morgan Peddy for future complex entries. Management reported that the STW learning curve is largely complete and that future audits should show fewer incorrect journal entries except for the expected spike related to the payroll system changeover in October and November 2016.
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Government ERP | ERP Services and Operations |
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2010 | 2010 |
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City of Chandler, TX Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, City of Chandler, TX implemented Microsoft 365 to support Collaboration across municipal functions. The public City of Chandler website documents use of Microsoft 365 as the primary collaboration platform for city staff and administrative workflows.
The deployment reflects a cloud-first, tenant-based Microsoft 365 architecture delivering core Collaboration capabilities such as email, document management, team communication, and file sync and sharing consistent with the platform. Governance is described at a functional level through centralized tenant administration and role based access controls to manage municipal user identities and group access, while configuration emphasis appears on intranet content, collaborative document libraries, and synchronous communication for operational teams.
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City of Chandler, TX CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Citizen Engagement | CRM |
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2019 | 2019 |
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Citizen Engagement | CRM |
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2015 | 2015 |
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City of Chandler, TX ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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City of Chandler, TX IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at City of Chandler, TX
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Chandler, TX Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Chandler, TX IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Chandler, TX digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Chandler, TX Technographics
City of Chandler, TX is a Government organization based in United States,
with around 200 employees and annual revenues of $35.0 million.
City of Chandler, TX operates a diverse technology stack with applications such as
Tyler Municipal Online Payments, OpenGov STW ERP and Microsoft 365,
covering areas like Payment Processing, Government ERP and Collaboration.
City of Chandler, TX has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tyler Technologies, OpenGov and Microsoft.
City of Chandler, TX recently adopted applications including
Granicus govDelivery in 2019, Microsoft Azure Monitor in 2018 and Microsoft Azure CDN in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Chandler, TX’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Chandler, TX’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Chandler, TX technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.