City of Chattanooga, TN
2009 Curtain Pole Rd,
Chattanooga, 37411, TN,
United States
Chattanooga, 37411, TN,
United States
1 423-643-7170
Government
City of Chattanooga, TN Technographics
City of Chattanooga, TN Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Chattanooga, TN and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3047 City of Chattanooga, TN employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Chattanooga, TN has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2019, Oracle Cloud HCM for Core HR in 2020, Tyler Incode ERP for Government ERP in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Chattanooga, TN is running and its propensity to invest more and deepen its relationship with Oracle , Tyler Technologies , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Chattanooga, TN revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Chattanooga, TN intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Chattanooga, TN Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2019 | 2020 |
In 2019, the City of Chattanooga, TN migrated from Oracle E-Business Suite to Oracle Cloud ERP. The Oracle Cloud ERP deployment serves as the City of Chattanooga's ERP Financial platform supporting municipal finance and administrative processes across roughly 3,000 employees and multiple municipal departments.
The implementation focused on core ERP Financial capabilities typical for municipal finance, including general ledger configuration, accounts payable and accounts receivable processing, chart of accounts rationalization, and fiscal period controls. Configuration work emphasized role based access and workflow orchestration to align city approval chains with the Oracle Cloud ERP security and transaction models.
Operational rollout was supported through a centralized training program where a sole technology trainer developed and delivered technical training programs, new hire technology orientation, a technology training YouTube channel, and monthly Tech Tuesday Lunch and Learn sessions for the Youth and Family Development division. The trainer also designed and implemented a workflow solution using Google Groups for the Property Tax division and produced guides, videos, intranet articles, and webinars to accelerate user adoption.
The Oracle Cloud ERP implementation coexisted with the city's broader technology stack including Google Workspace, Granicus, an in house CRM, and standard productivity tools, and training materials addressed cross system interactions. Governance and communications responsibilities were formalized through IT department newsletters and the trainer's role as Title VI and ADA Compliance Liaison, ensuring accessibility and citywide coordination during the ERP transition.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n | 2020 | 2020 |
In 2020, the City of Chattanooga, TN implemented Oracle Cloud HCM as part of a coordinated back-office modernization that also included Oracle Cloud ERP and Oracle Procurement. The deployment designated Oracle Cloud HCM as the Core HR platform to centralize foundational human resources workflows for the city workforce of 3,047 employees, addressing prior reliance on aging infrastructure and manual processes.
Oracle Cloud HCM was configured to deliver Core HR capabilities, including centralized employee records, position and organization management, benefits administration, and payroll interfacing and workforce lifecycle workflows. Configuration emphasized standard HCM functional modules and data model alignment to support downstream financial accounting and reporting needs.
The implementation was architected as a connected Oracle Cloud suite, integrating Oracle Cloud HCM with Oracle Cloud ERP and Oracle Procurement to support public sector financial constructs. Those integrations explicitly targeted encumbrance accounting, grants accounting, and consolidation of data for comprehensive annual financial reporting across HR and finance domains.
Governance and rollout focused on cross-departmental process alignment among HR, Finance, and Procurement, with centralized configuration control and phased adoption to synchronize HR master data with financial encumbrance and grant workflows. The City selected Oracle over lower-priced competitors based on Oracle’s connected solution set and public sector capabilities that include encumbrance and grants accounting and comprehensive annual financial reporting.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Incode ERP | Government ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 the City of Chattanooga, TN implemented Tyler Incode ERP as its Government ERP to centralize municipal financial management and budget workflows across city departments. The deployment focused on providing a single system of record for budgeting and fiscal control while aligning with the city’s published operating and capital budget frameworks.
Configuration emphasized core financial modules consistent with Government ERP deployments, including general ledger, budgeting and budget book generation, capital improvement plan management, accounts payable, revenue management, fixed asset accounting, procurement controls, and operational reporting. Tyler Incode ERP was configured to reflect the city’s defined service and function structure, cost centers, and departmental classifications used in Operating Budget presentations, enabling drill down by priority area, initiative, department, expenditure category, and capital project.
Budget data and citizen-facing financial content are published via the city’s Open Budget Chattanooga portal, with downloadable data linked through a Get this Data on Socrata link and budget materials surfaced on the finance division pages and 311 portal. These publication points provide public access to operating and capital budgets, and the ERP environment supplies the canonical financial datasets used to populate those external views and downloadable exports.
Operational governance and workflow integration aligned the Tyler Incode ERP with the city’s Fiscal Year budget calendar and five year capital improvement plan process. The system supports steps such as budget book distribution, council education sessions, public input collection, ordinance readings, and phased capital project authorization workflows, enabling finance teams to manage budget creation, approvals, and CIP tracking in accordance with municipal governance timelines.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2014 | 2014 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
|
2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of Chattanooga, TN
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Chattanooga, TN Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Chattanooga, TN Technographics
City of Chattanooga, TN is a Government organization based in United States,
with around 3047 employees and annual revenues of $500.0 million.
City of Chattanooga, TN operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM and Tyler Incode ERP,
covering areas like ERP Financial, Core HR and Government ERP.
City of Chattanooga, TN has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Tyler Technologies.
City of Chattanooga, TN recently adopted applications including
DocuSign eSignature in 2021, Microsoft Azure Cloud Services in 2021 and Oracle Cloud HCM in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Chattanooga, TN’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Chattanooga, TN’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Chattanooga, TN technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.