Covington, 41011, KY,
United States
City of Covington, Kentucky Technographics
City of Covington, Kentucky Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Covington, Kentucky and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 City of Covington, Kentucky employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Covington, Kentucky has purchased the following applications: RecDesk Billing & Invoicing for Payment Processing in 2022, Microsoft 365 for Collaboration in 2020, Onit ContractWorks for Contract Lifecycle Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Covington, Kentucky is running and its propensity to invest more and deepen its relationship with RecDesk , Microsoft , Onit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Covington, Kentucky revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Covington, Kentucky intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Covington, Kentucky Tech Stack and Enterprise Applications
City of Covington, Kentucky ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RecDesk | Legacy | RecDesk Billing & Invoicing | Payment Processing | ERP | n/a | 2022 | 2022 |
In 2022, City of Covington, Kentucky implemented RecDesk Billing & Invoicing as a Payment Processing solution to support finance/payments workflows for the Parks and Recreation department. The initial RecDesk rollout focused on centralizing program registration and improving patron communications, and the municipal announcement described plans to extend the same RecDesk environment to shelter reservations and online payments in the United States.
RecDesk Billing & Invoicing was positioned to provide standard payment processing capabilities aligned to municipal needs, including customer account billing, automated invoice generation, receipting, and online payment capture tied to registration records. Configuration emphasis is inferred on fee schedules, transaction recording, and invoice lifecycle management to ensure invoices originate from the program registration workflow and flow into municipal payment channels.
Operational coverage is centered on Parks and Recreation staff and municipal finance personnel, with the system acting as the transactional layer between program registration and municipal finance processes. Integrations are described implicitly as internal linkages from RecDesk registration and shelter reservation modules into billing flows, supporting accounts receivable tasks and payment reconciliation within the finance/payments process area.
Governance and rollout were organized as a phased extension, beginning with registration and communications then expanding to billing and online payments, requiring role based permissions, invoice approval workflows, and process updates for payment handling. The public announcement frames Billing & Invoicing use as a planned expansion of the RecDesk deployment, aligning the City of Covington, Kentucky RecDesk Billing & Invoicing Payment Processing solution with municipal program operations and finance/payments functions.
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City of Covington, Kentucky Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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City of Covington, Kentucky Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Onit | Legacy | Onit ContractWorks | Contract Lifecycle Management | Content Management | n/a | 2017 | 2017 |
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Web Content Management | Content Management |
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2014 | 2014 |
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City of Covington, Kentucky CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Tag Management | CRM |
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2022 | 2022 |
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City of Covington, Kentucky IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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City of Covington, Kentucky CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at City of Covington, Kentucky
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Human Resources Manager | Manager | HR | ||||
| Legal Assistant | Manager | Legal | ||||
| Director of Human Resources | Director | HR |
Apps Being Evaluated by City of Covington, Kentucky Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-24 | City of Covington, Kentucky | Evaluated | Microsoft | Microsoft 365 | Collaboration | Collaboration |