City of Dallas, TX
1500 Marilla Street,
Dallas, 75201, TX,
United States
Dallas, 75201, TX,
United States
1 214-670-3111
Government
City of Dallas, TX Technographics
City of Dallas, TX Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Dallas, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14994 City of Dallas, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Dallas, TX has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2010, Workday HCM for Core HR in 2020, Tyler Odyssey Case Management for Case Management in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Dallas, TX is running and its propensity to invest more and deepen its relationship with SAP , Workday , Equifax or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Dallas, TX revenues, which have grown to $5.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Dallas, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Dallas, TX Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2010 | 2010 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | Precision Task Group | 2020 | 2020 |
In 2020, City of Dallas, TX deployed Workday HCM as its Core HR system to standardize human resources functions across the municipal workforce of approximately 14,994 employees. The deployment positioned Workday HCM as the central Human Resources application for employee lifecycle management and current employee resources, with links to Workday and Workday Hub available to staff via the city intranet.
Configuration emphasized Core HR capabilities aligned to municipal HR needs, including Benefits administration, Talent Acquisition workflows, and Compensation & Classification management, with the HRIS & HR Consulting team responsible for ongoing configuration and enhancements. Workday HCM was provisioned to support employee self service and manager self service use cases, and the implementation included configuration of standard onboarding, benefits enrollment, and compensation workflows consistent with Core HR functional patterns.
The implementation integrated Workday access with City of Dallas login credentials to control access, and employees are directed to Workday and Workday Hub using city authentication for sign on. The project engaged Precision Task Group as the system integrator for implementation services, and operational access points include published HRIS contacts and a dedicated Workday Questions line for city employees to route issues and inquiries.
Governance and operational ownership rest with the Human Resources Information Systems team, led by Assistant Director Tomy Mollas, with HRIS managing technology ownership, service contacts, and links to employee resources. The HRIS team provides ongoing HR technology stewardship, user access control, and a central support channel, aligning Workday HCM in Core HR to existing HR service and consulting functions.
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HR Compliance | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Odyssey Case Management | Case Management | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, City of Dallas, TX implemented Tyler Odyssey Case Management in a Case Management role to support municipal court operations. The deployment is recorded in the Technology Accountability Report through April 30, 2025 and appears as a May 28, 2025 City Council agenda item authorizing supplemental contracting for ongoing system support.
Tyler Odyssey Case Management was configured to support core court case lifecycle capabilities typical of Case Management, including case intake and tracking, calendaring and scheduling, document management, workflow automation and operational reporting for municipal court business functions. The system has been provisioned for daily court operations and case processing workflows, with application management and administration routed through the City s Information & Technology Services organization and overseen by the Chief Information Officer, Tanishia Dorsey.
A three-year Supplemental Agreement with Tyler Technologies increases the service contract to provide ongoing maintenance and support for the daily operations of the Court Case Management System, with a contract amount of $2,950,523.00. Governance and oversight are executed through the City s Technology Accountability Report process and City Council review, and the operational scope explicitly targets municipal court departments within the City of Dallas to sustain continuous case processing and serviceability under vendor support and city IT service management.
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Enterprise Asset Management | ERP Services and Operations |
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2023 | 2023 |
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Government ERP | ERP Services and Operations |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Portfolio and Investment Management | Investment Management |
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2000 | 2000 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of Dallas, TX
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Dallas, TX Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Dallas, TX Technographics
City of Dallas, TX is a Government organization based in United States,
with around 14994 employees and annual revenues of $5.20 billion.
City of Dallas, TX operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Workday HCM and Tyler Odyssey Case Management,
covering areas like ERP Financial, Core HR and Case Management.
City of Dallas, TX has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Workday and Tyler Technologies.
City of Dallas, TX recently adopted applications including
Tyler Odyssey Case Management in 2025, IBM Maximo in 2023 and Accela Civic Platform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Dallas, TX’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Dallas, TX’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Dallas, TX technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.