Palo Alto, 94303, CA,
United States
City of East Palo Alto Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of East Palo Alto and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 115 City of East Palo Alto employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of East Palo Alto has purchased the following applications: SoundThinking CrimeTracer for Analytics and BI in 2023, Microsoft 365 for Collaboration in 2019, Adobe Experience Cloud for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of East Palo Alto is running and its propensity to invest more and deepen its relationship with SoundThinking (formerly ShotSpotter) , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of East Palo Alto revenues, which have grown to $44.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of East Palo Alto intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SoundThinking (formerly ShotSpotter) | Legacy | SoundThinking CrimeTracer | Analytics and BI | Analytics and BI | n/a | 2023 | 2023 |
In 2023, the City of East Palo Alto deployed SoundThinking CrimeTracer to support investigative search and link-analysis across local public safety investigations. SoundThinking CrimeTracer is classified as Analytics and BI and was implemented to find connections between people, addresses and vehicles while accelerating investigative lead generation with advanced search capabilities. The agency participated in beta testing of CrimeTracer's generative AI search to speed lead generation, extending the application beyond standard link-analysis into AI-powered investigative search workflows. Implementation centered on investigative search and link-analysis modules used by the agency's investigative teams to surface leads, and the vendor quoted faster, easier access to actionable investigative leads following CrimeTracer adoption.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2020 | 2020 |
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Marketing Automation | CRM |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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