Eastpointe, 48021-1651, MI,
United States
City of Eastpointe Technographics
City of Eastpointe Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Eastpointe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 258 City of Eastpointe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Eastpointe has purchased the following applications: Conduent HSP Meditrac for Core Admin Processing System in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, Google Custom Search for Application, Web and Enterprise Search in 2007 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Eastpointe is running and its propensity to invest more and deepen its relationship with Conduent , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Eastpointe revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Eastpointe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Eastpointe Tech Stack and Enterprise Applications
City of Eastpointe ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Conduent | Legacy | Conduent HSP Meditrac | Core Admin Processing System | ERP Services and Operations | n/a | 2021 | 2022 |
In 2021, Eastpointe implemented Conduent HSP Meditrac as its Core Admin Processing System to prepare for North Carolina Medicaid transformation and Day One operations. The deployment targets behavioral health MCO claims processing and positions Conduent HSP Meditrac to support claims administration and payer operations across Eastpointe’s North Carolina footprint.
Configuration and functional design centered on claims adjudication workflows and automated adjudication rules, with the Conduent HSP Core Claims Administration solution providing claims intake, adjudication orchestration, remittance handling and payer-side processing capabilities typical of a Core Admin Processing System. The implementation emphasized claims validation, adjudication engine control, denial lifecycle management and configuration hooks for value-based payment model readiness.
Operational rollout focused on payer operations teams and claims processing functions in North Carolina, with governance adjustments and operational playbooks to enable Day One operations and to align workflows for managed behavioral health claims. The program explicitly targets higher auto-adjudication, improved operational efficiency and readiness for value-based payment models as stated objectives.
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City of Eastpointe Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Event Management | Collaboration |
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2009 | 2009 |
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City of Eastpointe Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Custom Search | Application, Web and Enterprise Search | Content Management | n/a | 2007 | 2007 |
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2017 | 2017 |
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City of Eastpointe CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2013 | 2013 |
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City of Eastpointe ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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City of Eastpointe PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2021 | 2021 |
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City of Eastpointe IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Backup as a Service (BaaS) | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Domain Name System (DNS) | IaaS |
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2016 | 2016 |
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City of Eastpointe CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at City of Eastpointe
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Eastpointe Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||