Evanston, 60201-2716, IL,
United States
City Of Evanston Technographics
City Of Evanston Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City Of Evanston and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 City Of Evanston employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City Of Evanston has purchased the following applications: GovSense Financial for Government ERP in 2017, TeamSupport SnapEngage for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City Of Evanston is running and its propensity to invest more and deepen its relationship with GovSense , TeamSupport , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City Of Evanston revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City Of Evanston intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City Of Evanston Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GovSense | Legacy | GovSense Financial | Government ERP | ERP Services and Operations | n/a | 2017 | 2018 |
In 2017, City Of Evanston implemented GovSense Financial in a Government ERP context to support municipal operations and administration. The engagement included GovSense provisioning rental registration and health inspection software components from the GovSense suite, aligning citizen-facing code enforcement and public health workflows with back office systems.
GovSense Financial was implemented as the municipal ERP layer, and as a Government ERP it centralizes financial management terminology common to local governments. Typical functional capabilities aligned with the deployment include general ledger control, accounts payable processing, revenue management and budgeting, although the source explicitly cites rental registration and health inspection modules rather than specific financial submodules.
Operational coverage focused on housing and health inspection functions alongside centralized finance and administration, reflecting cross-departmental workflows between code enforcement, public health, and city finance teams. Integrations are positioned around transactional handoffs between inspection and registration workflows and the ERP financial ledger, consistent with Government ERP use cases, while no specific third party systems were named.
Governance and rollout emphasized module-based adoption, where rental registration and health inspection capabilities were instrumented to feed municipal operational records into the ERP layer, and internal process changes centralized record keeping for inspections and rental registries. The narrative centers on City Of Evanston, GovSense Financial, and the Government ERP relationship as the primary implementation signal for municipal software consolidation.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Customer Experience | CRM |
|
2011 | 2011 |
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Marketing Analytics | CRM |
|
2017 | 2017 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
|
2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at City Of Evanston
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City Of Evanston Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||