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City of Gladewater, TX
Location
519 E Broadway Ave,
Gladewater, 75647, TX,
United States
Website
https://www.cityofgladewater.com/
Phone
1 903-845-2196
Artw industry
Government
Employee
Revenue

City of Gladewater, TX Technographics

City of Gladewater, TX Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by City of Gladewater, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 City of Gladewater, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that City of Gladewater, TX has purchased the following applications: OpenGov STW ERP for Government ERP in 2007, FreshDesk Customer Support for Customer Support in 2022, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems City of Gladewater, TX is running and its propensity to invest more and deepen its relationship with OpenGov , Freshworks , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing City of Gladewater, TX revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Gladewater, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

City of Gladewater, TX Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OpenGov Legacy OpenGov STW ERP Government ERP ERP Services and Operations n/a 2007 2007
In 2007 City of Gladewater, TX implemented OpenGov STW ERP. OpenGov STW ERP is used as the Government ERP supporting municipal financial posting and administrative workflows across City Hall functions. The implementation centered on the STW Financial component for daily cash posting and deposit processing, with functional capabilities extended to permit administration, lease administration for airport and lake properties, and property lien tracking. Configuration emphasized transaction posting, permit intake and recordkeeping, and document filing to support front office and code enforcement operations. Operational coverage spanned the City Manager office, City Secretary, Code Enforcement, finance-related clerical staff, and court support. Administrative staff responsibilities documented during the period include posting daily monies into the STW Financial computer system for deposit, handling all business permits, managing airport and lake leases, and filing and monitoring property liens, indicating role level transaction processing and records management within OpenGov STW ERP. Governance and workflow adjustments included formalizing daily cash posting into the ERP for deposit processing, consolidating permit and lease records into the system, and cross training administrative staff to provide court clerk support when needed. The OpenGov STW ERP deployment was operationalized as the central Government ERP for routine municipal administrative, financial, and asset recordkeeping workflows.
Government ERP ERP Services and Operations 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy FreshDesk Customer Support Customer Support CRM n/a 2022 2022
Utilities Customer Care and Billing CRM 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2017 2017
Cloud Storage IaaS 2022 2022
IT Decision Makers and Key Stakeholders at City of Gladewater, TX
First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by City of Gladewater, TX Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD City of Gladewater, TX Technographics

City of Gladewater, TX is a Government organization based in United States, with around 120 employees and annual revenues of $10.0 million.

City of Gladewater, TX operates a diverse technology stack with applications such as OpenGov STW ERP, FreshDesk Customer Support and Microsoft Azure Cloud Services, covering areas like Government ERP, Customer Support and Application Hosting and Computing Services.

City of Gladewater, TX has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as OpenGov, Freshworks and Microsoft.

City of Gladewater, TX recently adopted applications including FreshDesk Customer Support in 2022, Amazon S3 in 2022 and OpenGov STW Utility Billing in 2018, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of City of Gladewater, TX’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates City of Gladewater, TX’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete City of Gladewater, TX technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.