City of Green Cove Springs, FL
321 Walnut Street,
Green Cove Springs, 32043, FL,
United States
Green Cove Springs, 32043, FL,
United States
1 904-297-7500
Government
City of Green Cove Springs, FL Technographics
City of Green Cove Springs, FL Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Green Cove Springs, FL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 City of Green Cove Springs, FL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Green Cove Springs, FL has purchased the following applications: ADG Fund Management System for Government ERP in 2020, Microsoft 365 for Collaboration in 2018, Zendesk Service for Customer Support in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Green Cove Springs, FL is running and its propensity to invest more and deepen its relationship with American Data Group , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Green Cove Springs, FL revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Green Cove Springs, FL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Green Cove Springs, FL Tech Stack and Enterprise Applications
City of Green Cove Springs, FL ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| American Data Group | Legacy | ADG Fund Management System | Government ERP | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 City of Green Cove Springs, FL implemented ADG Fund Management System. Apps Category . The deployment targeted municipal fund accounting workflows inside the Finance department, aligning the ADG Fund Management System with statutory budgeting and fiscal management duties for city departments. Implementation emphasized configuration for governmental accounting principles and budgeting techniques referenced in job specifications for the Financial Management Analyst role.
The ADG Fund Management System was configured to support annual operating budget preparation and capital improvement program workflows, journal posting and ledger maintenance, bank reconciliation, quarterly revenue and expenditure forecasting, and fixed asset recording and custody. Functional capabilities implemented included processing budget amendments, maintaining control accounts, processing receipts and disbursements into journals, preparing audit worksheets, preparing tax returns and regulatory reports, and serving as backup for payroll and accounts payable processing.
Integrations and operational touchpoints explicitly included electronic federal payroll tax deposits sent via EFTPS and automated tax submissions to the Department of Revenue through ATS payment processes, as well as management of red light camera receipts and disbursements. The ADG Fund Management System was used as the central financial system for data entry, reporting, and retrieval to support routine tasks such as reconciliations, payroll tax remittance, and preparation of financial statements and schedules for annual audit workpapers.
Governance changes reflected in implementation included updating operational manuals to document established methods, enforcing compliance with City policy and Florida Statutes for budgeting and fiscal reporting, and defining role-based responsibilities for the Financial Management Analyst who performs accounting entries, budget analysis, and prepares financial worksheets. The rollout focused on embedding ADG Fund Management System workflows into existing municipal processes for budget control, audit readiness, and tax remittance without prescriptive changes to deployment topology.
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Government ERP | ERP Services and Operations |
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2015 | 2015 |
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City of Green Cove Springs, FL Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, the City of Green Cove Springs, FL provisioned Microsoft 365 as its Collaboration platform. The City of Green Cove Springs, FL implemented Microsoft 365 to support a compact municipal staff of approximately 50 employees and to surface collaborative content on its public website, consolidating email, document sharing, and team communications under a single cloud tenancy.
The Microsoft 365 deployment centers on core Collaboration capabilities including hosted Exchange Online for municipal email, SharePoint Online for intranet and public document publishing, OneDrive for individual file storage, and Microsoft Teams for synchronous collaboration and meetings. Configuration emphasis is on role based access to departmental sites and shared libraries, content publishing workflows for the municipal website, and standard tenant level provisioning for user accounts and licenses.
Operational coverage spans municipal administration, public communications, finance, and public works, with the Microsoft 365 tenant surfaced on the City website for document access and citizen facing content. Governance is implemented at the tenant level by city IT staff, focusing on account lifecycle management, permission segmentation by department, and administrative controls inherent to Microsoft 365 Collaboration services.
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City of Green Cove Springs, FL CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2022 | 2022 |
In 2022, City of Green Cove Springs, FL implemented Zendesk Service as its web-based citizen support channel. The deployment places Zendesk Service on the municipal website to capture and manage public inquiries, aligning with the Customer Support application category. The implementation surfaces a web widget for citizen intake and a cloud-hosted ticketing console for municipal staff.
Functional capabilities include ticket creation from web forms, a public-facing self-service knowledge base, and workflow configuration for routing and standardized agent responses consistent with Customer Support best practices. Operational coverage is citizen-facing municipal services and internal staff who handle requests, with governance focused on centralized ticket intake and standardized response workflows to improve triage across departments. The architecture follows a SaaS model, leveraging the Zendesk Service cloud console and embedded website components to unify public requests into a single support queue.
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Utilities Customer Care and Billing | CRM |
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2018 | 2018 |
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City of Green Cove Springs, FL IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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City of Green Cove Springs, FL CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of Green Cove Springs, FL
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Finance Director | Director | Finance | |
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Financial Management Analyst | Manager | Finance | |
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Director IT | Director | Finance | |
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Apps Being Evaluated by City of Green Cove Springs, FL Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Green Cove Springs, FL IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Green Cove Springs, FL digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD City of Green Cove Springs, FL Technographics
City of Green Cove Springs, FL is a Government organization based in United States,
with around 50 employees and annual revenues of $6.0 million.
City of Green Cove Springs, FL operates a diverse technology stack with applications such as
ADG Fund Management System, Microsoft 365 and Zendesk Service,
covering areas like Government ERP, Collaboration and Customer Support.
City of Green Cove Springs, FL has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as American Data Group, Microsoft and Zendesk.
City of Green Cove Springs, FL recently adopted applications including
Zendesk Service in 2022, Amazon CloudFront in 2022 and ADG Fund Management System in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Green Cove Springs, FL’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Green Cove Springs, FL’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Green Cove Springs, FL technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.