Greenville, 36037, AL,
United States
City of Greenville, AL Technographics
City of Greenville, AL Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Greenville, AL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 City of Greenville, AL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Greenville, AL has purchased the following applications: CivicHR for Core HR in 2015, CSI Harris SmartFusion for Government ERP in 2015, CivicEngage for Citizen Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Greenville, AL is running and its propensity to invest more and deepen its relationship with CivicPlus , Constellation Software Inc. , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Greenville, AL revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Greenville, AL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Greenville, AL Tech Stack and Enterprise Applications
City of Greenville, AL HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicHR | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, City of Greenville, AL implemented CivicHR as its Core HR platform. CivicHR was provisioned to centralize municipal personnel records and to provide a public recruitment channel via the city website.
CivicHR was configured to support standard Core HR capabilities including employee data management, applicant tracking, online job posting, candidate intake and screening workflows, onboarding checklists, benefits enrollment support, leave tracking, and operational reporting. The implementation emphasized role based access to personnel records and template driven hiring workflows to align city hiring with job classifications and position control.
CivicHR is surfaced on the City of Greenville website to host the public job board and accept online applications, creating a direct link between public-facing recruitment and internal HR casework. Operational coverage spans city departments responsible for personnel administration and recruitment, with the system acting as the authoritative repository for employee and applicant records.
Governance was organized around centralized recordkeeping and standardized hiring processes, with automated routing of applications and approvals to named department approvers. System configuration focused on secure self service for applicants and employees and on audit ready reporting to support municipal HR governance.
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City of Greenville, AL ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | CSI Harris SmartFusion | Government ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, City of Greenville, AL deployed CSI Harris SmartFusion as its Government ERP to consolidate municipal administrative systems and support core city functions. The implementation served an 80 person municipal organization and positioned CSI Harris SmartFusion as the central system for finance and administrative operations.
The CSI Harris SmartFusion deployment was configured to provide core financial management capabilities including general ledger, accounts payable, accounts receivable, budget control, and fixed assets, with additional modules for human resources, payroll, and procurement to support city administration. Configuration work aligned the application to a municipal chart of accounts and established standard transactional workflows consistent with Government ERP functional terminology.
The architecture used the CSI Harris SmartFusion integrated data model to unify finance and administrative records, and role based security was implemented to enforce segregation of duties across departments. Governance activities included configuration of accounting structures, workflow standardization, and cutover planning for finance, HR, procurement and utility operations, informed by primary research performed by the ARTW Research Team.
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City of Greenville, AL CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2019 | 2019 |
In 2019, City of Greenville, AL deployed CivicEngage on its municipal website as the city’s Citizen Engagement platform to centralize public-facing communications and online services. CivicEngage was implemented to support web content management, public notices, event calendars, and form-based citizen interactions, aligning the application to municipal communications and citizen services functions.
The CivicEngage deployment is focused on the city website as the primary channel for resident engagement, with configuration and editorial controls structured for small municipal staffing levels. Governance emphasizes content approval workflows and role-based publishing permissions to ensure consistent public messaging across departments, while operational coverage is oriented to city communications and service request intake rather than back-office enterprise systems.
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Citizen Engagement | CRM |
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2020 | 2020 |
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City of Greenville, AL ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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City of Greenville, AL IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at City of Greenville, AL
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| City Clerk / Treasurer | Manager | Finance | ||||
| Financial Administrative Assistant | Manager | Finance |
Apps Being Evaluated by City of Greenville, AL Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||