Healdsburg, 95448, CA,
United States
City of Healdsburg Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Healdsburg and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 260 City of Healdsburg employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Healdsburg has purchased the following applications: OpenGov ERP Cloud for Government ERP in 2016, CivicEngage for Citizen Engagement in 2021, OpenGov ERP Cloud Financial Consolidation for Financial Consolidation and Close in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Healdsburg is running and its propensity to invest more and deepen its relationship with OpenGov , CivicPlus , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Healdsburg revenues, which have grown to $52.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Healdsburg intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenGov | Legacy | OpenGov ERP Cloud | Government ERP | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, the City of Healdsburg deployed OpenGov ERP Cloud in a Government ERP implementation, going live on February 1, 2016. The decision followed a vendor evaluation and aligned with a City Council goal for fiscal year 2015-2016 to increase transparency and communication, and the city selected OpenGov in part because the service was already in use by more than 300 governments across 40 states. OpenGov ERP Cloud provided a public-facing platform for publishing municipal financial information, enabling residents to view budgets and financial reports and to compare the city’s finances with peer municipalities.
The implementation emphasized financial reporting and public transparency capabilities common to Government ERP solutions, with configuration focused on online financial reports, budget presentation, and interactive visualizations for community access. Operational scope centered on the city government’s finance and communications functions, with City Council-directed governance for what financial data would be published and how it would be presented to the public. The rollout connected municipal finance workflows to a web-accessible portal so staff could publish timely fiscal information.
Governance changes were driven by the council mandate to use electronic media resources to enhance community communication, incorporating a policy layer for public data publication and ongoing content stewardship by finance staff. The OpenGov ERP Cloud site was reported to be well received by the community, with feedback noting ease of use and improved access to information, supporting the city’s transparency objectives.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2021 | 2021 |
In 2021, the City of Healdsburg implemented CivicEngage on its municipal website. CivicEngage is deployed as the city’s Citizen Engagement application for public-facing communications and online citizen services.
The deployment is hosted as the public website platform and configured to support content management workflows, event calendars, news publishing, online service request forms, and subscription-based notifications. CivicEngage’s page templates and form modules are used to standardize municipal content, and the platform is configured to manage recurring calendar events and community announcements.
Operational coverage centers on city administration and communications functions across municipal departments, with centralized editorial governance, role-based staff access, and content approval workflows to control publishing. The implementation positions CivicEngage as the City of Healdsburg Citizen Engagement solution for municipal communications and online citizen interactions.
|
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenGov | Legacy | OpenGov ERP Cloud Financial Consolidation | Financial Consolidation and Close | EPM | n/a | 2016 | 2016 |
In 2016 City of Healdsburg implemented OpenGov ERP Cloud Financial Consolidation, going live on February 1 to provide a Financial Consolidation and Close capability for municipal finance and public reporting. The initiative was driven by a City Council goal for transparency and communication in fiscal year 2015-2016, and the deployment explicitly prioritized making city financial information accessible to residents and comparable to peer cities.
The OpenGov ERP Cloud Financial Consolidation deployment centralized consolidation and close workflows, and configured public reporting and interactive fiscal dashboards consistent with Financial Consolidation and Close functionality. Configuration work emphasized automated consolidation routines, standardized financial statements, and web-native presentation layers so that budget and expenditure data could be published directly from the consolidation environment.
Operational coverage included the City of Healdsburg finance organization and a public-facing portal for residents and stakeholders, reflecting the city government scope described in vendor communications. The city selected OpenGov in part because the service was already used by more than 300 governments in 40 states, and the implementation surfaced community-facing comparatives so residents could view how their city is doing relative to others.
Governance and rollout aligned with City Council transparency objectives, shifting communication processes toward electronic media and ongoing online publication of fiscal data. Public reception was reported as positive, with city officials noting that the OpenGov site has been well received and that users found the platform easy to use and valuable for accessing comprehensive financial information.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
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