City of High Point
211 S Hamilton,
High Point, 27261, NC,
United States
High Point, 27261, NC,
United States
1 336-883-3111
Government
City of High Point Technographics
City of High Point Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of High Point and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1735 City of High Point employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of High Point has purchased the following applications: Paymentus Payveris for Payment Processing in 2018, BSI TaxFactory for Payroll Tax Compliance in 2008, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of High Point is running and its propensity to invest more and deepen its relationship with Paymentus , Business Software , Cornerstone OnDemand or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of High Point revenues, which have grown to $397.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of High Point intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of High Point Tech Stack and Enterprise Applications
City of High Point ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paymentus | Legacy | Paymentus Payveris | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018, the City of High Point deployed Paymentus Payveris on its public website to provide online municipal payment acceptance. The implementation used Paymentus Payveris as the core application in the Payment Processing category to add a web-based payment channel for citizens and commercial payers.
Paymentus Payveris was configured as a customer-facing payment portal and payment gateway, delivering electronic bill presentment and payment workflows aligned with standard Payment Processing capabilities. The configuration centralized payment authorization, receipt generation, and transaction logging within the vendor platform, and was set up to capture card and ACH payments and to support merchant settlement and reconciliation workflows.
Operationally the deployment served municipal payment functions administered by finance and treasury teams and the citys citizen-facing billing channels, consolidating online checkout workflows on the City of High Point website. Governance focused on web channel configuration, payment acceptance policy enforcement, and reconciliation processes between the citys accounting operations and the Paymentus Payveris platform.
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City of High Point HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Business Software | Legacy | BSI TaxFactory | Payroll Tax Compliance | HCM | HTC Global Services | 2008 | 2008 |
In 2008, the City of High Point implemented BSI TaxFactory in a Payroll Tax Compliance deployment as part of a Lawson payroll modernization. The implementation focused on automating payroll tax calculations and managing complex municipal tax assignments across United States jurisdictions for the municipal payroll environment.
BSI TaxFactory was configured as the central tax calculation engine, with jurisdiction mapping, tax assignment rules, and rate table management to address city-level withholding complexity. The deployment included configuration of automated calculation workflows and compliance reporting to reduce manual intervention in payroll tax processing.
Integration work connected BSI TaxFactory to the Lawson payroll environment and upstream HR and downstream finance feeds to ensure consistent withholdings and reporting. HTC Global Services is listed as an implementation partner and Ciber Inc. served as the integrator who completed the project and implemented the system interfaces and cutover.
Governance changes placed accountability with payroll and finance for tax assignment workflows and update controls for municipal jurisdiction changes. The completed deployment reduced manual tax calculation effort and improved compliance as reported by the project.
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Payroll Tax Compliance | HCM |
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2019 | 2019 |
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Payroll Tax Compliance | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2007 | 2007 |
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Workforce Management | HCM |
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2012 | 2012 |
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City of High Point Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, City of High Point implemented Microsoft 365 to deliver Collaboration capabilities across municipal staff and public-facing services. Microsoft 365 is referenced in the city website source, confirming public adoption of the platform and its presence in the city digital estate. The deployment aligns City of High Point Microsoft 365 Collaboration with core municipal business functions for email, document collaboration, intranet content, and synchronous communications. This indicates an enterprise productivity layer supporting city administration and departmental workflows.
The implementation leverages standard Microsoft 365 capabilities such as Exchange Online for email, SharePoint Online for intranet and document libraries, OneDrive for file sync and personal storage, and Microsoft Teams for meetings and chat, providing a unified Collaboration surface. Governance emphasis is on user access controls, group provisioning, and content management policies to manage municipal records and departmental collaboration. Operational coverage targets city staff and municipal departments, integrating productivity, information sharing, and public content publication through the Microsoft 365 platform.
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City of High Point Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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City of High Point CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2016 | 2016 |
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Citizen Engagement | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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City of High Point ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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City of High Point IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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City of High Point CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at City of High Point
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by City of High Point Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of High Point IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of High Point digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD City of High Point Technographics
City of High Point is a Government organization based in United States,
with around 1735 employees and annual revenues of $397.0 million.
City of High Point operates a diverse technology stack with applications such as
Paymentus Payveris, BSI TaxFactory and Microsoft 365,
covering areas like Payment Processing, Payroll Tax Compliance and Collaboration.
City of High Point has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Paymentus, Business Software and Microsoft.
City of High Point recently adopted applications including
Microsoft SharePoint in 2021, Zendesk Service in 2020 and Cloudflare CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of High Point’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of High Point’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of High Point technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.