City of Indianapolis
200 E Washington St,
Indianapolis, 46204, IN,
United States
Indianapolis, 46204, IN,
United States
1 317-327-4740
Government
City of Indianapolis Technographics
City of Indianapolis Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Indianapolis and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7500 City of Indianapolis employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Indianapolis has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2011, UKG Workforce Central TeleStaff for Public Safety (ex Kronos TeleStaff for Public Safety) for Workforce Management in 2012, Magnet ATLAS for Case Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Indianapolis is running and its propensity to invest more and deepen its relationship with Oracle , Euna Solutions , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Indianapolis revenues, which have grown to $927.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Indianapolis intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Indianapolis Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP Financial Management | n/a | 2011 | 2012 |
In 2011, the City of Indianapolis launched a $16 million, three-year program to deploy Oracle PeopleSoft ERP as an ERP Financial system across Indianapolis and Marion County government operations. The initiative is scoped to consolidate a 30-year-old mainframe-based back-office environment and hundreds of Microsoft Access and Excel shadow systems into a single enterprise application platform, centralizing transactional data and administrative processes.
The Oracle PeopleSoft ERP implementation targets core ERP Financial modules including financial accounting, procurement, human resources and payroll, all driven by a common data repository. Project governance emphasized a vanilla configuration approach to limit technical complexity and preserve the option for later functional extensions, with requirements and business process redesign front and center to drive adoption of standardized workflows and automation aligned with public sector accounting and payroll practices.
Operational coverage is enterprise wide, unifying payroll, HR, order management and procurement workflows for the consolidated city and county entity, and reducing fragmentation caused by departmental point solutions. The implementation plan documented nearly 5,000 business requirements to create clear functional scope and to guide integration points between existing administrative processes and the new PeopleSoft application.
Zanett Inc. was selected as the systems integrator to provide implementation services and local consulting resources, while Oracle and Zanett provide training for internal staff. A cross-stakeholder change management team was established and the project used guidance from the Government Finance Officers Association to shape organizational readiness, training, and transition governance for elected officials and operational departments.
Expected outcomes were stated as improved business processes, greater data availability and long-term technology cost savings if the program proceeds as planned, while the team explicitly positioned the program to avoid the technical complexity that has caused some other government ERP efforts to falter.
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Payment Processing | ERP Financial Management |
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2016 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central TeleStaff for Public Safety (ex Kronos TeleStaff for Public Safety) | Workforce Management | HCM | n/a | 2012 | 2012 |
In 2012, the City of Indianapolis implemented UKG Workforce Central TeleStaff for Public Safety (ex Kronos TeleStaff for Public Safety) as its Workforce Management solution for public safety and municipal workforce scheduling. The deployment was positioned to support municipal shift scheduling and timekeeping across public safety operations and selected City departments.
The Indianapolis Department of Public Works selected the Workforce Central suite to minimize compliance risk, improve productivity, and enhance employee engagement, reflecting an enterprise adoption of workforce management capabilities. The city fire department is identified as a long standing user of the Kronos TeleStaff solution, and that use has been reported to yield multimillion dollar savings, indicating established operational value from TeleStaff scheduling and staffing controls.
Functionally the UKG Workforce Central TeleStaff for Public Safety implementation centers on workforce scheduling, time and attendance capture, automated staffing and shift assignment, overtime control and compliance reporting, and employee self service for shift preferences and notifications. UKG Workforce Central TeleStaff for Public Safety was used to enforce public safety staffing rules and to standardize scheduling workflows, aligning the Workforce Management application to duty roster management and labor policy enforcement.
Operational scope covered the Department of Public Works and existing fire department TeleStaff usage, extending standardized scheduling governance across impacted municipal business functions such as rostering, duty assignment, and compliance monitoring. Governance adjustments included centralized scheduling rules, standardized shift assignment processes, and operational controls for overtime and staffing compliance, consistent with the stated objectives to reduce compliance risk and improve productivity.
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Workforce Management | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Magnet Forensics | Legacy | Magnet ATLAS | Case Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, the City of Indianapolis implemented Magnet ATLAS in the Indianapolis Metropolitan Police Department digital forensics lab to manage complex investigations involving dozens and in some cases 100 plus seized devices. Magnet ATLAS is deployed as a Case Management application to centralize case records, evidence inventories, and chain of custody across lab workflows.
The implementation configured Magnet ATLAS modules for evidence intake and tracking, device management tied to individual cases, chain of custody audit trails, and lab reporting capabilities used for grant reporting. The deployment emphasized a centralized case repository and role based access controls to support forensic analysts and lab supervisors, with structured workflows to track evidence handling and analytical status through case stages.
Operationally the system is scoped to the Indianapolis Metropolitan Police Department digital forensics lab within the City of Indianapolis, Indiana, United States, and is used to consolidate case-level data from complex multi-device investigations. Governance changes included standardizing intake and reporting procedures and instrumenting lab statistics to produce accurate outputs for grant reporting, and the vendor case study documents improved case tracking and reporting following the Magnet ATLAS implementation.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Digital Workspace | IaaS |
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2011 | 2011 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at City of Indianapolis
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Indianapolis Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Indianapolis Technographics
City of Indianapolis is a Government organization based in United States,
with around 7500 employees and annual revenues of $927.0 million.
City of Indianapolis operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, UKG Workforce Central TeleStaff for Public Safety (ex Kronos TeleStaff for Public Safety) and Magnet ATLAS,
covering areas like ERP Financial, Workforce Management and Case Management.
City of Indianapolis has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, UKG and Magnet Forensics.
City of Indianapolis recently adopted applications including
Algolia Search in 2021, The Trade Desk in 2021 and Magnite (ex Rubicon Project) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Indianapolis’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Indianapolis’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Indianapolis technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.