City of Lake Macquarie
128 - 136 Main Road, Speers Point,
Newcastle, 2284, NSW,
Australia
Newcastle, 2284, NSW,
Australia
61 2 4921-0333
Government
City of Lake Macquarie Technographics
City of Lake Macquarie Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Lake Macquarie and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1104 City of Lake Macquarie employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Lake Macquarie has purchased the following applications: Cornerstone HR Suite for Core HR in 2017, Civica Authority for Government ERP in 2017, Campaign Monitor Email Marketing for Marketing Automation in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Lake Macquarie is running and its propensity to invest more and deepen its relationship with Cornerstone OnDemand , UKG , Civica or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Lake Macquarie revenues, which have grown to $276.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Lake Macquarie intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Lake Macquarie Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cornerstone OnDemand | Legacy | Cornerstone HR Suite | Core HR | HCM | n/a | 2017 | 2018 |
In 2017, City of Lake Macquarie implemented Cornerstone HR Suite as its Core HR solution for council human resources functions. The deployment was coordinated concurrently with payroll and ERP projects to align workforce data flows and reduce manual reconciliation across systems.
Cornerstone HR Suite was configured to consolidate employee records, position and org structure management, onboarding and offboarding workflows, performance and development modules, and role based security and reporting. Configurations emphasized centralized master HR data, configurable business rules, and automated workflow orchestration to support standard HR processes across the council.
The implementation included explicit integrations with Kronos for payroll processing and with Pathway Authority ERP for finance and workforce data synchronization, enabling payroll and position data exchanges between Cornerstone HR Suite and those systems. Technical oversight was provided through the council IT function, with Development and Applications management and business analysis resources coordinating integration requirements across projects.
Governance followed an agile delivery model with a Business Analyst and Project Manager embedded in the program, and technical oversight reporting into the CIO to align system configuration and systems development with ICT strategy. Rollout governance focused on cross functional change coordination across HR, payroll, finance and ICT teams, and on establishing system ownership and operational support processes within Lake Macquarie City Council.
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2014 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Civica | Legacy | Civica Authority | Government ERP | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, City of Lake Macquarie implemented Civica Authority as its Government ERP platform. The Civica Authority deployment focused on human resources and payroll, delivering a central Human Resources Information System and payroll processing capability for Lake Macquarie City Council with an employee base of 1,104.
Implementation work centered on HR functional modules including employee lifecycle management, payroll workflows for probation and termination processing, management of temporary end dates, organisational structure upload and workforce budgeting, and system reporting. Configuration activities included mapping and cleansing HR and payroll data to align source records with Civica Authority data models to support consolidated HR reporting and operational payroll processing.
Data migration activity involved cleansing information in the existing Oracle payroll system in preparation for migration into Civica Authority and for synchronization with Cornerstone for talent and learning management workflows. Operational scope covered the council HR function and payroll operations, with project staffing that included HR/Payroll Project Officer roles liaising with vendor representatives and project teams to validate data, reporting, and business process requirements.
The program was governed under the Council's Future Directions project to simplify and improve HR processes, promote a business partnering approach within HR, and embed continuous improvement practices across employee support functions. Project tasks explicitly included reviewing organisational structure, uploading budgeted full time equivalents, coordinating system reporting, and assisting operational teams with the transition to Civica Authority to enable streamlined HR administration and process simplification.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Campaign Monitor | Legacy | Campaign Monitor Email Marketing | Marketing Automation | CRM | n/a | 2018 | 2018 |
In 2018 City of Lake Macquarie implemented Campaign Monitor Email Marketing as a Marketing Automation solution to support municipal digital communications on their website. Campaign Monitor Email Marketing was deployed to manage council email campaigns, web subscription capture, and resident-facing communications for community engagement.
The implementation focused on core email marketing capabilities common to the Marketing Automation category, including template-driven campaign creation, subscriber list management, list segmentation, scheduled sends, automation workflows for recurring communications, and reporting dashboards. Configuration emphasized reusable templates and content blocks to maintain brand and messaging consistency across service announcements and community newsletters.
Integration was realized through website-embedded subscription forms and email delivery tied to the city website, enabling opt-in capture directly from public-facing pages. Operational coverage centered on corporate communications and community engagement functions, where the platform handled resident outreach, event notifications, and program updates.
Governance was structured around centralized editorial controls and subscriber list governance to enforce content approval and consent management for council communications. The deployment positioned Campaign Monitor Email Marketing as the citys Marketing Automation for email-driven resident engagement, with workflows aligned to municipal communications policies and compliance requirements.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at City of Lake Macquarie
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Lake Macquarie Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Lake Macquarie IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Lake Macquarie digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Lake Macquarie Technographics
City of Lake Macquarie is a Government organization based in Australia,
with around 1104 employees and annual revenues of $276.0 million.
City of Lake Macquarie operates a diverse technology stack with applications such as
Cornerstone HR Suite, Civica Authority and Campaign Monitor Email Marketing,
covering areas like Core HR, Government ERP and Marketing Automation.
City of Lake Macquarie has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cornerstone OnDemand, Civica and Campaign Monitor.
City of Lake Macquarie recently adopted applications including
Amazon SES in 2019, Microsoft Azure Cloud Services in 2019 and Cornerstone Recruiting Suite in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Lake Macquarie’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Lake Macquarie’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Lake Macquarie technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.