Manitowoc, 54220, WI,
United States
City of Manitowoc Technographics
City of Manitowoc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Manitowoc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 373 City of Manitowoc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Manitowoc has purchased the following applications: UKG Ready (ex Kronos Workforce Ready) for Workforce Management in 2013, CivicEngage for Citizen Engagement in 2015, Microsoft Azure Monitor for Application Performance Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Manitowoc is running and its propensity to invest more and deepen its relationship with UKG , CivicPlus , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Manitowoc revenues, which have grown to $126.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Manitowoc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Manitowoc Tech Stack and Enterprise Applications
City of Manitowoc HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Ready (ex Kronos Workforce Ready) | Workforce Management | HCM | n/a | 2013 | 2013 |
In 2013, City of Manitowoc deployed UKG Ready (ex Kronos Workforce Ready) as its Workforce Management application. The UKG Ready (ex Kronos Workforce Ready) instance is exposed to employees via a web based time entry portal linked from the city website, providing browser access to core workforce workflows.
Configuration emphasizes standard Workforce Management capabilities, including time and attendance capture, schedule management, and employee self service for municipal staff across city departments. The implementation is organized to support centralized timekeeping governance and payroll workflow readiness, with role based access controls and audit oriented timesheet enforcement typical of the Workforce Management category, and it is presented operationally as the citys online workforce time entry and scheduling platform.
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City of Manitowoc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2015 | 2015 |
In 2015, City of Manitowoc deployed CivicEngage on its public website as a municipal web platform to support citizen communication and online services. CivicEngage is being used as the City of Manitowoc CivicEngage Citizen Engagement solution to publish official content, manage announcements, and provide channels for resident interaction via the city website.
The implementation centers on web content management and citizen-facing modules typical of Citizen Engagement deployments, including news and announcements, event calendars, subscription-based notifications, online forms for requests and permits, and service request intake workflows. Configuration emphasis appears to be on centralized content publishing and subscription management to support communications and constituent service workflows.
Operationally the CivicEngage deployment serves the city’s public website and municipal communications function, supporting departments that handle public information, constituent services, and community events. Governance is aligned to web content and communications ownership within city administration, with CivicEngage instrumented as the primary citizen engagement layer for the City of Manitowoc website.
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Citizen Engagement | CRM |
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2019 | 2019 |
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City of Manitowoc ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2018 | 2018 |
In 2018, the City of Manitowoc deployed Microsoft Azure Monitor to instrument and observe its public website. Microsoft Azure Monitor serves as the City of Manitowoc Application Performance Management solution, collecting telemetry to surface availability and performance signals and centralize monitoring for web services. The implementation placed the Application Performance Management capability under the municipal IT operations function to provide continuous observability of site performance and reliability.
Configuration work emphasized telemetry ingestion, log analytics, metric collection, alerting rules, and dashboarding to support web operations and IT staff workflows. Microsoft Azure Monitor was used to correlate diagnostic logs, metrics, and availability checks, and dashboards were configured to present incident-relevant performance data consistent with Application Performance Management practices. Governance focused on operational monitoring and incident response procedures for the website rather than application development lifecycle controls.
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City of Manitowoc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at City of Manitowoc
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Manitowoc Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||