City of Miami, FL Technographics
City of Miami, FL Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Miami, FL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5031 City of Miami, FL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Miami, FL has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2026, Oracle Cloud HCM for Core HR in 2026, Oracle Permitting and Licensing for Permitting and Licensing in 2026 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Miami, FL is running and its propensity to invest more and deepen its relationship with Oracle , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Miami, FL revenues, which have grown to $1.79 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Miami, FL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Miami, FL Tech Stack and Enterprise Applications
City of Miami, FL ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2026 | 2026 |
City of Miami (2026) selected and deployed Oracle Cloud ERP (Oracle Fusion Cloud Applications) as its new ERP Financial platform to replace legacy finance and HR systems, and concurrently adopted Oracle Permitting and Licensing (OPAL) to modernize municipal regulatory services. The city extended its existing Fusion investments for finance and HR onto a single AI-enabled Oracle Fusion Cloud platform to create a unified cloud environment for administrative and regulatory operations.
The implementation consolidates eight separate permitting applications into OPAL and integrates those regulatory workflows with Fusion finance and HR modules, standardizing approval processes across multiple departments. The rollout focuses on automating review processes with robust workflows and business rules, improving transparency and progress tracking for citizens and employees, and reducing technology debt, approval cycle times, and operational friction while optimizing technology spend and supporting accelerated economic development.
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City of Miami, FL HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2026 | 2026 |
City of Miami, FL implemented Oracle Cloud HCM in 2026 as its new Core HR application, replacing a legacy HR system. The city deployed Oracle Cloud HCM on the Oracle Fusion Cloud platform to consolidate core HR functions and standardize employee records and HR processes across municipal departments. This implementation aligns with Miami’s broader move to Oracle Fusion Cloud Applications and was executed alongside the city’s selection of Oracle Permitting and Licensing (OPAL); Oracle Cloud HCM has been integrated into that unified cloud environment to provide a single, AI-enabled platform for HR, finance, and regulatory services. Miami also consolidated multiple departmental systems—notably enabling OPAL to replace eight disparate permitting applications—and automated review workflows and business rules to improve transparency and progress tracking for citizens and employees. The stated goals for the combined deployments are to reduce technology debt, increase the speed and accuracy of finance and HR processes, and optimize technology spend while delivering a more consistent, unified IT experience across city services.
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Workforce Management | HCM |
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2016 | 2016 |
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City of Miami, FL ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Permitting and Licensing | Permitting and Licensing | ERP Services and Operations | n/a | 2026 | 2026 |
In 2026 the City of Miami, FL implemented Oracle Permitting and Licensing to modernize municipal permitting workflows and simplify citizen and business interactions with City Hall. The deployment builds on Miami’s existing adoption of Oracle Fusion Cloud Applications for finance and HR, creating a unified cloud platform for permitting, licensing and back-office processes.
Oracle Permitting and Licensing is configured to consolidate eight existing point applications into a single Permitting and Licensing system, centralizing permit intake, automated application review workflows, license issuance and citizen progress tracking. The implementation uses AI-enabled review logic, robust business rules and workflow orchestration to automate routing and validation, and to standardize review criteria across departments.
Operational integration extends directly to the city’s Oracle Fusion Cloud Applications for finance and HR, enabling transactional handoffs between licensing outcomes and financial or personnel processes. The rollout covers multiple municipal departments that manage regulatory services and economic development, and is positioned to serve residents and local businesses through a common citizen-facing interface and employee case management experience.
Governance changes include consolidation of departmental services into a single system of record, standardization of business rules and review workflows, and a phased rollout approach to reduce technical fragmentation. The project aims to reduce technology debt, increase the speed and accuracy of finance and HR processes, shorten approval cycles and optimize technology spend while accelerating the city’s regulatory and economic development objectives.
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IT Decision Makers and Key Stakeholders at City of Miami, FL
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director of HR | Director | HR | ||||
| CIO - Director, Department of Innovation and Technology | CXO | IT | ||||
| City Manager, City of Miami | Manager | HR |
Apps Being Evaluated by City of Miami, FL Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||