City Of Miami
Miami Riverside Center, 444 SW 2nd Avenue,
Miami, 33130, FL,
United States
Miami, 33130, FL,
United States
1 305-468-5900
Government
City Of Miami Technographics
City Of Miami Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City Of Miami and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4400 City Of Miami employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City Of Miami has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2010, UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2013, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City Of Miami is running and its propensity to invest more and deepen its relationship with Oracle , UKG , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City Of Miami revenues, which have grown to $2.06 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City Of Miami intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City Of Miami Tech Stack and Enterprise Applications
City Of Miami ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2010 | 2011 |
In 2010, City Of Miami implemented Oracle E-Business Suite as its ERP Financial application. The deployment supported municipal finance operations across city departments and was administered by an Oracle Applications DBA responsible for the City's ERP system.
The implementation centered on Oracle E-Business Suite Release R12.1.3, configured to support core financial modules such as general ledger, accounts payable, accounts receivable, fixed assets and cash management. Configuration and functional administration focused on financial management workflows and the technical operation of the application tier.
The application environment ran on Oracle Database 11gR2 infrastructure, and included an Oracle/Hyperion EPM 11.1.2.3 implementation for consolidation and reporting. Integration between Oracle E-Business Suite and Oracle/Hyperion EPM was part of the architecture to enable data feeds for budgeting and financial reporting processes.
Operational governance emphasized application and database administration, including patching, backup and recovery, and performance tuning, along with user support for municipal finance functions. Ongoing administration was structured to maintain production stability and support the City Of Miami finance organization.
|
|
|
|
|
Expense Management | ERP |
|
2010 | 2011 |
|
City Of Miami HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2013 | 2013 |
In 2013, City of Miami implemented UKG Workforce Central (ex Kronos Workforce Central) as its Workforce Management platform to centralize employee timekeeping and scheduling for the municipal workforce. The UKG Workforce Central deployment is presented via a municipal web portal at https://miami-gov.kronos.net/wfc/logon, indicating a web-hosted entry point for employee self-service and manager scheduling.
Configured modules align with typical Workforce Management capabilities, including time and attendance capture, shift scheduling, absence management, and labor reporting to support operational shift planning. The implementation provides authoritative time data and manager approval workflows that support human resources and payroll-adjacent business functions.
Operational coverage targets City of Miami municipal departments and staff, with role-based access for employees and managers through the public login and embedded time collection in daily operations. Governance and workflow structure center on defined timekeeping policies, centralized schedule controls, and manager approval chains to enforce consistency across city departments.
|
City Of Miami Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 City Of Miami implemented Microsoft 365 for Collaboration to consolidate municipal communications and document workflows across city departments. This deployment positions Microsoft 365 as the primary Collaboration platform supporting staff productivity and information sharing for the city organization.
The Microsoft 365 implementation included core Collaboration capabilities such as Exchange Online for email, SharePoint Online for intranet and content management, OneDrive for individual file storage, and Microsoft Teams for real-time messaging and conferencing. Configuration work emphasized mailbox and site provisioning, document library and permission structures, and collaboration spaces aligned to departmental needs.
The City of Miami uses Microsoft 365 on their website, indicating public-facing content publishing and employee contact workflows leverage Microsoft 365 services. Operational coverage is municipal in scope, affecting multiple departments and enabling cross-departmental collaboration and records distribution.
Governance measures implemented alongside Microsoft 365 focused on role-based access controls, information governance and records retention workflows to meet public sector compliance requirements. Rollout activities prioritized aligning departmental processes with platform capabilities and establishing centralized administration for ongoing policy enforcement.
|
|
|
|
|
Survey and Questionnaire | Collaboration |
|
2016 | 2016 |
|
|
|
|
|
Survey and Questionnaire | Collaboration |
|
2016 | 2016 |
|
City Of Miami Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
City Of Miami CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Citizen Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
City Of Miami PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
City Of Miami IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
City Of Miami CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2017 | 2017 |
|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at City Of Miami
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
CIO / Director of Innovation and Technology | Director | IT | |
|
|
|
CFO | CXO | Finance | |
|
|
|
Deputy CIO | CXO | Finance | |
|
|
|
Director Human Resources | Director | HR | |
|
|
|
Assistant Director Human Resources | Director | HR | |
|
|
|
Director of Human Services | Director | Finance | |
|
|
|
Chief of Operations/Assistant City Manager | Manager | Finance | |
|
|
|
Finance Manager | Manager | Finance | |
|
|
|
Finance Director | Director | Finance | |
|
|
|
Tax Manager | Manager | Finance | |
|
|
|
CFO | CXO | Finance | |
|
Apps Being Evaluated by City Of Miami Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City Of Miami IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City Of Miami digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City Of Miami Technographics
City Of Miami is a Government organization based in United States,
with around 4400 employees and annual revenues of $2.06 billion.
City Of Miami operates a diverse technology stack with applications such as
Oracle E-Business Suite, UKG Workforce Central (ex Kronos Workforce Central) and Microsoft 365,
covering areas like ERP Financial, Workforce Management and Collaboration.
City Of Miami has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, UKG and Microsoft.
City Of Miami recently adopted applications including
Granicus OpenCities in 2021, DocuSign eSignature in 2021 and Avolve OAS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City Of Miami’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City Of Miami’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City Of Miami technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.