List of Avolve OAS Customers
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United States
Since 2010, our global team of researchers has been studying Avolve OAS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Avolve OAS for Citizen Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Avolve OAS for Citizen Engagement include: City Of Miami, a United States based Government organisation with 4400 employees and revenues of $2.06 billion, Village Of Royal Palm Beach United States, a United States based Government organisation with 164 employees and revenues of $75.0 million, City of Jonesboro, GA, a United States based Government organisation with 600 employees and revenues of $60.0 million and many others.
Contact us if you need a completed and verified list of companies using Avolve OAS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Avolve OAS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Jonesboro, GA | Government | 600 | $60M | United States | Avolve Software | Avolve OAS | Citizen Engagement | 2021 | n/a |
In 2021 City of Jonesboro, GA procured Avolve OAS alongside Avolve ProjectDox following City Council approval to establish a fully digital plan review and permitting capability. The procurement and implementation effort was positioned to modernize Citizen Engagement for planning, building, inspections and related development services by transitioning paper-based permitting into online application submission and digital plan workflows.
Avolve OAS was implemented to provide online applicant services, digital application intake, and permit tracking workflows, while Avolve ProjectDox provided structured digital plan review capabilities including document version control, reviewer markups and sequential review routing. The overall configuration centered on end-to-end permitting lifecycle functions common to Citizen Engagement deployments, including intake validation, review queuing, coordinated reviewer assignments and inspection scheduling support.
Operational scope covered the citys planning, building and inspections teams and related development services functions, aligning business processes around centralized electronic plan sets and online permit records. Governance activity followed municipal procurement approval and included process changes for application intake and reviewer workflows, with the stated objective of improving permit tracking and departmental efficiency.
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City Of Miami | Government | 4400 | $2.1B | United States | Avolve Software | Avolve OAS | Citizen Engagement | 2021 | n/a |
In 2021, the City Of Miami implemented Avolve OAS together with Avolve ProjectDox to establish an integrated ePlan and ePermitting portal, aligning the deployment with Citizen Engagement objectives for municipal permitting. The rollout targeted permitting workflows for building, planning, zoning and special event permits and positioned Avolve OAS as the front-end citizen interaction layer for online applications.
The implementation configured core ePermitting capabilities within Avolve OAS and Avolve ProjectDox, enabling applicants to submit permit applications, upload plans, pay fees and track review status online. Functional modules emphasized submission intake, document management for plan sets, fee payment handling and status tracking to support permit lifecycle activities across impacted business functions.
The deployment integrated Avolve ProjectDox and Avolve OAS into a unified ePlan/ePermitting portal, with operational coverage across multiple City of Miami departments in Miami, Florida. Implementation details and user-facing procedures were documented in the City ePlan/ProjectDox user guide, version 02/21, which supported consistent use across departmental review teams.
Governance and process changes centered on centralizing online permitting workflows and enabling remote applicant access and reviewer collaboration, improving transparency for applicants and departmental reviewers. The City Of Miami Avolve OAS Citizen Engagement implementation emphasized procedural documentation and cross-departmental operational alignment rather than technology substitution details.
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Village Of Royal Palm Beach United States | Government | 164 | $75M | United States | Avolve Software | Avolve OAS | Citizen Engagement | 2021 | n/a |
In 2021, the Village of Royal Palm Beach implemented Avolve OAS using Avolve ProjectDox with the OAS applicant portal to move building and planning and zoning application submittals and electronic plan review online. The deployment centralized applicant self service and ePlan intake for the village in Palm Beach County, Florida, enabling residents to request permits online beginning May 10, 2021.
Avolve OAS and ProjectDox were configured to support applicant uploads, electronic plan review routing, issuance of review comments, and distribution of approved permits, reflecting a Citizen Engagement application focused on permitting and plan review workflows. Operational coverage targeted the village building department and planning and zoning functions, with the public facing applicant portal providing upload and download capabilities. Governance and process changes accompanied the rollout, emphasizing transparent review cycles and staff workflow realignment to manage electronic review iterations and comment resolution. The ePlan program went live in 2021 and delivered faster, more transparent plan review workflows for the Village of Royal Palm Beach.
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