City of Milton, FL
City of Milton 6738 Dixon Street,
Milton, 32572, FL,
United States
Milton, 32572, FL,
United States
1 850-983-5400
Government
City of Milton, FL Technographics
City of Milton, FL Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Milton, FL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 City of Milton, FL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Milton, FL has purchased the following applications: CentralSquare Superion NaviLine for Government ERP in 2014, Microsoft 365 for Collaboration in 2017, CivicEngage for Citizen Engagement in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Milton, FL is running and its propensity to invest more and deepen its relationship with CentralSquare , Microsoft , CivicPlus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Milton, FL revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Milton, FL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Milton, FL Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CentralSquare | Legacy | CentralSquare Superion NaviLine | Government ERP | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, City of Milton, FL implemented CentralSquare Superion NaviLine as its Government ERP to centralize municipal finance and administrative operations. CentralSquare Superion NaviLine was positioned to serve the citys IT environment and to support treasury, accounts receivable, utility billing, and operational reporting for municipal departments.
The implementation concentrated on core Government ERP capabilities including financial management, accounts payable and receivable, and utility billing and revenue collection workflows, consistent with standard modules of CentralSquare Superion NaviLine. The deployment was integrated with the citys IBM iSeries AS/400 host environment and with Click-Gov for online payment capture, enabling data exchange and payment reconciliation between the host and the CentralSquare Superion NaviLine application. Configuration emphasized batch processing and transactional interfaces aligned with municipal ERP architecture.
In 2020 the city executed a contract with ZJT Consulting on an as needed basis to support the IT transition when long time IT consultant John Colby departed and Stephen Ringl assumed IT Director responsibilities. ZJT Consulting was contracted to provide subject matter assistance for IBM iSeries AS/400, CentralSquare Superion NaviLine, and Click-Gov payment questions, supporting the IT department and municipal business users during the transition. Governance actions focused on continuity and escalation pathways for application and payment issues until internal expertise was reestablished.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 City of Milton, FL deployed Microsoft 365 to support Collaboration across municipal operations. The city’s Microsoft 365 deployment is cited on its public website, confirming use of Microsoft 365 as the chosen Collaboration platform for municipal administrative workflows and resident-facing document access.
The implementation reflects a cloud-hosted Microsoft 365 tenant model, leveraging core Collaboration capabilities such as hosted email, team chat and meetings, document libraries, and personal cloud storage consistent with Microsoft 365. Configuration likely includes mailbox provisioning, SharePoint based content publishing, OneDrive for file sync and distribution, and team collaboration workspaces to support day-to-day municipal staff collaboration.
Public site evidence indicates the city integrates Microsoft 365 into its external content and document workflows, using Microsoft 365 to publish or link resident-facing documents and to centralize internal records for staff access. Operational coverage is municipal in scope, sized for an 80 person organization, and concentrates on administrative, records management, and public communications functions.
Governance for the deployment is expected to align with standard Microsoft 365 administrative controls, including tenant administration, user provisioning and access management, mailbox and document retention policies, and role-based access for departmental collaboration. The narrative centers on City of Milton, FL Microsoft 365 Collaboration as the foundational collaboration platform for municipal business functions.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2016 | 2016 |
In 2016 City of Milton, FL deployed CivicEngage from CivicPlus on its municipal website miltonfl.org. CivicEngage is used as the citys Citizen Engagement platform to centralize public-facing information and manage digital communications across the website.
The implementation centers on web-based content management and citizen interaction workflows typical of Citizen Engagement platforms, including page publishing, event calendars, online forms and service request intake, and subscription-based e-notifications. Operational ownership is aligned to municipal communications and administrative functions, with editorial approval and permissioned publishing workflows to govern public notices and community announcements within CivicEngage.
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Citizen Engagement | CRM |
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2019 | 2019 |
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Utilities Customer Care and Billing | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at City of Milton, FL
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Milton, FL Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Milton, FL IT executives and key decision makers. This section highlights City of Milton, FL's latest recorded technology evaluations, including CentralSquare Superion NaviLine for Government ERP on 2025-08-13. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Milton, FL digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Milton, FL Technographics
City of Milton, FL is a Government organization based in United States,
with around 80 employees and annual revenues of $10.0 million.
City of Milton, FL operates a diverse technology stack with applications such as
CentralSquare Superion NaviLine, Microsoft 365 and CivicEngage,
covering areas like Government ERP, Collaboration and Citizen Engagement .
City of Milton, FL has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as CentralSquare, Microsoft and CivicPlus.
City of Milton, FL recently adopted applications including
Granicus govDelivery in 2019, CentralSquare Click2Gov in 2018 and Microsoft Azure Monitor in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Milton, FL’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Milton, FL’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Milton, FL technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.